Highly skilled administrative professional with expertise in optimizing office workflows and managing diverse administrative tasks. Proven ability to provide effective scheduling and coordination support to higher management. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement. Brings a keen eye for efficiency and effective communication to any new opportunity. Currently seeking a transition into a new role to leverage these abilities.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Administrator
Rebul Crating Solutions
Cape Town
02.2019 - 12.2024
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.
Assisting sales team in creating quotes and Sales Orders
Extracting and Sending Invoices and monthly statements of accounts to clients
Tracking and Following Up on Debtors
Applying and Updating Credit Accounts for clients online
Assisting with Payroll by Extracting and editing timesheets and Capturing Wages in SAGE payroll and processing payslips
Updating and Maintaining leave schedule for factory employees
Developed comprehensive database for tracking employee training and certifications, contributing to compliance with industry standards.
Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Admin Assistant
Deptplan Today
Cape Town
01.2017 - 10.2018
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
Open, sort and distribute incoming correspondence
Perform data entry into Data base
Assist in resolving any administrative problems
Answer calls from customers and attending to enquiries
Prepare and modify documents including correspondence, reports, drafts, memos and emails
Schedule and coordinate meetings, appointments and travel arrangements for Managers
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Data Entry Clerk
Biomedical Research and Training Institution
Harare
05.2014 - 07.2015
Entered data into various computer systems accurately using Microsoft Office Suite.
Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Verified accuracy of data entered into system to produce error-free reports.
Generate reports as required
Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
Assisted in development of new data entry protocol, leading to improved data integrity.
Played key role in transition to paperless record-keeping, reducing environmental impact and improving accessibility.
Assist in training new hires in data entry
Education
Certificate In Project Planning And Management - Project Management
University of Zimbabwe
Zimbabwe
01.2010 - 12.2010
Bachelor of Science Honors Degree - Sociology
University of Zimbabwe
Zimbabwe
08.2004 - 11.2007
Skills
Office Administration Competence
Excellent Computer skills
Effective communication skills including tele-communication
Data Quality Control and Database Management
Customer service skills
Ability to make key decisions and solving problems
Proficient time management
Team player
Self-motivated
Ability to work under pressure
Personal Information
Passport Number: FN917484
Date of Birth: 06/15/85
Gender: Female
Nationality: Zimbabwean
Marital Status: Married
Religion: Christianity
Timeline
Administrator
Rebul Crating Solutions
02.2019 - 12.2024
Admin Assistant
Deptplan Today
01.2017 - 10.2018
Data Entry Clerk
Biomedical Research and Training Institution
05.2014 - 07.2015
Certificate In Project Planning And Management - Project Management
University of Zimbabwe
01.2010 - 12.2010
Bachelor of Science Honors Degree - Sociology
University of Zimbabwe
08.2004 - 11.2007
Similar Profiles
Seyit SahinSeyit Sahin
Head of Ecommerce at Atelier RebulHead of Ecommerce at Atelier Rebul