PREGAN PILLAY
Midrand
Summary
Results-oriented Operations and Sales Leader with nearly two decades of experience in driving business growth across construction, commercial services, and telecommunications sectors. Led business development initiatives, managed payroll and staff logistics, and secured corporate contracts and public tenders. Combines strategic commercial insight with operational execution to enhance profitability and efficiency.
Overview
18
18
years of professional experience
Work History
Operations & Sales Manager
Emerge Group
07.2022 - Current
- Direct and optimize day-to-day business operations, ensuring seamless project execution, safety compliance, and maximum productivity across all construction sites.
- Lead, mentor, and performance-manage a high-performing construction sales team to meet and exceed revenue targets.
- Formulate competitive bids, secure high-value commercial contracts, and navigate public/private tender processes to expand the company’s portfolio.
- Oversee full-cycle payroll administration for on-site staff and contractors, ensuring accuracy, labor law compliance, and timely compensation.
General Manager
Sirair
Johannesburg
01.2016 - 06.2022
- Directed daily commercial and domestic service operations, leading a multi-disciplinary team of technicians and sales executives.
- Spearheaded corporate business development, landing and managing key accounts that generated significant annual revenue streams.
- Designed and executed targeted sales training programs, substantially improving team conversion rates and customer satisfaction metrics.
- Managed the end-to-end employee lifecycle, including recruitment, performance management, and labor relations (CCMA matters).
- Controlled international supply chain relationships, negotiating favorable terms with global partners to guarantee inventory reliability.
- Johannesburg
Sales / Retentions Consultant
Cell C
03.2011 - 12.2015
- Executed aggressive outbound sales and retention strategies, consistently ranking at the top of the department for monthly quota attainment.
- Transformed escalated customer complaints into contract renewal opportunities, drastically minimizing churn and expanding customer lifetime value.
- Analyzed usage patterns to pitch tailored product ecosystems, creating a consultative buying experience for high-value clients.
Telesales Consultant
The Unlimited World
06.2009 - 02.2011
- Generated high-volume new business pipelines through cold calling, strategic networking, and proactive referral management.
- Conducted comprehensive client needs assessments and risk profiling to pair buyers with optimal product offerings.
Administrative Assistant
Vodacom VodaCare
01.2008 - 05.2009
- Performed credit vetting, background checks, and application verifications to mitigate organizational risk.
- Coordinated product dispatch logistics, eliminating shipping bottlenecks for on-time deliveries.
Education
National Certificate - Business Management
Esayidi FET College
Senior Certificate -
Marburg Secondary School
Skills
- Project Management
- Supply Chain & Logistics
- Contract & Tender Management
- Client Retention Management
- Key Account Management
- Dispute Resolution
- Payroll Administration
- Digital Marketing Tools
- Microsoft Office Suite
- Microsoft Outlook
- Pastel
- IQ Retail
- Team Upskilling
Timeline
Operations & Sales Manager
Emerge Group
07.2022 - Current
General Manager
Sirair
01.2016 - 06.2022
Sales / Retentions Consultant
Cell C
03.2011 - 12.2015
Telesales Consultant
The Unlimited World
06.2009 - 02.2011
Administrative Assistant
Vodacom VodaCare
01.2008 - 05.2009
National Certificate - Business Management
Esayidi FET College
Senior Certificate -
Marburg Secondary School