Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Precious Ngwenya

Precious Ngwenya

Executive Secretary
Kloof

Summary

With over sixteen (16) years of experience as [a] Travel Consultant, I gained valuable time-management skills, multi-tasking, and problem-solving. I am known for my ability to handle complex scheduling, management of travel arrangements as I am also as a VIP Travel Agent working with Major Accounts. I have experience in working in fast-paced environments. I am proficient in using various software tools and have a proactive approach to problem-solving.

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 16 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Operates well with minimal supervision to meet demanding objectives.

Driven and resourceful administrative professional with 16+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.


Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.


Proactive Executive Secretary with demonstrated experience providing high-level administrative support to companies. Demonstrates superior communication and problem-solving abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.


Overview

11
11
years of professional experience
2
2
years of post-secondary education
6
6
Languages

Work History

Executive Secretary

Early Moon Solutions
11.2019 - Current
  • Coordinated high-level office events with smooth office operations and managing suppliers
  • Draft Internal and External communications including travel workshop presentations
  • Market company training opportunities to employees and provide information on benefits to encourage participation
  • Follow up visa processing for Executives arrange air and non-air travel services
  • Offer assistance to team members whenever is required and assist to compile reports for submission to different departments
  • Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • 9. Supported project completion through diligent tracking of milestones, deadlines, resources allocation making sure that all projects were executed successfully.
  • Organized and updated schedules for executives.
  • Coordinated travel arrangements and bookings for executive staff.
  • Handled confidential information in professional manner.
  • Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
  • Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
  • Optimized time management for executives through skilled coordination of tasks and priorities.
  • Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Enhanced executive productivity by efficiently managing schedules and appointments.
  • Managed expense reporting to ensure accuracy and adherence to budgetary guidelines.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.


Senior / VIP Travel Consultant

Bidtravel
11.2014 - 09.2019
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Collected, handled and documented payments for travel services and associated feels.
  • Organized group tours, ensuring a seamless experience from start to finish for all participants.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Increased repeat business by providing outstanding customer service and addressing client concerns promptly.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
  • Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
  • Organized trips for individual, family and business travelers.
  • Educated clients on destination-specific considerations such as customs regulations, local attractions, or cultural norms to enhance their overall experience abroad.
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Handled sensitive information with professionalism and discretion.

Education

Bachelor in Applied Management - Project Management

Brigham Young University - Pathway
Utah, Salt Lake City
09.2024 - Current

Some College (No Degree) - Travel And Tourism

Birnam Business College
Gauteng, South Africa
01.1999 - 12.1999

Skills

1 Travel booking procedures and Travel Coordination

2 Microsoft Excel, Microsoft Office,

3 Training Coordination and Event Planning

Accomplishments

  • Documented and resolved Client who was stuck at the airport which led to Client not paying additional payment to change.
  • Resolved product issue through consumer testing.
  • Supervised team of eight (8) staff members.
  • Achieved 98% (A+) by completing Class Project as a Team Leader with accuracy and efficiency.
  • Collaborated with team of four (4) in the development of Charity Project.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved 98% through effectively helping with class Project.

Timeline

Bachelor in Applied Management - Project Management

Brigham Young University - Pathway
09.2024 - Current

Executive Secretary

Early Moon Solutions
11.2019 - Current

Senior / VIP Travel Consultant

Bidtravel
11.2014 - 09.2019

Some College (No Degree) - Travel And Tourism

Birnam Business College
01.1999 - 12.1999
Precious NgwenyaExecutive Secretary