Precious Xulu
Soweto
Summary
Experienced in warehouse operations with a focus on export and domestic shipments, boasting over 5 years in the field. Proven communication and teamwork skills, coupled with the ability to work independently. Expertise in resolving issues resourcefully and negotiating favorable outcomes. Dedicated to personal growth and embracing new opportunities.
Overview
14
14
years of professional experience
Work History
Warehouse Dispatch Supervisor
Front Runner Pty Ltd
Johannesburg, South Africa
06.2020 - Current
- Coordinate transport providers to keep shipment movements accurate and timely.
- Dispatch parcels correctly and timeously while following agreed procedures.
- Review purchase orders and shipping documents to confirm correct details.
- Conducted thorough inspections of shipment contents to verify accuracy against invoices and manifests, ensuring compliance and reducing errors. of shipment contents, verifying accuracy against invoices and manifests.
- Track shipping errors and correct issues to prevent repeat problems.
- Maintain service quality across all deliveries against required standards.
- Manage distribution and shipment budgets to support planned operations.
- Arranged special shipments to meet delivery needs.
- Collected and processed sales orders from internal sales team for warehouse picking, ensuring timely fulfilment of customer requests. from internal sales and issue for warehouse picking.
- Tagged and stored products in designated locations within dispatch area, enhancing retrieval efficiency.
- Prepare bills and invoices for timely payment processing.
- Respond to customer inquiries and refer clients to correct channels promptly.
- Filed all dispatch administration documents, including delivery notes and waybills, to maintain organised records. and return all delivery notes and waybills.
- Provided proof of delivery documents to confirm successful shipments. to internal and external stakeholders when requested.
- Supported stock counts to maintain current records.
Frontline Supervisor
Pick ‘n Pay
02.2017 - 01.2020
- Supervised staff tasks to ensure optimal store coverage and adherence to standards.
- Maintained frontline inventory levels by timely ordering stock to support seamless operations.
- Open and close the store by managing signage, registers, and security checks.
- Authorised cheque payments and accurately processed merchandise returns to maintain customer satisfaction.
- Prepare and complete bank deposits according to settlement requirements.
Retail Sales Executive
Verimark Pty Ltd
01.2013 - 12.2016
- Assisted customers by addressing questions and resolving concerns to enhance shopping experience.
- Restocked and organised merchandise to optimise product availability and presentation on sales floor.
- Reviewed weekly sales circulars and tracked price changes to ensure accurate pricing for customers.
- Removed pallets from stockroom to prepare for restocking sales floor. from stockroom to sales floor and stocked shelves.
- Delivered in-store training to keep daily operations within company standards.
Education
NQF Level 4 - Transport and Logistics
South West Gauteng college
01-2019
Skills
- Transport management
- Dispatch procedures
- Regulatory adherence
- Inventory control knowledge
- Process optimisation
- Shipping logistics
- Route planning software
- Excel proficiency
- Customer relationship management
- Conflict resolution
Languages
Isizulu
English
Sesotho
Sepedi
Timeline
Warehouse Dispatch Supervisor
Front Runner Pty Ltd
06.2020 - Current
Frontline Supervisor
Pick ‘n Pay
02.2017 - 01.2020
Retail Sales Executive
Verimark Pty Ltd
01.2013 - 12.2016
NQF Level 4 - Transport and Logistics
South West Gauteng college