Hi, I’m
Precians Ndlovu
Public Relations
Nelspruit
Summary
I am an experienced administrator with excellent management and organization knowledge. I hold a National Diploma in Public Relation, NQF level 5 Environmental Education certificate, NQF level 5 Facilitation certificate and N6 certificate in Marketing Management. I am an organized individual with high discretion, confidentiality and excellent written communication skills. I also have excellent time management skills with ability to multi task while working within deadlines and time constraints; I am looking to obtain office admin and public relation experience to effectively manage office procedures and inventory. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
years of professional experience
4
years of post-secondary education
Work History
asbestra (pty)ltdPretoria
Tender Administrator
01.2021 - 03.2021
Job overview
- Setting up project meetings, Keeping project calendar up to date, Track projects, Administrative duties, Make phone calls for project follow up
- Compiled complex cash flow reports monthly.
- Operated photocopy machine, cash register and other office equipment.
- Used data entry skills to accurately document and input statements.
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
BURGER KING
01.2015
Job overview
- Receive payments by cash, EFT and debit card, Issue receipts, refunds, credits or change due to the customer, Count money in cash drawer at the beginning of shifts to ensure that amounts are correct or confirm if there’s adequate change, Resolve customers complains and making sure they get orders on time, Crew trainer making sure that new employees follow proper company procedures, Compiling reports (monthly and quarterly)
Automobile Association Of South AfricaMidrand
Corporate Complaint Consultant
04.2021 - Current
Job overview
- Recovering and resolving negative customer service experiences and regaining
- Customer loyalty.
- Anticipate and understand the needs of customer expectations.
- Ensure escalation are effectively responded to in a timely manner
- Taking ownership of customer issues or complaint to minimize additional
- Researching customer requests to determine appropriate solutions.
- Developing recovery plan for internal use of incidents
- Drive root cause investigations and identify preventative measures to be
- Contributing to service recovery SLA and company metrics
- Identifying common trends within the Service Recovery queue and develop
- Supported clients with business analysis, documentation, and data modeling.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Integrated technology and business operations to identify targeted solutions to customer issues.
SOUTHERN AFRICAN WILDLIFE COLLEGEHoedspruit
Office Administrator Coordinator
01.2019 - 01.2021
Job overview
- Administration responsibilities such as writing weekly, monthly and quarterly report, and data capturing, Recording minutes of weekly meetings, Handling telephone calls and emails, Conducting environmental education programme in various schools within the Mnisi community, Handling transport and accommodation bookings, Assist in stock take and asset recording, Creating implementation program for Coaching Conservation
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Edited documents to improve accuracy of language, flow, and readability.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
welverdiend youth centreNelspruit
Program Facilitator
01.2018 - 01.2019
Job overview
- Facilitating monthly experiential group sessions, Evaluating computer class, Assisting young people to access further education, skills training and job placement, Developing and maintaining relationships with beneficiaries and appropriate stake holders in the sector.
- Collected data on program efficacy through data analysis and implemented solutions for improvement.
- Identified areas in need of improvement and implemented solutions.
- Monitored field trips and special events to maintain safety and increase attendee retention.
- Planned events for program participants based on changing needs, times of year, and availability.
- Organized and managed program development from conception through successful execution.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
SATARA GAME RESERVE
01.2016 - 01.2018
Job overview
- Administration responsibilities such as writing weekly, monthly and quarterly report, and data capturing, Handling telephone calls and emails, Hosting of guests, Collecting payments from guests, process the bill for customers
Education
University of South AfricaPretoria
National Diploma in Public relation from Communication Science
01.2019 - 01.2021
JEPPE College
National Certificate in Marketing Management
01.2012 - 01.2014
SAWC
NQF Level 5 IN Environmental Education
ENJO CONSULTANTS
NQF LEVEL 5 FACILITATOR TRAINING PROGRAMME
Mafemani Nxumalo High School
Matric certificate
Skills
Presentation and reporting skillsundefined
Personal Information
- Date of Birth: 11/19/91
- Gender: Female
References
- Sthembiso Khoza, ASBESTRA (Pty) Ltd, Project Manager, 079 742 0484
- Sboniso Ryan Phakathi, (SAWC) Project Manager, 015 793 7303/ 074 781 3928
- Nhlamulo Makhubele, Welverdiend Youth Centre, Programme coordinator, 073 449 6239
- Veronica Mokwena, Satara Game Reserve (Manager), 082 765 5799
- Lunghile Kwenda, Burger King (Supervisor), 078 793 3108
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Corporate Complaint Consultant
Automobile Association Of South Africa
04.2021 - Current
Tender Administrator
asbestra (pty)ltd
01.2021 - 03.2021
Office Administrator Coordinator
SOUTHERN AFRICAN WILDLIFE COLLEGE
01.2019 - 01.2021
University of South Africa
National Diploma in Public relation from Communication Science
01.2019 - 01.2021
Program Facilitator
welverdiend youth centre
01.2018 - 01.2019
SATARA GAME RESERVE
01.2016 - 01.2018
BURGER KING
01.2015
JEPPE College
National Certificate in Marketing Management
01.2012 - 01.2014
SAWC
NQF Level 5 IN Environmental Education
01.2019
ENJO CONSULTANTS
NQF LEVEL 5 FACILITATOR TRAINING PROGRAMME
01.2022
Mafemani Nxumalo High School
Matric certificate
01.2010
Similar Profiles
RU-YU WANGRU-YU WANG
Berry Picker at PtyBerry Picker at Pty
KYRA RIDGWELLKYRA RIDGWELL
Sales Team Member at LTDSales Team Member at LTD
Daniel CorreiaDaniel Correia
Team Leader at LTDTeam Leader at LTD
Magda PotgieterMagda Potgieter
Day Clinic Manager at Mediclinic Nelspruit Day ClinicDay Clinic Manager at Mediclinic Nelspruit Day Clinic
Benhardus Badenhorst {Barry} GanzBenhardus Badenhorst {Barry} Ganz
Director of Operations at Eleganz FurnishersDirector of Operations at Eleganz Furnishers