Social causes, with an example being the adoption of my Daschund cross canine called Honey
Precious Zanele Ncube
Business Development Specialist
Johannesburg
Summary
I am, as my first name would indicate, precious by name and by nature. Having explored quite a bit in various industries I have learnt that I am an all – rounder but I am most effective where I am required to turn value into action, and I do so by encouraging and motivating within a team setting. One would say I supply the glue needed to execute great plans and thrive in an innovative environment as well as a master in answering the who, to your what and why.
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I also have a burning willingness to take on added responsibilities in order to meet team goals.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work History
Customer Relations Manager (Referral Arrangement )
Kandaba Communications and Media
Johannesburg
01.2023 - Current
- Created customer support strategies to increase customer retention.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Made customers aware of current and new programs and services.
- Managed customer relations on ongoing basis to maximize customer retention.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
- Scheduled and attended meetings with clients and prospective clients as requested.
Business Development Specialist ( Full-time )
Veza Academy
Johannesburg
01.2023 - Current
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Developed business pipeline using cold and warm techniques.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Networked among local business and community organizations to develop leads and generate business.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Radio Presenter (1hour Sunday Slot)
Wonam Radio
Johannesburg
08.2021 - Current
- Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
- Interviewed local Property Professionals to raise brand profile and build listener engagement.
- Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
- Announced ads, song switches and breaking news segments for radio broadcasts.
- Operated studio equipment and produced show advertisements.
- Interviewed show guests and moderated discussions.
- Introduced upcoming broadcasts and guided audience through entertainment.
- Built broadcast storylines to interest listeners and grow station audience.
- Made promotional appearances at public events.
- Researched topics for comment and discussion.
- Announced station programming information, schedules and station breaks.
Group Exercise Instructor (Saturday 45 Min Class)
Virgin Active
Johannesburg
08.2019 - Current
- Motivating and leading various fitness classes, keeping members motivated and delivering a great class.
Property Investment Consultant
IGrow Wealth Investments
Cape Town
03.2022 - 12.2023
- Improved emergency resolution processes to save time.
- Developed financial projections and forecasts to guide investment decisions.
- Developed trading strategies to maximize returns on investments.
- Monitored market trends and news to identify emerging opportunities.
- Orchestrated client-centered financial packages factoring in current market trends.
- Assisted in preparation of presentations, data tables and other documents for property investors.
- Provide consulting services and property sales to primary and investment property buyers.
- Strategize and structure lucrative property investment portfolios for investment clients, taking advantage of various tax strategies specifically designed for property investors such as S13SEX.
- Setting up tax effective structures i.e. Companies and Trusts for asset protection.
- Participated in client meetings to discuss financial analysis and investment strategies.
- Tracked prices, yields and other trends to correctly interpret impacts on Property investment portfolios
- Created financial strategies to optimize portfolio performance and reduce risk.
- Conducted due diligence on potential investments and presented findings to investors.
- Evaluated performance of existing property investments and adjusted accordingly.
- Develop a growth strategy for each client dependant on the current means available to them.
Personal Trainer
Virgin Active
Johannesburg
08.2019 - 10.2022
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Developed customized fitness plans for wide range of clients to expand services.
- Assisted clients with personal fitness goals through realistic objectives.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Motivated participants through one-on-one instruction and positive feedback.
- Counseled participants on nutrition to help reach fitness goals.
Real Estate Sales Agent
Veza Properties
Johannesburg
07.2020 - 03.2022
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Staged and prepared homes and properties for clients before arrival.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Collaborated with stakeholders to complete property sales and purchases.
- Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
- Closed over 50 deals and increased overall revenue 60%.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Used Web-box to list and track properties in local area, complete in-process sales and update client information.
- Drafted purchase contracts and necessary paperwork for residential property sales using PDF Fill & Sign.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
- Compared, researched and appraised properties.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Informed home buyer of sales, construction and warranty processes.
Home Tutoring Tutor
Tutors at your service
Johannesburg
03.2015 - 01.2021
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with parents to develop appropriate tutoring lessons.
- Developed student confidence through positive reinforcement strategies.
- Assisted students in developing study skills and strategies.
- Used variety of teaching methods to successfully help wide range of students.
- Created personalized lesson plans to meet needs of diverse learners.
Real Estate Sales Agent
Acutts Real Estates ( Est 1851 )
Johannesburg
03.2015 - 03.2020
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Staged and prepared homes and properties for clients before arrival.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Collaborated with stakeholders to complete property sales and purchases.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Drafted purchase contracts and necessary paperwork for Residential property sales.
- Compared, researched and appraised properties.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Informed home buyer of sales, construction and warranty processes.
- Used Fusion to list and track properties in local area, complete in-process sales and update client information.
Fitness Instructor
Virgin Active
Johannesburg
03.2019 - 08.2019
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Designed innovative fitness plans to keep clients engaged.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Adapted instruction to accommodate special needs, disabilities and physical limitations.
- Developed and implemented fitness assessment system to evaluate progress of participants.
- Promoted safe and inclusive environment for club clients and members.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Implemented new and creative exercise routines to keep participants motivated.
- Promoted fitness classes to boost gym attendance.
- Counseled participants on nutrition to help reach fitness goals.
- Set up and broke down equipment before and after classes.
- Assisted with marketing and promoting of classes and services.
- Encouraged participants to stay motivated and reach fitness goals.
- Collaborated with other fitness professionals to develop and implement new programs.
- Provided emergency first aid and CPR as needed.
Junior Assistant Chef
Sunnyside Park Hotel
Johannesburg
03.2012 - 03.2013
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Followed recipes and instructions to achieve quality and presentation standards.
- Replenished food and ingredients supplies to meet service demand.
- Coordinated with team members to prepare orders on time.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Participated in food tastings and taste tests.
- Disciplined and dedicated to meeting high-quality standards.
Education
Bachelor of Accounting Science - Accounting
University of The Witwatersrand
Johannesbug 02.2011 - 11.2014
Property Investment And Practice - Real Estate
University of The Witwatersrand
Johannesburg 01.2017 - 07.2017
Personal Fitness Trainer - Health And Fitness
HFPA
Johannesburg 05.2018 - 04.2019
Sports Massage Therapist - Health And Fitness
HFPA
Johannesburg 04.2019 - 07.2019
Functional Training Specialist - Health And Fitness
HFPA
Johannesburg 03.2019 - 07.2019
Group Exercise Instructor - Health And Fitness
ETA
Johannesburg 02.2019 - 11.2019
Life Coaching Certificate - Psychology
The Academy of Modern Applied Psychology
Online 05.2020 - 07.2020
Skills
Expert in customer relations
Customer Relationship Management
Referral arrangements
Leadership
Team Building
Marketing
Confidence Building
Motivation
Sales
Turning value into action by encouraging and motivating
Energising teams by giving the teams the confidence they need to succeed
Creating an innovative environment
Applying the glue needed to execute great plans
Interests
Exercise namely gyming, walking/running, horse ridding, cycling and hiking
Physical activity is very liberating for me and I have over the years explored various fitness related avenues , including the Spar run race as well as the 94.7 Cycle challenge in 2017.
Timeline
Customer Relations Manager (Referral Arrangement )
Kandaba Communications and Media
01.2023 - Current
Business Development Specialist ( Full-time )
Veza Academy
01.2023 - Current
Property Investment Consultant
IGrow Wealth Investments
03.2022 - 12.2023
Radio Presenter (1hour Sunday Slot)
Wonam Radio
08.2021 - Current
Real Estate Sales Agent
Veza Properties
07.2020 - 03.2022
Life Coaching Certificate - Psychology
The Academy of Modern Applied Psychology
05.2020 - 07.2020
Group Exercise Instructor (Saturday 45 Min Class)
Virgin Active
08.2019 - Current
Personal Trainer
Virgin Active
08.2019 - 10.2022
Sports Massage Therapist - Health And Fitness
HFPA
04.2019 - 07.2019
Fitness Instructor
Virgin Active
03.2019 - 08.2019
Functional Training Specialist - Health And Fitness
HFPA
03.2019 - 07.2019
Group Exercise Instructor - Health And Fitness
ETA
02.2019 - 11.2019
Personal Fitness Trainer - Health And Fitness
HFPA
05.2018 - 04.2019
Property Investment And Practice - Real Estate
University of The Witwatersrand
01.2017 - 07.2017
Home Tutoring Tutor
Tutors at your service
03.2015 - 01.2021
Real Estate Sales Agent
Acutts Real Estates ( Est 1851 )
03.2015 - 03.2020
Junior Assistant Chef
Sunnyside Park Hotel
03.2012 - 03.2013
Bachelor of Accounting Science - Accounting
University of The Witwatersrand
02.2011 - 11.2014