Summary
Overview
Work History
Education
Skills
Accomplishments
SAFMA
Timeline
Hi, I’m

Pragasan Moodley

Facilities Specialist
Durban
Pragasan Moodley

Summary

Key Experience Cyril has in excess of 30 years’ experience in various roles and disciplines. Twenty years of experience & expertise encompasses Facilities Management; Property Management; Supply Chain Management, Project Management, HR & Industrial Relations and Operations which he acquired during his 30 years of working experience in Provincial Government Departments and the Private Sector. Cyril has operated in both Strategic and Operational Levels and has a well-rounded General Management feel for managing business throughout the value chain. His strengths though lies in Strategic Management and Continuous Improvement and he thoroughly enjoys working with organisations that have a passion for transformation and people development thus bringing out the best in both people and processes. Cyril has HDI status. Cyril has previously worked in various positions working his way up to Management since 1989. Cyril has many notable achievements throughout his career which are outlined below. This includes ISO Certifications. Another key skill includes Condition Assessment of various infrastructure. Prior to joining Focus Project Management/ Optima FM, Cyril was employed at one of the biggest property management companies in South Africa and the only facilities management company in KZN to manage a PPP contract. Cyril’s last projects were the Richards Bay Industrial Development Zone Estate Management, PRASA’s Durban Station Precinct and UKZN reorganization where his involvement was at a very strategic level. Cyril is currently consulting on an ‘as and when’ basis with various clients HDI: Yes Planning & Budgeting Preparation and completion of budgets Completion of forecasts timeously Assist in formulation of business plans for the unit Year budget – preparation and control Quarterly review and monitoring results Expenditure Analysis Set and motivate capex /TI philosophy per building in consultation with client Ensure we conform to capex philosophy and procedures Estimate new operating costs Ensure recovery of operational costs in accordance with Lease terms Check and authorise payment of accounts authorise cleaning, consumables, electrical and general maintenance orders Control municipal payments and recoveries there against Planning Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning. Assists Senior Management in developing short- and long-term goals and plans. Assists with long term budget projections. Executes established operational goals and ensures that corporate wide plans are complemented and supported. Assists in developing policies and procedures for the property operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency. Operations Management Assumes responsibility for the effective operations management of all properties and facilities. Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis. Liaises with Residence Managers with regards to operational initiatives Manages and assists with tender processes Calculates operational costs for charge out to the tenants ensure recoveries where appropriate Manages space planning. Ensures that the building layout will accommodate present and future operational and space requirements. Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate. Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate. Ensures that the properties operations are following established procedures, policies, regulations and codes. Business Management Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals. Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc. Acts as a liaison between the company and external contacts. Acts as a liaison and manage relationships with the relevant Councils Ensures effective coordination of external services with company operations Obtains and conveys information as appropriate Promotes goodwill and a positive image of the company. NOTABLE ACHIEVEMENTS: Team member(Facilities and Estate Management Strategy)– 50 year Master Plan for RBIDZ Introduction of a Computerised Facilities Management System Contractor Development Developing a Facilities Strategy and Plan for the Economic Zone Develop the FM operational budgets (short, medium and long term) Development and management of Approved Contractor/Vendor Database Development and management of a Integrated Facilities Management Solution (IFMS) for the Economic Zone Develop strategies, mechanisms & guidelines e to comply with applicable statutory guidelines and compliances Deputy Head: Facilities and Infrastructure To be responsible for the adherence to Service Level and Contractual obligations as entered by the company. To manage and establish facility management systems and procedures in new and existing buildings, relocation, extensions and point of presence. To ensure that project management and monitoring of new and existing buildings, relocations, extensions and point of presence is done effectively. To ensure that accurate input is received from other stakeholders regarding facility management in new buildings, relocations, extensions and point of presence is done effectively. To liaise extensively with stakeholders, contracts, vendors and suppliers. To put in place overall business continuity and to manage (custodian) and ensure that all business unit continuity plans are monitored in terms of operational and facilities component. To manage FM employees in terms of human capital processes e.g. Performance management, recruitment and development. To draw up and manage an approved Facilities budget where required. To develop FM business plans within the department that will align with the organization’s strategic plans and objectives. To develop employee's retention strategy and succession planning for staff in own department. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Some Skills: Building Maintenance Contract /Vendor Management Customer Relationship Management Team Leadership Coaching Budget Formulation/Development OHSA Compliance Environmental Compliance People Development Strategic Management.

Overview

34
years of professional experience

Work History

Kwazulu

Deputy Head

Job overview

  • Natal: Provincial Administration:, : Facilities, Building Management & Supply Chain Management
  • Provide input into the departmental strategy and policies aligned to the Department of Public Works strategy, and to communicate and clarify the vision and strategic goals of the department to own team
  • Formulate the strategy and procedures and provide input into policies for the Supply Chain Management Division in support of the departmental strategy
  • Develop and implement the divisional operational plan to ensure the achievement of strategic and operational objectives
  • Ensure compliance with policy, procedures and audit findings to mitigate risk in the division
  • Create a performance culture in the division, define performance expectations and conduct effective performance management of direct reports
  • Prioritise work, manage resource utilisation and the quality of deliverables, and control costs to ensure alignment with related functions and the organisational value chain
  • Oversee and authorise the provision of management information for the purpose of decision making
  • Oversee the planning, ordering and issuance of orders utilising recognised supply chain planning models
  • Manage stakeholder relationships in the supply chain management value chain
  • Oversee the management of related facilities
  • Oversee the administration of supply chain coordination
  • Oversee the development of, and ensure, business continuity plans for industry and the Supply Chain Management Division.

BUSILIA PROJECTS & CONSTRUCTION

Facilities Specialist /Project
07.2017 - Current

Job overview

  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Greened company operations by implementing recycling programs, reducing waste, and promoting environmentally friendly practices throughout the organization.
  • Assisted with meetings and conference room reservations.
  • Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
  • Providing professional and effective facilities management services delivery.
  • Managing contractual relationship with external contractors and outsource facilities management suppliers.
    Financial Control
  • To optimize the life span of the buildings by determining the maintenance requirements and creating a maintenance plan within the allocated timeframes and optimal cost while continually re-evaluating
  • Supporting with implementation of projects or initiatives.
  • Proactively demonstrate health, safety and security in the work environment.
  • Understanding of business functions such as Economic Development, Stakeholder engagement, Communications.
  • Socio - Economic Transformation
  • Preparing monthly P&FS reportings for on time submission.
  • Manage finance, risk & compliance
  • Identifying opportunities to add value to operations, this will include driving improvements in facilities services delivery and any cost reduction opportunities as well as working with Facilities teams.
  • Management of reactive, preventive and planned maintenance schedules for central office equipment (e.g. multi-functional printers, etc.), M&E, fixtures.
  • Manage all facilities services contracts to meet all Procurement policies.
  • Create and maintain a climate conducive to performance to ensure that the client delivers against set objectives
  • Operationalise the organisational strategy into manageable actions
  • Develop early warning systems directed at warning each of the functional Executives on the possible non-achievement of any of the strategic deliverables for client
  • Lead the Formulation and Implementation of Facilities Strategy
  • Monitor and manage spend of Facilities operating expenditures to ensure within approved budget.
  • Review allocation of workspace to ensure business/users requirements are met and the usage of all available space is optimised.
  • People Management and Development
  • Lead Facilities team.
    To manage the implementation of planned maintenance activities and ensure ongoing execution by project managing the entire process.

Busilia Construction(Pty) Ltd

Owner
07.2017 - Current

Job overview

  • Busilia Construction & Projects
  • Nature of Business Construction/Facilites/Property/Project Management, Providing professional and effective facilities management services delivery
  • Managing contractual relationship with external contractors and outsource facilities management suppliers
  • Financial Control
  • To optimize the life span of the buildings by determining the maintenance requirements and creating a maintenance plan within the allocated timeframes and optimal cost while continually re-evaluating
  • Supporting with implementation of projects or initiatives
  • Proactively demonstrate health, safety and security in the work environment
  • Understanding of business functions such as Economic Development, Stakeholder engagement, Communications
  • Socio - Economic Transformation
  • Preparing monthly P&FS reportings for on time submission
  • Manage finance, risk & compliance
  • Identifying opportunities to add value to operations, this will include driving improvements in facilities services delivery and any cost reduction opportunities as well as working with Facilities teams
  • Management of reactive, preventive and planned maintenance schedules for central office equipment (e.g
  • Multi-functional printers, etc.), M&E, fixtures
  • Manage all facilities services contracts to meet all Procurement policies
  • Create and maintain a climate conducive to performance to ensure that the RBIDZ delivers against set objectives
  • Operationalise the organisational strategy into manageable actions
  • Develop early warning systems directed at warning each of the functional Executives on the possible non-achievement of any of the strategic deliverables for RBIDZ
  • Lead the Formulation and Implementation of Facilities Strategy
  • Monitor and manage spend of Facilities operating expenditures to ensure within approved budget
  • Review allocation of workspace to ensure business/users requirements are met and the usage of all available space is optimised
  • People Management and Development
  • Lead Facilities team
  • To manage the implementation of planned maintenance activities and ensure ongoing execution by project managing the entire process.

Department of Education

Admin/ Clerical
1 2008 - 1 2009

Job overview

  • Ex: Administration: House of Delegates:, Manage the provision of the following FM services and manage all planned and preventative maintenance, servicing, and repairs for all company owned buildings, including but not limited to:
  • Cleaning
  • Hygiene
  • Pest control
  • Landscaping
  • Building maintenance
  • Catering & vending
  • Space management
  • Procurement & contract management
  • Industrial cleaning
  • Project management
  • Helpdesk
  • Health & safety
  • Security
  • Fire protection
  • Lifts
  • Escalators
  • Air-conditioning and water testing
  • Maintenance – telecoms, infrastructure, buildings, electrical, plumbing, sewerage and storm water etc
  • Waste management (treatment of hazardous waste, wet and dry waste; oil and acid spills etc.)
  • Generators
  • Pumps
  • Water tanks and storage facilities
  • Ensure all repairs and maintenance to buildings and infrastructure are performed either through procured outsourced service providers or internal resources and are properly carried out and adequately monitored
  • Ensure waste management plan is strictly adhered to ensure environmental commitments
  • Are adhered to and waste management service provider carries out services in terms of service level agreement, report any deviations to property executive
  • Ensure Compliance on regulatory items
  • Monitor compliance with regard to occupational health and safety act
  • Monitor compliance with fire regulations
  • Monitor compliance in respect of environmental laws
  • Ensure electrical compliance
  • Ensure compliance with environmental waste plan
  • Manage service providers
  • Manage service providers appointed to provide the FM services, including:
  • Have a full understanding of client requirements and employer/client SLA provisions
  • Responsible for specific strategic targets & measures
  • Have a full understanding of employer/service provider SLA provisions
  • Devise methods/tools to manage and monitor service provider performance
  • Monthly monitoring of SLA compliance and service provider performance
  • Constitute and chair regular meetings with all service providers
  • Recommend action to be taken in terms of non-compliance with SLA’S
  • Helpdesk
  • Manage helpdesk in compliance with SLA
  • Facilitate staff training and ensure staff fully able to perform duties per the SLA with client
  • Ensure systems correctly configured with locations, categories, priorities, personnel tables etc
  • And manage regular updates
  • Ensure helpdesk statistical reports are correctly designed and accurately reflect system call data
  • Reporting
  • Prepare accurate reports within deadlines, including:
  • Monthly management report
  • Monthly helpdesk report
  • Other ad-hoc reports required form time to time
  • Budgets
  • Prepare annual FM budget in conjunction with financial administrator
  • Monitor and report on monthly variances, including variance explanations
  • Policies and procedures
  • Formulate and document policies and procedures for all FM services, in order to comply with companies ISO requirements
  • Staff management
  • Recruit and train FM services staff where required
  • Manage staff performance and conduct performance appraisals
  • Institute disciplinary procedures where required
  • Constant improvement
  • Make recommendations regarding improvement in service levels, changes to the way things are done and added value to the client
  • Risk management
  • Conduct and document regular inspections and manage the adequacy of the actual physical state of the leased property
  • Design and implement emergency plans
  • Proactively identify problem areas and institute corrective measures
  • Establish a planned and preventative maintenance plan and ensure regularly updated
  • Develop an evacuation and emergency procedure for each portfolio
  • Building and fire management systems tested monthly
  • NOTABLE ACHIEVEMENTS:
  • Development and introduction of SABS ISO 9001 and ISO 18001
  • Development of Environmental Management Framework for the client
  • Introduction of Bee Harvesting Programme
  • Assist with establishment Innovation Centre for client
  • Assist with establishment of Training Centre for client

TALKSURE (PTY) LTD

Facilities Manager
12.2017 - 12.2018

Job overview

  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Coordinated space planning efforts to optimize facility usage and accommodate changing business needs.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
  • Day to day management of the facilities requirement of the business including the management and proactive planning of routine repairs and maintenance
  • Ensure that facilities including seating, furniture is available in advance of expected growth throughout the business through effective communication with the key business stakeholders such as Executive Team and HR.
    Oversee the on-boarding process including the allocation of car parking and security access cards
  • Liaise appropriately with the building managers regarding issues such as security, permissions, approvals etc.:
    · Day to day management of the facilities requirement of the business including the management and proactive planning of routine repairs and maintenance

· Ensure that facilities including seating, furniture is available in advance of expected growth throughout the business through effective communication with the key business stakeholders such as Executive Team and HR.

· Oversee the on-boarding process including the allocation of car parking and security access cards

· Liaise appropriately with the building managers regarding issues such as security, permissions, approvals etc.:

· Develop and maintain a furniture asset register

· Manage the repairs and maintenance on office furniture

· Ensure sufficient stock of all chemicals and consumables at all times for cleaning services

Implementation and Management of Occupational Health and Safety for the business.

· Development and delivery of Occupational Health and Safety plan to ensure we reach and maintain required standards and operating practices

· Management and training of SHE Reps

· Management and training of First Aiders

· Management and training of Fire Marshals

· Management and training Zone Marshals

· Planning and executing Evacuation Plan/Drills and the continuous improvement following such activities

· Chairperson of the Health and Safety Committee driving and delivering on related issues across the business

· Maintenance of the Health and Safety policy. Ensure that we are conforming to practices set out in the policy.

· Ensuring Audits / compliances are met.

· Development and delivery of Occupational Health and Safety plan to ensure we reach and maintain required standards and operating practices

· Management and training of SHE Reps

· Management and training of First Aiders

· Management and training of Fire Marshals

· Management and training Zone Marshals

· Planning and executing Evacuation Plan/Drills and the continuous improvement following such activities

· Chairperson of the Health and Safety Committee driving and delivering on related issues across the business

· Maintenance of the Health and Safety policy. Ensure that we are conforming to practices set out in the policy.

· Ensuring Audits / compliances are met.

Accountable for the effective management of all staff including Security, Cleaners, Canteen and maintenance.

· Manage teams and ensure that all requirements are met as per agreed Ensure attendance and overtime is accurately accounted for

· Ensure that all leave types are effectively managed and services are not comprised by arranging necessary cover etc

· Plan ahead for out of office duties such as weekend or evening work or business events

· Working with the line managers ensure staff are motivated, engaged and appropriately developed to undertake their current roles and for succession planning and cover should the need arise.

Manage the facilities budget and be accountable for delivery of activities within agreed budgets

· Lead on procurement of all hard and soft facilities suppliers and services

· Forecast accurately for expected expenditure including routine and regular maintenance, consumables and other services

· Report back on expenditure against forecast to the management and executive teams

· Purchase and manage stock of consumables relating to the facilities environment such as notice boards, cablings, cleaning products, hygiene requirements etc

· Ensure best practise with regards to expenditure

Effective and efficient service provider management

· Management of existing Service provider relationships including review of contracts and SLA’s, review of performance and value for money, industry standards etc

· Act as the point of contact for all external service providers

· Ensure that contractual terms are delivered as expected

· Ensure that the appointment of new service providers follows appropriate pre-determined pricing /tender process.

· Able to market analysis around in vs out sourcing a variety of facilities functions and present proposals for decision

Provide support to the canteen manager in day to running of the canteen including work planning, food safety, supplier management etc

· Outline and audit practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.

· Ensure compliance with operational standards, company policies, relevant laws and legislatures.

· Maintain restaurant image, including restaurant cleanliness, proper uniforms, and decor.

· Work with the Canteen Manager to ensure efficient provisioning and purchasing of supplies and supplier vetting and management.

· Support the Canteen Manager to ensure the smooth running of break and lunch times including minimising wait times, canteen layout.

· Support the Canteen Manager to review and set up stand operating procedures within the canteen environment.

Assist in the management of revenue within the Canteen

· With the Canteen Manager develop appropriate budget and forecasting analysis

· Understand the revenue streams into the canteen and manage these accordingly

· Support the Canteen Manager to enhance the Canteen Credit offer and reduce cash takings in the canteen

· Ensure adequate controls are in place surrounding stock control and waste management

Lead on once off renovation or expansion projects

· Manage all aspects linked to major renovations or expansions within existing for new sites including planning, budgeting, procurement, contract management and delivery

· Take a lead role in identification of and movement into new office accommodation to meet the needs of a growing business

· Manage all internal office moves including sequencing of moves, furniture and other requirements, communication with stakeholders etc.Develop and maintain a furniture asset register
Manage the repairs and maintenance on office furniture
Ensure sufficient stock of all chemicals and consumables at all times for cleaning services
Implementation and Management of Occupational Health and Safety for the business.

Development and delivery of Occupational Health and Safety plan to ensure we reach and maintain required standards and operating practices
Management and training of SHE Reps
Management and training of First Aiders
Management and training of Fire Marshals
Management and training Zone Marshals
Planning and executing Evacuation Plan/Drills and the continuous improvement following such activities
Chairperson of the Health and Safety Committee driving and delivering on related issues across the business
Maintenance of the Health and Safety policy. Ensure that we are conforming to practices set out in the policy.
Ensuring Audits / compliances are met.
Development and delivery of Occupational Health and Safety plan to ensure we reach and maintain required standards and operating practices
Management and training of SHE Reps
Management and training of First Aiders
Management and training of Fire Marshals
Management and training Zone Marshals
Planning and executing Evacuation Plan/Drills and the continuous improvement following such activities
Chairperson of the Health and Safety Committee driving and delivering on related issues across the business
Maintenance of the Health and Safety policy. Ensure that we are conforming to practices set out in the policy.
Ensuring Audits / compliances are met.


Accountable for the effective management of all staff including Security, Cleaners, Canteen and maintenance.

Manage teams and ensure that all requirements are met as per agreed Ensure attendance and overtime is accurately accounted for
Ensure that all leave types are effectively managed and services are not comprised by arranging necessary cover etc
Plan ahead for out of office duties such as weekend or evening work or business events
Working with the line managers ensure staff are motivated, engaged and appropriately developed to undertake their current roles and for succession planning and cover should the need arise.


Manage the facilities budget and be accountable for delivery of activities within agreed budgets

Lead on procurement of all hard and soft facilities suppliers and services
Forecast accurately for expected expenditure including routine and regular maintenance, consumables and other services
Report back on expenditure against forecast to the management and executive teams
Purchase and manage stock of consumables relating to the facilities environment such as notice boards, cablings, cleaning products, hygiene requirements etc
Ensure best practise with regards to expenditure




Effective and efficient service provider management

Management of existing Service provider relationships including review of contracts and SLA’s, review of performance and value for money, industry standards etc
Act as the point of contact for all external service providers
Ensure that contractual terms are delivered as expected
Ensure that the appointment of new service providers follows appropriate pre-determined pricing /tender process.
Able to market analysis around in vs out sourcing a variety of facilities functions and present proposals for decision


Provide support to the canteen manager in day to running of the canteen including work planning, food safety, supplier management etc

Outline and audit practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Ensure compliance with operational standards, company policies, relevant laws and legislatures.
Maintain restaurant image, including restaurant cleanliness, proper uniforms, and decor.
Work with the Canteen Manager to ensure efficient provisioning and purchasing of supplies and supplier vetting and management.
Support the Canteen Manager to ensure the smooth running of break and lunch times including minimising wait times, canteen layout.
Support the Canteen Manager to review and set up stand operating procedures within the canteen environment.

Assist in the management of revenue within the Canteen

With the Canteen Manager develop appropriate budget and forecasting analysis
Understand the revenue streams into the canteen and manage these accordingly
Support the Canteen Manager to enhance the Canteen Credit offer and reduce cash takings in the canteen
Ensure adequate controls are in place surrounding stock control and waste management

Lead on once off renovation or expansion projects

Manage all aspects linked to major renovations or expansions within existing for new sites including planning, budgeting, procurement, contract management and delivery
Take a lead role in identification of and movement into new office accommodation to meet the needs of a growing business
Manage all internal office moves including sequencing of moves, furniture and other requirements, communication with stakeholders etc.

BROLL PROPERTIES

Operations Manager
04.2016 - 07.2017

Job overview

  • Responsible for the planning, development, and implementation of effective operations management policies, procedures, and planning
  • Assists senior management in developing short and long term goals and plans
  • Assists with long term budget projections
  • Executes established operational goals and ensures that corporate wide plans are complemented and supported
  • Assists in developing policies and procedures for centre operations
  • Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency
  • Ensures that facilities operations are cost effective, efficient, and within established budget constraints
  • Assumes responsibility for the effective operations management of the centre and facilities
  • Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc
  • Deals with contractors on daily basis
  • Liaises with tenants with regards to operational problems
  • Responds to emergency call outs
  • Day to day running and control of:
  • Tenant complaints
  • Security
  • Air conditioning
  • Cleaning, electrical, plumbing etc
  • Authorizes of invoices for payments
  • Issues tender documents
  • Calculates operational costs for charge out to the tenants ensure recoveries where appropriate
  • Manages space planning
  • Ensures that the centre layout will accommodate present and future operational and space requirements
  • Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate
  • Coordinates maintenance activities
  • Ensures that facilities are clean, well maintained, and in good repair
  • Directs preventive maintenance procedures as appropriate
  • Ensures that centre operations are in compliance with established procedures, policies, regulations and codes
  • Assumes responsibility for the security of all the centre facilities
  • Conducts scheduled inspections of security systems and implements improvements as necessary
  • Identifies security threats and develop action plans for the prevention of incidents
  • Establishes and maintains security systems for the centre and tenants
  • Monitors shops and businesses and react on emergency calls
  • Establishes and maintain security information network
  • Liaises with saps and local authorities
  • Plans the manning of the center and manage guards on duty
  • Determines the needs for security systems and equipment
  • Communicates with tenants regarding security systems
  • Develops and implements security devices
  • Creates security awareness amongst staff, tenants and shoppers
  • Compiles budgets and control expenditure
  • Establishes emergency plans
  • Assumes responsibility for ensuring the efficient and cost effective administration of centre operations
  • Develops and implements safety directives
  • Completes financial forecasting duties, and generates and updates schedules for building expenditures
  • Creates safety awareness and trains staff in health and safety
  • Ensures compliance with legal regulations
  • Completes regular OSH inspections and updates monthly reports as appropriate
  • Ensures that osha requirements are effectively implemented
  • Ensures that facilities operations are cost effective, efficient, and within established budget constraints
  • Oversees the procurement of furnishings and equipment in accordance with budget planning
  • Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time
  • Ensures that all maintenance agreements and leases are current
  • Ensures that billing discrepancies are promptly tracked and resolved
  • Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals
  • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc
  • Acts as a liaison between the company and external contacts
  • Ensures effective coordination of external services with company operations
  • Obtains and conveys information as appropriate
  • Promotes goodwill and a positive image of the company
  • Effectively supervises centre personnel, ensuring optimal performance
  • Provides leadership to assigned personnel through effective objective setting, delegation, and communication
  • Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures
  • Discusses areas needing improvement
  • Assigns and coordinates personnel
  • Directs daily operations
  • Identifies, develops, and implements training programs as appropriate
  • Conducts performance appraisals
  • Provides measurable feedback to assigned personnel and suggestions for improved performance
  • Formulates and implements employee corrective actions as needed
  • Ensures that staffing levels are appropriate
  • Interviews, hires, and assigns personnel as necessary
  • Assumes responsibility for related duties as required or assigned
  • Ensures that work area is clean, secure, and well maintained
  • Completes special projects as assigned
  • Reports on operational expenses, foot traffic, security incidents
  • NOTABLE ACHIEVEMENTS:
  • Recommended implementing solar power and LED lighting in corporate office park
  • Rain water harvesting
  • Recommended installation of attenuation tanks to assist with flooding and sustainable use of water.

BUSILIA PROJECTS & CONSTRUCTION

07.2013 - 03.2016

Job overview

  • Construction / Project Management / Facilities and Property Management

OPTIMA FACILITIES MANAGEMENT / FOCUS PROJECT MANAGEMENT

Facilities Manager / Specialist
07.2012 - 07.2013

Job overview

Costing

  • Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Reviewed and oversaw construction and renovation projects.
  • Assumes responsibility for ensuring the efficient and cost-effective administration of property operations.
  • Completes financial forecasting duties and generates and updates schedules for building expenditures.
  • Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
  • Oversees the procurement of furnishings and equipment in accordance with budget planning.
  • Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
  • Ensures that all maintenance agreements and leases are current.
  • Ensures that billing discrepancies are promptly tracked and resolved

Planning & Budgeting

  • Preparation and completion of budgets
  • Completion of forecasts timeously
  • Assist in formulation of business plans for the unit
  • Year budget – preparation and control
  • Quarterly review and monitoring results

Expenditure Analysis

  • Set and motivate Capex /TI philosophy per building in consultation with client
  • Ensure conformity to Capex philosophy and procedures
  • Estimate new operating costs
  • Ensure recovery of operational costs in accordance with Lease terms
  • Check and authorise payment of accounts
  • Authorise cleaning, consumables, electrical and general maintenance orders
  • ControL municipal payments and recoveries

Planning

  • Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.
  • Assists Senior Management in developing short- and long-term goals and plans. Assists with long term budget projections.
  • Executes established operational goals and ensures that corporate wide plans are complemented and supported.
  • Assists in developing policies and procedures for the property operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.

Operations Management

  • Assumes responsibility for the effective operations management of all properties and facilities.
  • Co-ordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
  • Liaises with Residence Managers with regards to operational initiatives
  • Manages and assists with tender processes
  • Manages operational costs for charge out to the tenants ensure recoveries where appropriate
  • Manages space planning. Ensures that the building layout will accommodate present and future operational and space requirements.
  • Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
  • Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair.
  • Directs preventive maintenance procedures as appropriate.
  • Ensures that the properties operations are following established procedures, policies, regulations and codes.

Business Management

  • Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
  • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
  • Acts as a liaison between the company and external contacts.
  • Acts as a liaison and manage relationships with the City Council and other Government Entities
  • Ensures effective coordination of external services with company operations
  • Promotes goodwill and a positive image of the company.

OPTIMA FACILITIES MANAGEMENT / FOCUS PROJECT MANAGEMENT

Head of Facilities / Specialist
07.2012 - 07.2013

Job overview

  • Costing
  • Assumes responsibility for ensuring the efficient and cost-effective administration of property operations
  • Completes financial forecasting duties and generates and updates schedules for building expenditures
  • Ensures that facilities operations are cost effective, efficient, and within established budget constraints
  • Oversees the procurement of furnishings and equipment in accordance with budget planning
  • Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time
  • Ensures that all maintenance agreements and leases are current
  • Ensures that billing discrepancies are promptly tracked and resolved

JHI PROPERTIES (PTY) LTD

Operations Manager
08.2009 - 05.2012

Job overview

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Gained strong leadership skills by managing projects from start to finish.
  • Skilled at working independently and collaboratively in a team environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Applied effective time management techniques to meet tight deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Plan & direct all activities concerned with the operational infrastructure & operational management of portfolios or of buildings.
  • Facilities/project management.
  • Marketing of space
  • Management of building systems
  • Tenant management compliance
  • Inspection of buildings
  • Ensure timeous, cost-effective procurement of goods and services
  • Ensure quality information in order to deliver on business needs & requirements
  • Co-ordination of budget requirements
  • Management & control of service & other providers
  • Manage tenant installation & housekeeping
  • Provide efficient and cost effective best practices techniques, methodologies, policies and systems which adhere to legislation.
  • Facilitation of dispute resolution.
  • Attending to grievances and misconduct cases

Auxiliary Services

Senior Admin Officer
01.2000 - 01.2008

Job overview

  • Assist employer in the development of a workplace skills plan and submit same to the relevant seta in order to reclaim annual skills levy paid by SA corporates
  • Advise employer on the implementation of the workplace skills plan
  • Assist employer with training requirements and formulating training reports against approved WSP
  • Advise employer on quality assurance requirements as set by the relevant seta
  • Serve as change agent between the employer and the relevant seta
  • Assist employer in setting up a training committee, formulate training policies and implement training
  • Assist employer in drafting employment equity plans, business plans, and job profiles/descriptions etc
  • Assist employer in any other training and development needs
  • Assist in the completion of the annual training reports
  • Assist employers to complete and submit annual training reports (ATRS)
  • Assist stakeholders in the SMME rollout plans
  • Assist companies to implement learnerships
  • Facilitate a strategic training needs analysis in order to ensure that employees develop the skills they need to deliver the organizational objectives
  • NOTABLE ACHIEVEMENTS:
  • Development and introduction of SABS ISO 9001 and ISO 14001
  • Development of Health and Safety Policy & Plan

Kwazulu, Natal

Deputy Head
01.1990 - 01.2008

Job overview

  • Provincial Administration: Department of Works
  • Deputy Head: Facilities, Building Management & Supply Chain Management, & supply chain management (KZN provincial govt.) –, Management of procurement of goods and services in terms of the preferential procurement policy framework act and public finance management act, supply chain management act and the broad based black economic empowerment act and relevant practice notes
  • Manage storage and distribution of goods
  • Managing the tender process
  • Drafting of tender specifications
  • Handle all aspects relating to acquisition management
  • Handle all aspects relating to demand management
  • Managing stock levels and stock-taking
  • Implementing and administrating policy and procedures with regard to the supply chain and contract administration
  • Adjudication and evaluation of tenders
  • Facilitation of bee procurement
  • Manage customer relationship management
  • Liaise with senior officials (including political office bearers)
  • Provide stats and spreadsheets to senior management
  • Management of staff

Operations Manager
01.1990 - 01.1992

Job overview

  • Reason for Leaving: Resigned
  • Responsibilities:
  • Plan & direct all activities concerned with the operational infrastructure & operational management of portfolios or of buildings
  • Facilities/project management
  • Marketing of space
  • Management of building systems
  • Tenant management compliance
  • Inspection of buildings
  • Ensure timeous, cost-effective procurement of goods and services
  • Ensure quality information in order to deliver on business needs & requirements
  • Co-ordination of budget requirements
  • Management & control of service & other providers
  • Manage tenant installation & housekeeping
  • Manage other building related activities
  • Industrial relations/ HR corporate services (KZN provincial govt.) –, Liaising closely with line managers on staff matters and operational objectives as well as facilitating the development process
  • Pro-actively identify HR business and related issues to be changed, improved or adapted to meet changing business and environmental needs
  • Assist with employment equity objectives in the organization
  • Provide efficient and cost effective best practices techniques, methodologies, policies and systems which adhere to legislation
  • Facilitation of dispute resolution
  • Attending to grievances and misconduct cases

Education

SECONDARY

High School Diploma
04.2001 - 04.1988

Damelin Management School

Diploma from Industrial Relations

University Overview

Strikes and Lockouts Industrial Bargaining Industrial Action Labour Relations

Skills

Facility Condition Assessments and Project Management

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Accomplishments

  • Development and introduction of renewable energy Plan
  • Development of Environmental Management System
  • Assist with design and layout of Techno Hub for Artisans
  • Assist with establishment Innovation Centre for Professionals
  • Assist with establishment of Training Centre for Emerging Contractors
  • Assist in the development of a skills centre for the young generation who may explore, practice and test innovative ideas
  • Major Projects
  • Drake and Scull Facilities Management: Formulation and implementation of Waste Management Plan at Mondi Merebank
  • Research, formulation and implementation of bee harvesting programme at Mondi Richards Bay - included in Health and Safety Plan
  • Oversee demolition of part of Shopping Centre in Durban CBD and oversee re-construction
  • Formulation and implementation of energy saving in 13 buildings in Umhlanga Ridge - installation of solar panels and LED lights with motion sensors
  • Formulation and implementation of water saving by installation of Attenuating tanks and storage tanks Umhlanga Ridge buildings
  • Team Member - 50 Year Master Plan- Richards Bay Special Economic Zone - formulation and implementation of Estate Management Strategy and Facilities Strategy
  • Reorganization and Churn Management - 7 Faculties at UKZN
  • Project Manage construction of new office block and Churn Management and relocation of 900 staff
  • Memberships- SAFMA - South African Facilities Management Association
  • Training Courses
  • Public Finance Management Act (PFMA)
  • Treasury Regulations and Notes
  • Supply Chain Management
  • OHS Act and Regulations
  • Middle Manager Course
  • Facilities Management
  • Operations Management
  • New Construction Regulations
  • First Aid
  • Financial Management
  • Skills Development Facilitator
  • Workplace Assessor
  • Types of Buildings under Management
  • Commercial Buildings
  • Office Buildings
  • Industrial & Warehouses
  • Office Parks
  • Sectional Title- Office and Retail
  • Shopping Centres
  • Parkades

SAFMA

The South African Facilities Management Association (SAFMA) is a self-sustaining body recognised locally and internationally for its meaningful role in the South African Facilities Management Community. SAFMA defines Facilities Management as an enabler of sustainable enterprise performance through the whole life management of productive workplaces and effective business support services.


Accredited FM professionals understand the role of FM in business, how it affects the fourth bottom line, and how it can be used to promote sustainable, eco-friendly business practices, whilst also saving costs. It might sound like a fantasy, but a top-level FM professional can do just that and more.


Through SAFMA members reflect their experience, knowledge and education; to uphold and monitor the Code of Professional Conduct which sets out the acceptable level of behaviour of a Professional Facilities Manager and sanction those that contravene it; and to ensure a continuous level of knowledge gathering through the issuing and monitoring of continuous professional development points.

Timeline

Facilities Manager

TALKSURE (PTY) LTD
12.2017 - 12.2018

Facilities Specialist /Project

BUSILIA PROJECTS & CONSTRUCTION
07.2017 - Current

Owner

Busilia Construction(Pty) Ltd
07.2017 - Current

Operations Manager

BROLL PROPERTIES
04.2016 - 07.2017

BUSILIA PROJECTS & CONSTRUCTION
07.2013 - 03.2016

Facilities Manager / Specialist

OPTIMA FACILITIES MANAGEMENT / FOCUS PROJECT MANAGEMENT
07.2012 - 07.2013

Head of Facilities / Specialist

OPTIMA FACILITIES MANAGEMENT / FOCUS PROJECT MANAGEMENT
07.2012 - 07.2013

Operations Manager

JHI PROPERTIES (PTY) LTD
08.2009 - 05.2012

SECONDARY

High School Diploma
04.2001 - 04.1988

Senior Admin Officer

Auxiliary Services
01.2000 - 01.2008

Deputy Head

Kwazulu, Natal
01.1990 - 01.2008

Operations Manager

01.1990 - 01.1992

Damelin Management School

Diploma from Industrial Relations
04.2000

Deputy Head

Kwazulu

Admin/ Clerical

Department of Education
1 2008 - 1 2009
Pragasan MoodleyFacilities Specialist