Summary
Overview
Work History
Education
Skills
Websites
References
Personal Information
Timeline
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Precious Shabangu

Precious Shabangu

Johannesburg

Summary

Experienced and self-motivated Top Performing, Top Talent Sales professional with over 10 years’ experience in the telecommunications industry. A proven track record of working collaboratively with sales teams and Lines of Business (LOBs) to achieve sales goals. A strong leader with the ability to increase sales and develop strategies to retain customers. Equipped with diverse skill sets, conducive to creating positive team relationships resulting in optimal customer service. Highlights of my IMPACT: Led a project that resulted in a network base station being moved into a more secure customer site, with the customer providing security of the infrastructure, saving the company over 3million rands in yearly operating costs. Due to the improved security the base station had, more up time (previously the station was vandalised a lot resulting in it being frequently down) resulting in improved usage and more revenues. Led and won a complex R20million RFP for mobile services, awarded to us with only 15 days to deliver for a project that would normally take at least a month. Project was delivered on time and to the customer’s satisfaction. Led a project that is providing one of the car manufacturers connectivity in their electric cars, unlocking new revenue streams and technologies worth over R5million Retain over half a billion of revenue throughout my sales career, with over R350million being growth from new business Led a R15million project to track staff in a forest that previously had no connectivity, a mobile base station was used to provide connectivity and a communication solution this helped the customer manage a zero death in the last year after a few deaths in the previous years. Led and uncovered a R100million deal that the company previously struggled to secure.

Overview

10
10
years of professional experience

Work History

Senior Account Manager

Vodacom Business
Johannesburg
05.2020 - Current
  • In current role my responsibilities are driving new customer engagement and pipeline generation in key accounts which have been identified as strategic and therefore require focused effort to turn these customers into substantial revenue generators
  • I am responsible for building new relationships within identified strategic accounts, define joint GTM (Go to Market), plan and execute sales and position the accounts in a way which will create the snowball result of increasing revenues, increasing EBIT with reducing sales efforts overtime
  • I provide thought leadership to engage new clients and exceed expectations based on constructing and delivering a winning proposition and customer business cases
  • I lead the adoption of Financial Services within some of South's biggest corporates
  • I work with our network teams across the country to come up with innovative ways to maintain and keep our network at its best
  • I create highly functional and top performing teams of Sales Specialists, Architects Commercial &, Bid Managers to uncover and pursue bids in large Global Corporate and progress them through governance and bid processes to final negotiation and win
  • I create engagement & presence in previously inactive/large white space accounts
  • I build brand & capability awareness across all business and operational functions
  • I map market opportunity by Product and Sales Period
  • I use customers insights to use them to marry our capabilities to customer business strategies
  • I drive Pipeline generation in key strategic accounts
  • I lead the sales effort by development of the account strategy with the ability to understand and document complex customer requirements, presenting the technical and commercial propositions, defining the technical and commercial strategy across the Vodacom Product portfolio, support bringing the contract to successful conclusion
  • I hold C Level conversations to influence and advise on strategy and Vodacom propositions, engaging both with technical and non-technical audiences, including those outside of IT and Procurement functions
  • I communicate and influence back into Vodacom to ensure products and solutions are developed which meet customer’s current and future needs
  • I am accountable for the delivery of the end results of the tasks I perform; I have deep understanding of processes, objectives and procedures within my base

Youth Executive Council

Vodacom Group
Johannesburg
01.2019 - 03.2020
  • Company Overview: The Vodacom Group Ltd is a leading telecommunications company
  • The Vodacom Group Ltd ('Company') Youth Council ('Council') is constituted as a youth work group of the Vodacom Executive Council ('ExCo') and is answerable and reports to the ExCo
  • The duties and responsibilities of the members of the Council are in addition to those of their existing duties as permanent employees of Vodacom Pty Ltd
  • The role of the Council is to help the Company to explore disruptive ideas pertaining to but not limited to Digital Transformation
  • The Vodacom Group Ltd is a leading telecommunications company

Digital Sales Account Manager

Vodacom
Johannesburg
08.2017 - 09.2018
  • In this role it was particularly unique in Vodafone Global Enterprise, focused on bringing new logos into the business leveraging existing global relationships as well as brand new engagements, using digital tools
  • I worked as a true 'Hunter' who built customer relationships, awareness, trust and business value from scratch
  • I worked closely with our Product, Solution Sales, Legal and Commercial teams to deliver bespoke and off the shelf solutions to customers
  • I actively pursued new opportunities and build new customer relationships;
  • I acquired a number of key contacts as defined and agreed within my sales plan and agreed outbound contact strategy;
  • I develop a comprehensive sales plan through effective landscaping to efficiently and effectively identify, qualify, propose, negotiate & close Sales opportunities across the Vodacom portfolio
  • I identify & manage customer requirements needed to complete proposal &/or contract
  • I delivered a 'best in class' customer experience in all interactions & dealings with prospective clients
  • I worked on large, multi-national accounts
  • I built & managed Sales pipeline to ensure a minimum of 4x Sales target
  • I ensured all sales opportunities are recorded and progressed using all of the tools available to you, in an accurate & efficient manner, through Vodacom’s CRM system
  • I built effective Relationships & Networks

Senior Commercial Co-ordinator

Vodacom Business Africa
Johannesburg
02.2015 - 07.2017
  • I worked within Vodacom Business teams, supporting a team of account managers and other business stakeholders to deliver on time, manage cost and quality criteria to deliver expected benefits
  • My responsibilities included the management and delivery of project work, including procurement activities, tracking and managing of risk, issue and change logs and delivery plans, working closely with operational areas within Vodacom and 3rd party suppliers and customers, using negotiation, coordination, facilitation and communication skills
  • I validated and controlled the scope - formally agreed on the scope of the project and managed any variations in accordance with Change Control process
  • I drove delivery against the plan and took proactive actions to prevent any deviation
  • I managed risk and other issues - establishing & maintaining the risk and issue register identifying new risks and response strategies and implement mitigation where issues occur
  • I offered Leadership, Communication & Stakeholder Management;
  • I created and sustained collaborative working relationships across customer and internal teams
  • I communicated concisely using appropriate methods;
  • I captured and managed large accounts' fixed communication services orders
  • I Managed the customer accounts, from new orders, commercials, update orders, cancellations, billing and reporting
  • Working closely with Solutions Architects, Account Managers, Project office, Contract Management, Bid office and Operation Companies (OPCOs), third party suppliers as well as Vodafone

Education

Master of Business Administration -

Henley Business School
Johannesburg
03.2025

Master of International Business -

Monash SA
Johannesburg
04.2020

Bachelor of Information Science Honours -

University of Pretoria
Pretoria
12.2016

Bachelor of Information Science -

University of Pretoria
Pretoria
12.2014

Skills

  • Analytical Thinking
  • Ability to work in a team
  • Adaptability
  • Rapid Learning Ability
  • Ability to work under pressure
  • Customer Engagement
  • Efficient Deadline Management
  • Digital Literacy
  • Skilled in Microsoft Office Applications
  • Strategic Solution Development
  • Team Leadership
  • Significant Deal Structuring
  • Innovative Problem-Solving
  • Customer Interaction Expertise
  • Effective Written Communication
  • Proficient in Task Management
  • Management collaboration
  • Acquiring new customers
  • Persuasive negotiations
  • Account management
  • Data-driven decision making
  • Business process optimization
  • Revenue retention
  • Financial analysis

References

References available upon request

Personal Information

Title: MBA Candidate

Timeline

Senior Account Manager

Vodacom Business
05.2020 - Current

Youth Executive Council

Vodacom Group
01.2019 - 03.2020

Digital Sales Account Manager

Vodacom
08.2017 - 09.2018

Senior Commercial Co-ordinator

Vodacom Business Africa
02.2015 - 07.2017

Master of Business Administration -

Henley Business School

Master of International Business -

Monash SA

Bachelor of Information Science Honours -

University of Pretoria

Bachelor of Information Science -

University of Pretoria
Precious Shabangu