As a dynamic and results-oriented Human Resources Business Leader with several years of experience driving organizational success through strategic HR initiatives. Proven expertise in aligning HR strategies with business objectives to optimize talent acquisition, employee development, and retention. Adept at fostering positive workplace culture and enhancing employee engagement through effective communication and collaboration. Strong leadership skills combined with a deep understanding of employment laws and regulations. Dedicated to delivering innovative HR solutions that support company growth and enhance employee satisfaction. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
2025
2025
years of professional experience
33
33
years of post-secondary education
Work History
Human Resources Business Partner
South African National Blood Services
7 2017 - Current
Strategic alignment of Recruitment and Selection processes to SANBS Transformation and Talent retention goals
Play an active management role in the recruitment and selection in area of responsibility
Key areas of support include ensuring adherence to fair practices; relevant compliance; assessing employee skills and potential, and the management of Career Development
Ensure fair practices during the interviewing process by acting as HR representative on recruitment panels;
Ensure that developmental feedback is given to all internal applicants and encourage employees to manage career growth through targeted developmental plans; and
Interpret assessment reports and include results in talent Forums; individual development plans
Etc
Implement and maintain and continuously improve an internal recruitment and transfer process to optimise turn-around time in filling of vacancies
Provide support in optimising human resource planning with operational budgets by:
Interpret business needs of area of responsibility and assist line managers to optimize organisational structures and
Make recommendations regarding organisational design; workflow and structures to the Senior Manager, OD and Transformation
Analyse monthly turnover (e.g
Exit interviews) and advise management on trends that leads to staff turn
Propose corrective or development actions if required
Analyse monthly Employment Equity statistics for area of responsibility and advise line managers and Recruitment Coordinator on proactive strategies to achieve EE targets (e.g
Preferred demographics)
Develop creative recruitment strategies for area of responsibility by coordinating the marketing of SANBS as an employer of choice to schools and tertiary institutions
Integrate Talent Forum results and successions plans into internal recruitment processes to retain identified talent
Advise trends regarding challenges relating to compensation and benefits should key positions
Act as Advisor on Employee Relations matters and ensure that sound relationships are maintained between managers and employees
Empower and educate managers and supervisors on ER matters through coaching and formal training and update them on any changes in legislation and policies
Ensure that employees are trained and understand their rights and responsibilities and provide guidance regarding ER matters
Be a custodian of HR Policies and procedures and ensure fair practise
Act as an objective subject matter expert on all matters that is governed by legislation (e.g
Basic Conditions of Employment Act; LRA; etc.) and advise managers and employees accordingly
Ensure that Disciplinary and grievance matters are handled according to procedure and provide
Management with advice on required action based on factual evidence
Ensure quality assurance in all matters pertaining to ER in area of responsibility
Refer/escalate any matters in terms of protocol to the IR Specialist
Represent the SANBS at the CCMA hearings
Maintain centralised ER database to ensure consistent practise
Analyse Disciplinary and Grievance trends and advise on proactive actions to facilitate a healthy relationship between management and employees
Act as HR business partner to ensure alignment between business and HR strategies
Foster working relationships between HR and business to deliver on the HR value chain and best practice people solutions
Attend monthly meetings in area of responsibility and provide expert HR advise on all matters that impact human capital
Identify HR needs and implement HR interventions in area of responsibility
Coach line managers and obtain buy-in and support for the implementation of HR strategies and projects
Optimise relationship by providing constructive feedback to manager and employees to enhance values driven behaviours and build relationships
Ensure that business communication is cascaded down to all levels in the organisation
Provide employees with an opportunity to communicate upwards
Market the HR strategy to become and employer of choice and include employees in decision making regarding human capital strategies
Provide expert HR advice and support to management and employees when dealing with the implementation of Performance Management system
Act as facilitator in area of responsibility in terms of Performance Management
Ensure that Talent Management is rolled out in area of responsibility and act as facilitators in Talent Management Forums for supervisory levels
Ensure that there is an existing succession plan in area of responsibility
Provide HR analytics to areas of responsibility to guide sound management decision making
Implement on-boarding of newly appointed employees and facilitate induction programmes
Ensure the finalisation of the exit process
Ensure implementation of HR Projects and Change Management
Act as project lead for the implementation of HR projects in area of responsibility
Act as Change Agent through a planned approach encouraging/assisting management and employees to embrace and adopt change stemming from HR and/or organizational projects/initiatives/interventions
Facilitate training interventions required for the successful implementation of HR projects
HR Risk Management
Gather information regarding people related governance, risk and compliance issues
Compile and submit reports of HR Compliance and governance and operational risks as well as recommend actions to mitigate same
Ensure continuous monitoring of HR Risks, i.e
Compliance and ethics risks, corruption, IR EE Skills retention
Ensure line managers and employees are involved as key stakeholders regarding HR risk management, i.e
HR risks are integrated in their day-to-day activities.
Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Collaborated with cross-functional teams to develop integrated solutions for business challenges.
Managed full cycle of recruiting, hiring, and onboarding new employees.
Enhanced employee engagement by implementing innovative HR programs and initiatives.
National Human Resources Manager
Hansgrohe South Africa, Multi National Company
04.2015 - 05.2017
Formulation and Implementation of HR Strategies to improve current processes:
Formulate strategies for enhancing recruitment processes to reduce the usage of Recruitment agencies
Formulate strategies to create efficiencies within all HR related processes
Strategize to enhance communication with the business entity
Strategize to improve employee engagement
Strategize to exclusively contribute to the overall effectiveness of the business
Effectively formulate and implement Human Resource policy:
Identifying trends not addressed in existing policies and procedures
Re-formulating policies to address all identified shortcomings
Ensuring policies consistently comply with all legislated requirements
Ensuring policy making takes cognisance of changing employment scenarios
Effectively manage the recruitment process and outcomes:
To provide feedback on organisational effectiveness and propose interventions
Ensuring accurate and appropriate performance outputs are included in all recruitment evaluation processes
When candidate assessment is required, ensuring the evaluation process meets all legislation requirements
Developing and implementing strategic manpower plans to facilitate efficient and seamless recruitment procedures
Ensuring appointments made meet all manpower planning requirements
Developing and implementing an Attraction and Retention policy and strategy to meet all skills deployment requirements in the organisation
Effectively manage the training and development process and outcomes:
Implementing a performance management system that accurately elicits and describes training requirements at all levels of the organisation
Developing a training plan that meets all operational and strategic objectives
Implementing a mentorship programme for key and scare skills
Assisting the Academy to reach international training standards and benchmarks
Ensuring all training relates to the organisation’s Attraction and Retention policy and strategy
Effectively manage Industrial Relations:
Developing and implementing IR policies, systems and processes to quickly and effectively address all possible IR issues
Overseeing the effective implementation of grievance, disciplinary and dispute resolution policies and procedures
Providing effective site support to resolve all HR problems
Proactively developing IR scenario plans
Effectively manage the transformation process:
Strategically influencing the business to ensure HR objectives are achieved
Driving the employment equity and skills development committees
Developing transformation scenarios to ensure proactive HR planning and effective skills deployment
Ensuring performance management and skills development processes support operational and strategic transformation objectives
Effective self-management:
Demonstrating consistent application of internal procedures
Escalating identified problems to relevant manager
Promoting harmony and teamwork
Promoting sharing of knowledge through informal and formal channels
Applying knowledge of the organisational systems, structures, policies and procedures to achieve strategic objectives
Following through to ensure that personal quality and productivity standards are consistently and accurately maintained
Maintaining a positive attitude
Responding openly to feedback
Taking ownership for driving own career development
Managing own development (skills and knowledge)
Planning and prioritising, demonstrating abilities to manage competing demands
Effectively formulate and implement Human Resource policy:
Identifying trends not addressed in existing policies and procedures
Re-formulating policies to address all identified shortcomings
Securing G5 executive approval and sign off for all policy changes and updates
Ensuring policies consistently comply with all legislated requirements
Ensuring policy making takes cognisance of changing employment scenarios
Identifying opportunities to introduce innovative human capital policies designed to make G5 Engineering the sector employer of choice
Effectively manage the recruitment process and outcomes:
Ensuring appropriate competencies are identified and clearly defined for all G5 Engineering recruitment positions
To provide feedback on organisational effectiveness and propose interventions
Ensuring accurate and appropriate performance outputs are included in all recruitment evaluation processes
When candidate assessment is required, ensuring the evaluation process meets all legislation requirements
Developing and implementing strategic manpower plans to facilitate efficient and seamless recruitment procedures
Ensuring appointments made meet all manpower planning requirements
Developing and implementing an Attraction and Retention policy and strategy to meet all skills deployment requirements in the organisation
HR Consultant
EDCON
07.2008 - 05.2010
Customer Services Delivery
Provide assistance to employees or their representatives Line Manager and or HR Business Partners on the completion of all required documentation relating to the Employee Life Cycle via telephonic, face to face or written communication
Ensure that all requests are responded (including 2nd Line support)to within predetermined SLA (Service Level Agreements) and according to the HR policies and procedures
Develop and implement effective follow-up process to ensure outstanding issues are resolved timeously by liaising with appropriate customer
Provide special guidance and assistance to all employees and managers on various HR aspects and initiatives as placed in the HR Shared Services Centre in order to achieve an informed workforce
Advises and assists customers and stakeholders on the application and interpretation of various HR policies, processes and legislation pertaining to the employee Life Cycle
Ensures Line Managers are informed of terminating employees and assets that need to be returned to the company
Recruitment
Preparing letters of appointment
Update flex packages and do pre-flex calculations (Salaries)
Explaining company policies and procedures to new employees
Go through employment details with new employee
Conduct exit interviews
Assist employees with termination packs
Budget and Financial Management
Maintain departmental cost saving practices
Identify processes that can be done more efficiently to reduce costs
Monitor own costs on stationery and telephone calls to minimize any wastage thereby meeting the required cost containment
Identify processes that can be done more efficiently to reduce costs
Generalists
Monthly HR reports
Ensure all terminations are processed timeously
Attend to all the queries from stores
Act as a liaison between employees and business partners to resolve employee life cycle queries and ensure effective utilisation of plans resulting in positive employee relations
Performance Monitoring
Provide assistance as determined by operational requirements to departments within the Shared Services Centre to ensure the delivery of a quality integrated service to customers
Plan, action and adjust own work schedules and capturing into systems to meet customer demands as per the SLA and system deadlines
Confirm data with line managers when processing to ensure that data integrity is maintained and employee electronic records are accurate
Prepare correspondence and statements according to company policy
File all documents to ensure that they can be easily retrieved when needed
Prepare input for payroll in respect of all designated aspects of the Employee Life Cycle for processing and meeting monthly deadlines
Leveraging Technology
Verify information and correct any errors before information is processed for payment or captured in the system
Make adjustments and action the necessary changes to maintain integrity of data in the records
Maintain the required databases to ensure that data reflects current information
People Management
Encourage, implement and reinforce the Group’s Values, Leadership principles and Employer of Choice (EOC) strategies and initiatives
Ensure an open, motivated and harmonious work environment in line with Edcon’s Leadership philosophy
Manage the performance of self and all direct reports (formally and informally), ensuring that regular feedback is given / received, coaching and mentoring on performance is given / received to enable continuous improvement
Be actively involved in own Individual Development Plan (IDP), develop such plans for all direct reports and ensure that the agreed development interventions are delivered
Ensure that talent reviews are conducted on all staff to identify the appropriate talent management strategy and drive implementation
Deliver training to staff on an ongoing basis
Process Improvement and Efficiency
Review HR paperwork to identify areas requiring improvement or automation and escalate to line manager
Identify processes that are time consuming and manual intensive and provide recommendations for automation
HR Administrator
EDCON
01.2007 - 01.2008
Reason for leaving: Seeking better career opportunities
Education
MBA - Business Administration
Regent Business School
Gauteng, South Africa
04.2001 - 01.2016
Bachelor of Commerce Honor Degree - Human Resources Management
Regent Business School
Gauteng, South Africa
01-2016
HR National Diploma in Human Resources Management - Human Resources Management