Excel, Word, Power Point, Health Bridge, Quick Books, Pastel Accounting
Preeti Maharaj
Administrator, Practice Manager , Billing & Managing Accounts
Johannesburg,GP
Summary
Accomplished Practice Manager with a proven track record at Dr S Maharaj - Nephrologist, enhancing operational efficiency and patient satisfaction. Skilled in workflow management and staff leadership, I successfully improved revenue and streamlined processes. My approach fosters strong team collaboration and delivers significant improvements in healthcare service delivery.
Overview
19
19
years of professional experience
1
1
Language
Work History
Mangement Accounts, Admintrator
Amandla Versatile Manufactories
06.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Enhanced team productivity by streamlining operational processes.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed senior-level personnel working in marketing and sales capacities.
Practice Manager, Management Accounts & Admin
Dr S Maharaj - Nephrologist
01.2015 - 02.2017
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Improved practice revenue through effective financial management and strategic cost reductions.
- Oversaw accounting, budgeting, and financial reporting.
- Provided supervision and management to team of support personnel.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Supervised team of 6 office personnel.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Consulted with healthcare professionals on business decisions.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Negotiated contracts with vendors, securing favorable terms for the practice while maintaining quality service levels.
- Developed close working relationships with front office and back office staff.
- Created and implemented organizational policies and procedures.
- Led team of administrative staff, fostering collaborative work environment to enhance productivity.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Managed all aspects of billing and coding, reducing errors and improving reimbursement rates.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Improved patient flow through office by redesigning check-in and check-out processes.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Assistant Manager - Finance & Accounts, Admin
Advanced Kidney Care
07.2014 - 01.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Developed detailed plans based on broad guidance and direction.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Billing on MED EDI SYSTEM
- Liaison Medical Aid Funders.
- Hospital Auth & Patient Update
Buyer, Sales, Management Accounts.
Adriya Sports & Fencing
04.2014 - 06.2014
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Maintained complete documentation and records of all purchasing activities.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Forecasted purchasing trends and improved merchandising strategies.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
- Played key role in contract negotiations, achieving favorable terms that supported company's budgetary objectives.
- Researched and identified new suppliers and vendors.
- Collaborated with sales team to identify and fulfill customer needs.
- Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
- Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
- Tenders, Procurement, Biling
- Data Analysis
Administrative Manager
Structocon
03.2006 - 05.2014
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Fostered positive work environment, organizing team-building activities that improved interdepartmental communication.
- Created organized filing system to manage department documents.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed bi-weekly payroll for 58 employees.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Education
Bachelor of Management - Business Management
Varsity Colledge
Durban, South Africa 04.2001 -
Business Management & IT
Careers 2000
Durban02-2004
Skills
Employee performance
Client consulting
Supplies ordering
Staff management
Payroll administration
Workflow management
Records management
Managing medical practices
Operations management
Multitasking
Accomplishments
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Reading, Music, Meditating
Reading
I enjoy reading as a way to explore new ideas and expand my knowledge. My preferences range from fiction, which allows me to dive into imaginative worlds, to non-fiction, where I explore topics like self-development, science, and history. Some of my favorite authors include Robin Sharma and Jay Shetty. I also enjoy keeping up with thought-provoking articles.
Music
Music is my source of relaxation and inspiration. My playlists often reflect my mood, ranging from upbeat tracks to calm instrumentals. Listening to live music or discovering new artists is something I cherish.
Meditation
Meditation is an essential part of my daily routine. It helps me stay focused, reduce stress, and cultivate mindfulness. I practice Kriya Yoga, dedicating 30min every day. It’s a grounding activity that enhances my overall well-being and allows me to approach life with greater clarity and balance.
Timeline
Mangement Accounts, Admintrator
Amandla Versatile Manufactories
06.2018 - Current
Practice Manager, Management Accounts & Admin
Dr S Maharaj - Nephrologist
01.2015 - 02.2017
Assistant Manager - Finance & Accounts, Admin
Advanced Kidney Care
07.2014 - 01.2015
Buyer, Sales, Management Accounts.
Adriya Sports & Fencing
04.2014 - 06.2014
Administrative Manager
Structocon
03.2006 - 05.2014
Bachelor of Management - Business Management
Varsity Colledge
04.2001 -
Business Management & IT
Careers 2000
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