Social causes, with an example being the adoption of my Daschund cross canine called Honey
Precious Zanele Ncube
Business Development Specialist
Johannesburg
Summary
I am, as my first name would indicate, precious by name and by nature. Having explored quite a bit in various industries I have learnt that I am an all – rounder but I am most effective where I am required to turn value into action, and I do so by encouraging and motivating within a team setting. One would say I supply the glue needed to execute great plans and thrive in an innovative environment as well as a master in answering the who, to your what and why.
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I also have a burning willingness to take on added responsibilities in order to meet team goals.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work History
Customer Relations Manager (Referral Arrangement )
Kandaba Communications and Media
Johannesburg
01.2023 - Current
- Created customer support strategies to increase customer retention.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Made customers aware of current and new programs and services.
- Managed customer relations on ongoing basis to maximize customer retention.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
- Scheduled and attended meetings with clients and prospective clients as requested.
Business Development Specialist ( Full-time )
Veza Academy
Johannesburg
01.2023 - Current
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Developed business pipeline using cold and warm techniques.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Networked among local business and community organizations to develop leads and generate business.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Radio Presenter (1hour Sunday Slot)
Wonam Radio
Johannesburg
08.2021 - Current
- Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
- Interviewed local Property Professionals to raise brand profile and build listener engagement.
- Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
- Announced ads, song switches and breaking news segments for radio broadcasts.
- Operated studio equipment and produced show advertisements.
- Interviewed show guests and moderated discussions.
- Introduced upcoming broadcasts and guided audience through entertainment.
- Built broadcast storylines to interest listeners and grow station audience.
- Made promotional appearances at public events.
- Researched topics for comment and discussion.
- Announced station programming information, schedules and station breaks.
Group Exercise Instructor (Saturday 45 Min Class)
Virgin Active
Johannesburg
08.2019 - Current
- Motivating and leading various fitness classes, keeping members motivated and delivering a great class.
Property Investment Consultant
IGrow Wealth Investments
Cape Town
03.2022 - 12.2023
- Improved emergency resolution processes to save time.
- Developed financial projections and forecasts to guide investment decisions.
- Developed trading strategies to maximize returns on investments.
- Monitored market trends and news to identify emerging opportunities.
- Orchestrated client-centered financial packages factoring in current market trends.
- Assisted in preparation of presentations, data tables and other documents for property investors.
- Provide consulting services and property sales to primary and investment property buyers.
- Strategize and structure lucrative property investment portfolios for investment clients, taking advantage of various tax strategies specifically designed for property investors such as S13SEX.
- Setting up tax effective structures i.e. Companies and Trusts for asset protection.
- Participated in client meetings to discuss financial analysis and investment strategies.
- Tracked prices, yields and other trends to correctly interpret impacts on Property investment portfolios
- Created financial strategies to optimize portfolio performance and reduce risk.
- Conducted due diligence on potential investments and presented findings to investors.
- Evaluated performance of existing property investments and adjusted accordingly.
- Develop a growth strategy for each client dependant on the current means available to them.
Personal Trainer
Virgin Active
Johannesburg
08.2019 - 10.2022
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Developed customized fitness plans for wide range of clients to expand services.
- Assisted clients with personal fitness goals through realistic objectives.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Motivated participants through one-on-one instruction and positive feedback.
- Counseled participants on nutrition to help reach fitness goals.
Real Estate Sales Agent
Veza Properties
Johannesburg
07.2020 - 03.2022
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Staged and prepared homes and properties for clients before arrival.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Collaborated with stakeholders to complete property sales and purchases.
- Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
- Closed over 50 deals and increased overall revenue 60%.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Used Web-box to list and track properties in local area, complete in-process sales and update client information.
- Drafted purchase contracts and necessary paperwork for residential property sales using PDF Fill & Sign.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
- Compared, researched and appraised properties.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Informed home buyer of sales, construction and warranty processes.
Home Tutoring Tutor
Tutors at your service
Johannesburg
03.2015 - 01.2021
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with parents to develop appropriate tutoring lessons.
- Developed student confidence through positive reinforcement strategies.
- Assisted students in developing study skills and strategies.
- Used variety of teaching methods to successfully help wide range of students.
- Created personalized lesson plans to meet needs of diverse learners.
Real Estate Sales Agent
Acutts Real Estates ( Est 1851 )
Johannesburg
03.2015 - 03.2020
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Staged and prepared homes and properties for clients before arrival.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Collaborated with stakeholders to complete property sales and purchases.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Drafted purchase contracts and necessary paperwork for Residential property sales.
- Compared, researched and appraised properties.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Informed home buyer of sales, construction and warranty processes.
- Used Fusion to list and track properties in local area, complete in-process sales and update client information.
Fitness Instructor
Virgin Active
Johannesburg
03.2019 - 08.2019
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Designed innovative fitness plans to keep clients engaged.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Adapted instruction to accommodate special needs, disabilities and physical limitations.
- Developed and implemented fitness assessment system to evaluate progress of participants.
- Promoted safe and inclusive environment for club clients and members.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Implemented new and creative exercise routines to keep participants motivated.
- Promoted fitness classes to boost gym attendance.
- Counseled participants on nutrition to help reach fitness goals.
- Set up and broke down equipment before and after classes.
- Assisted with marketing and promoting of classes and services.
- Encouraged participants to stay motivated and reach fitness goals.
- Collaborated with other fitness professionals to develop and implement new programs.
- Provided emergency first aid and CPR as needed.
Junior Assistant Chef
Sunnyside Park Hotel
Johannesburg
03.2012 - 03.2013
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Followed recipes and instructions to achieve quality and presentation standards.
- Replenished food and ingredients supplies to meet service demand.
- Coordinated with team members to prepare orders on time.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Participated in food tastings and taste tests.
- Disciplined and dedicated to meeting high-quality standards.
Education
Bachelor of Accounting Science - Accounting
University of The Witwatersrand
Johannesbug 02.2011 - 11.2014
Property Investment And Practice - Real Estate
University of The Witwatersrand
Johannesburg 01.2017 - 07.2017
Personal Fitness Trainer - Health And Fitness
HFPA
Johannesburg 05.2018 - 04.2019
Sports Massage Therapist - Health And Fitness
HFPA
Johannesburg 04.2019 - 07.2019
Functional Training Specialist - Health And Fitness
HFPA
Johannesburg 03.2019 - 07.2019
Group Exercise Instructor - Health And Fitness
ETA
Johannesburg 02.2019 - 11.2019
Life Coaching Certificate - Psychology
The Academy of Modern Applied Psychology
Online 05.2020 - 07.2020
Skills
Expert in customer relations
undefinedInterests
Exercise namely gyming, walking/running, horse ridding, cycling and hiking
Physical activity is very liberating for me and I have over the years explored various fitness related avenues , including the Spar run race as well as the 94.7 Cycle challenge in 2017.
Timeline
Customer Relations Manager (Referral Arrangement )
Kandaba Communications and Media
01.2023 - Current
Business Development Specialist ( Full-time )
Veza Academy
01.2023 - Current
Property Investment Consultant
IGrow Wealth Investments
03.2022 - 12.2023
Radio Presenter (1hour Sunday Slot)
Wonam Radio
08.2021 - Current
Real Estate Sales Agent
Veza Properties
07.2020 - 03.2022
Life Coaching Certificate - Psychology
The Academy of Modern Applied Psychology
05.2020 - 07.2020
Group Exercise Instructor (Saturday 45 Min Class)
Virgin Active
08.2019 - Current
Personal Trainer
Virgin Active
08.2019 - 10.2022
Sports Massage Therapist - Health And Fitness
HFPA
04.2019 - 07.2019
Fitness Instructor
Virgin Active
03.2019 - 08.2019
Functional Training Specialist - Health And Fitness
HFPA
03.2019 - 07.2019
Group Exercise Instructor - Health And Fitness
ETA
02.2019 - 11.2019
Personal Fitness Trainer - Health And Fitness
HFPA
05.2018 - 04.2019
Property Investment And Practice - Real Estate
University of The Witwatersrand
01.2017 - 07.2017
Home Tutoring Tutor
Tutors at your service
03.2015 - 01.2021
Real Estate Sales Agent
Acutts Real Estates ( Est 1851 )
03.2015 - 03.2020
Junior Assistant Chef
Sunnyside Park Hotel
03.2012 - 03.2013
Bachelor of Accounting Science - Accounting
University of The Witwatersrand
02.2011 - 11.2014
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