Hi, I’m
Simphiwe Precious Ndlozi
Building Supervisor
Johannesburg,GP
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Work Preference
Summary
Diligent Building Supervisor with 7 years of experience, recognized for strong problem-solving abilities and expertise in preventive maintenance. Proven track record of reducing costs while maintaining the highest standards of safety and comfort. Exceptional leadership skills foster a collaborative work environment, ensuring projects are completed efficiently and effectively. Committed to delivering outstanding customer service and consistently exceeding client expectations.
Overview
19
years of professional experience
Work History
Multichoice
Building Supervisor
02.2019 - Current
Job overview
- Supervising and participating in preventive maintenance of buildings, including floors, walls, ceilings, doors, windows, locks, fixtures, and furniture
- Enforcing building and safety regulations
- Notifying proper maintenance personnel when facility problems arise Manage the Service Request System
- Planning and conducting a preventive maintenance program
- Organize and control construction, maintenance and building upgrade projects
- Managing the project procurement process
- Set up and update project files according to upgrade Schedule
- Liaise with finance after final invoicing for payments
- Working on the coupa system
- Pay TV Company
- Current Department: Facilities
Multichoice
Helpdesk Administrator
03.2009 - 02.2019
Job overview
- First line contact with customers and field service
- Working with technicians to resolve customer queries
- Manage the Service Request System
- Obtaining Purchase orders from customers
- Opening & Updating of Service orders
- Capturing Service reports
- Creating reports for management relating to Buildings
- Customer Care
- Previous Employment Department: Multichoice Customer Care
Multichoice
Contact Center Agent
07.2007 - 02.2009
Job overview
- Liaising with clients telephonically
- Technical assistance telephonically
- Billing assistance telephonically
- Data Capturing
- Reconciling accounts
- Updating client’s personal details
- Loading payment options
- Assisting clients with financial transactions
Praxis Computing
Help Desk
09.2006 - 11.2006
Job overview
- Daily Back Ups
- Trouble Shooting Mail Servers
- Day to Day Maintenance of System
- Help During Office Hours with Technical or System Errors of employees
- IT Company
- Reason for leaving: Experiential Learning
Education
Damelin
Fundamentals of project management
University Overview
- Modules: Explain fundamentals of project management
- Complete project documentation and implement project administration processes
- Develop a simple schedule to facilitate effective project execution
- Monitor, evaluate and communicate project schedules
- Plan organize and support project meetings
- Apply a range of project management tools and techniques
- Participate in the estimation and preparation of a cost budget for a project or sub project and monitor and control actual cost against a budget
College Campus
PC Engineering Certificate
01.2005
University Overview
- Modules: Computer Literacy
- Presentation Graphics
- Computer Architecture (A+)
- Business Practice & Entrepreneurship
- Business Communication
- Database Advanced
- Electronic Mail
- Network Architecture (N+)
- Help Desk
Henly Business School Johannesburg, South Africa
Higher-certificate-in-management-programme from Management
04.2001
University Overview
- Understanding the management process and functions of management
- Understanding management and leadership
- Personal mastery: leading self
- Action learning: forming teams
- Innovation, technology, and the future world of work
- Systems thinking: an introduction
- Personal mastery: leading self (continued)
- Action learning: an introduction to research
- Personal and organizational finance
- Understanding the operations environment
- Understanding customers
- Action learning: learning about literature reviews, surveys and interviews
- Career management
- People management
- Personal mastery: working in teams
- Action learning: synthesizing information, forming an argument, report writing
- Presentation skills
- Integration of programme learning
Skills
Operations management
Budgeting and forecasting
Teamwork and collaboration
Customer service
Problem-solving abilities
Leadership skills
Time management
Multitasking
Self motivation
Effective communication
Accomplishments
- Certificate for best contact center performer for 2008
- Finance for non financial managers course at Front Foot
- Project Management for non project managers course at Astrotech
- Project Monitoring And Evaluation Skills at Front Foot
- 1. Fundamentals of Project Management
- 2. Learnership in Business Administration
- 3. Short course in Project Administration Fundamentals
- 4. Microsoft Visio Level 1 & 2 short course
- 5. Finance for Non-Financial Managers short course
Languages
English
Bilingual or Proficient (C2)
Tonga
Upper intermediate (B2)
Xhosa
Upper intermediate (B2)
Afrikaans
Intermediate (B1)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Space planning
Home upgrades
Interior design
Timeline
Building Supervisor
Multichoice
02.2019 - Current
Helpdesk Administrator
Multichoice
03.2009 - 02.2019
Contact Center Agent
Multichoice
07.2007 - 02.2009
Help Desk
Praxis Computing
09.2006 - 11.2006
Henly Business School
Higher-certificate-in-management-programme from Management
04.2001
College Campus
PC Engineering Certificate
Damelin
Fundamentals of project management