Key Experience Cyril has in excess of 30 years’ experience in various roles and disciplines. Twenty years of experience & expertise encompasses Facilities Management; Property Management; Supply Chain Management, Project Management, HR & Industrial Relations and Operations which he acquired during his 30 years of working experience in Provincial Government Departments and the Private Sector. Cyril has operated in both Strategic and Operational Levels and has a well-rounded General Management feel for managing business throughout the value chain. His strengths though lies in Strategic Management and Continuous Improvement and he thoroughly enjoys working with organisations that have a passion for transformation and people development thus bringing out the best in both people and processes. Cyril has HDI status. Cyril has previously worked in various positions working his way up to Management since 1989. Cyril has many notable achievements throughout his career which are outlined below. This includes ISO Certifications. Another key skill includes Condition Assessment of various infrastructure. Prior to joining Focus Project Management/ Optima FM, Cyril was employed at one of the biggest property management companies in South Africa and the only facilities management company in KZN to manage a PPP contract. Cyril’s last projects were the Richards Bay Industrial Development Zone Estate Management, PRASA’s Durban Station Precinct and UKZN reorganization where his involvement was at a very strategic level. Cyril is currently consulting on an ‘as and when’ basis with various clients HDI: Yes Planning & Budgeting Preparation and completion of budgets Completion of forecasts timeously Assist in formulation of business plans for the unit Year budget – preparation and control Quarterly review and monitoring results Expenditure Analysis Set and motivate capex /TI philosophy per building in consultation with client Ensure we conform to capex philosophy and procedures Estimate new operating costs Ensure recovery of operational costs in accordance with Lease terms Check and authorise payment of accounts authorise cleaning, consumables, electrical and general maintenance orders Control municipal payments and recoveries there against Planning Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning. Assists Senior Management in developing short- and long-term goals and plans. Assists with long term budget projections. Executes established operational goals and ensures that corporate wide plans are complemented and supported. Assists in developing policies and procedures for the property operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency. Operations Management Assumes responsibility for the effective operations management of all properties and facilities. Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis. Liaises with Residence Managers with regards to operational initiatives Manages and assists with tender processes Calculates operational costs for charge out to the tenants ensure recoveries where appropriate Manages space planning. Ensures that the building layout will accommodate present and future operational and space requirements. Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate. Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate. Ensures that the properties operations are following established procedures, policies, regulations and codes. Business Management Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals. Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc. Acts as a liaison between the company and external contacts. Acts as a liaison and manage relationships with the relevant Councils Ensures effective coordination of external services with company operations Obtains and conveys information as appropriate Promotes goodwill and a positive image of the company. NOTABLE ACHIEVEMENTS: Team member(Facilities and Estate Management Strategy)– 50 year Master Plan for RBIDZ Introduction of a Computerised Facilities Management System Contractor Development Developing a Facilities Strategy and Plan for the Economic Zone Develop the FM operational budgets (short, medium and long term) Development and management of Approved Contractor/Vendor Database Development and management of a Integrated Facilities Management Solution (IFMS) for the Economic Zone Develop strategies, mechanisms & guidelines e to comply with applicable statutory guidelines and compliances Deputy Head: Facilities and Infrastructure To be responsible for the adherence to Service Level and Contractual obligations as entered by the company. To manage and establish facility management systems and procedures in new and existing buildings, relocation, extensions and point of presence. To ensure that project management and monitoring of new and existing buildings, relocations, extensions and point of presence is done effectively. To ensure that accurate input is received from other stakeholders regarding facility management in new buildings, relocations, extensions and point of presence is done effectively. To liaise extensively with stakeholders, contracts, vendors and suppliers. To put in place overall business continuity and to manage (custodian) and ensure that all business unit continuity plans are monitored in terms of operational and facilities component. To manage FM employees in terms of human capital processes e.g. Performance management, recruitment and development. To draw up and manage an approved Facilities budget where required. To develop FM business plans within the department that will align with the organization’s strategic plans and objectives. To develop employee's retention strategy and succession planning for staff in own department. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Some Skills: Building Maintenance Contract /Vendor Management Customer Relationship Management Team Leadership Coaching Budget Formulation/Development OHSA Compliance Environmental Compliance People Development Strategic Management.
· Ensure that facilities including seating, furniture is available in advance of expected growth throughout the business through effective communication with the key business stakeholders such as Executive Team and HR.
· Oversee the on-boarding process including the allocation of car parking and security access cards
· Liaise appropriately with the building managers regarding issues such as security, permissions, approvals etc.:
· Develop and maintain a furniture asset register
· Manage the repairs and maintenance on office furniture
· Ensure sufficient stock of all chemicals and consumables at all times for cleaning services
Implementation and Management of Occupational Health and Safety for the business.
· Development and delivery of Occupational Health and Safety plan to ensure we reach and maintain required standards and operating practices
· Management and training of SHE Reps
· Management and training of First Aiders
· Management and training of Fire Marshals
· Management and training Zone Marshals
· Planning and executing Evacuation Plan/Drills and the continuous improvement following such activities
· Chairperson of the Health and Safety Committee driving and delivering on related issues across the business
· Maintenance of the Health and Safety policy. Ensure that we are conforming to practices set out in the policy.
· Ensuring Audits / compliances are met.
· Development and delivery of Occupational Health and Safety plan to ensure we reach and maintain required standards and operating practices
· Management and training of SHE Reps
· Management and training of First Aiders
· Management and training of Fire Marshals
· Management and training Zone Marshals
· Planning and executing Evacuation Plan/Drills and the continuous improvement following such activities
· Chairperson of the Health and Safety Committee driving and delivering on related issues across the business
· Maintenance of the Health and Safety policy. Ensure that we are conforming to practices set out in the policy.
· Ensuring Audits / compliances are met.
Accountable for the effective management of all staff including Security, Cleaners, Canteen and maintenance.
· Manage teams and ensure that all requirements are met as per agreed Ensure attendance and overtime is accurately accounted for
· Ensure that all leave types are effectively managed and services are not comprised by arranging necessary cover etc
· Plan ahead for out of office duties such as weekend or evening work or business events
· Working with the line managers ensure staff are motivated, engaged and appropriately developed to undertake their current roles and for succession planning and cover should the need arise.
Manage the facilities budget and be accountable for delivery of activities within agreed budgets
· Lead on procurement of all hard and soft facilities suppliers and services
· Forecast accurately for expected expenditure including routine and regular maintenance, consumables and other services
· Report back on expenditure against forecast to the management and executive teams
· Purchase and manage stock of consumables relating to the facilities environment such as notice boards, cablings, cleaning products, hygiene requirements etc
· Ensure best practise with regards to expenditure
Effective and efficient service provider management
· Management of existing Service provider relationships including review of contracts and SLA’s, review of performance and value for money, industry standards etc
· Act as the point of contact for all external service providers
· Ensure that contractual terms are delivered as expected
· Ensure that the appointment of new service providers follows appropriate pre-determined pricing /tender process.
· Able to market analysis around in vs out sourcing a variety of facilities functions and present proposals for decision
Provide support to the canteen manager in day to running of the canteen including work planning, food safety, supplier management etc
· Outline and audit practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
· Ensure compliance with operational standards, company policies, relevant laws and legislatures.
· Maintain restaurant image, including restaurant cleanliness, proper uniforms, and decor.
· Work with the Canteen Manager to ensure efficient provisioning and purchasing of supplies and supplier vetting and management.
· Support the Canteen Manager to ensure the smooth running of break and lunch times including minimising wait times, canteen layout.
· Support the Canteen Manager to review and set up stand operating procedures within the canteen environment.
Assist in the management of revenue within the Canteen
· With the Canteen Manager develop appropriate budget and forecasting analysis
· Understand the revenue streams into the canteen and manage these accordingly
· Support the Canteen Manager to enhance the Canteen Credit offer and reduce cash takings in the canteen
· Ensure adequate controls are in place surrounding stock control and waste management
Lead on once off renovation or expansion projects
· Manage all aspects linked to major renovations or expansions within existing for new sites including planning, budgeting, procurement, contract management and delivery
· Take a lead role in identification of and movement into new office accommodation to meet the needs of a growing business
· Manage all internal office moves including sequencing of moves, furniture and other requirements, communication with stakeholders etc.Develop and maintain a furniture asset register
Manage the repairs and maintenance on office furniture
Ensure sufficient stock of all chemicals and consumables at all times for cleaning services
Implementation and Management of Occupational Health and Safety for the business.
Development and delivery of Occupational Health and Safety plan to ensure we reach and maintain required standards and operating practices
Management and training of SHE Reps
Management and training of First Aiders
Management and training of Fire Marshals
Management and training Zone Marshals
Planning and executing Evacuation Plan/Drills and the continuous improvement following such activities
Chairperson of the Health and Safety Committee driving and delivering on related issues across the business
Maintenance of the Health and Safety policy. Ensure that we are conforming to practices set out in the policy.
Ensuring Audits / compliances are met.
Development and delivery of Occupational Health and Safety plan to ensure we reach and maintain required standards and operating practices
Management and training of SHE Reps
Management and training of First Aiders
Management and training of Fire Marshals
Management and training Zone Marshals
Planning and executing Evacuation Plan/Drills and the continuous improvement following such activities
Chairperson of the Health and Safety Committee driving and delivering on related issues across the business
Maintenance of the Health and Safety policy. Ensure that we are conforming to practices set out in the policy.
Ensuring Audits / compliances are met.
Accountable for the effective management of all staff including Security, Cleaners, Canteen and maintenance.
Manage teams and ensure that all requirements are met as per agreed Ensure attendance and overtime is accurately accounted for
Ensure that all leave types are effectively managed and services are not comprised by arranging necessary cover etc
Plan ahead for out of office duties such as weekend or evening work or business events
Working with the line managers ensure staff are motivated, engaged and appropriately developed to undertake their current roles and for succession planning and cover should the need arise.
Manage the facilities budget and be accountable for delivery of activities within agreed budgets
Lead on procurement of all hard and soft facilities suppliers and services
Forecast accurately for expected expenditure including routine and regular maintenance, consumables and other services
Report back on expenditure against forecast to the management and executive teams
Purchase and manage stock of consumables relating to the facilities environment such as notice boards, cablings, cleaning products, hygiene requirements etc
Ensure best practise with regards to expenditure
Effective and efficient service provider management
Management of existing Service provider relationships including review of contracts and SLA’s, review of performance and value for money, industry standards etc
Act as the point of contact for all external service providers
Ensure that contractual terms are delivered as expected
Ensure that the appointment of new service providers follows appropriate pre-determined pricing /tender process.
Able to market analysis around in vs out sourcing a variety of facilities functions and present proposals for decision
Provide support to the canteen manager in day to running of the canteen including work planning, food safety, supplier management etc
Outline and audit practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Ensure compliance with operational standards, company policies, relevant laws and legislatures.
Maintain restaurant image, including restaurant cleanliness, proper uniforms, and decor.
Work with the Canteen Manager to ensure efficient provisioning and purchasing of supplies and supplier vetting and management.
Support the Canteen Manager to ensure the smooth running of break and lunch times including minimising wait times, canteen layout.
Support the Canteen Manager to review and set up stand operating procedures within the canteen environment.
Assist in the management of revenue within the Canteen
With the Canteen Manager develop appropriate budget and forecasting analysis
Understand the revenue streams into the canteen and manage these accordingly
Support the Canteen Manager to enhance the Canteen Credit offer and reduce cash takings in the canteen
Ensure adequate controls are in place surrounding stock control and waste management
Lead on once off renovation or expansion projects
Manage all aspects linked to major renovations or expansions within existing for new sites including planning, budgeting, procurement, contract management and delivery
Take a lead role in identification of and movement into new office accommodation to meet the needs of a growing business
Manage all internal office moves including sequencing of moves, furniture and other requirements, communication with stakeholders etc.
Costing
Planning & Budgeting
Expenditure Analysis
Planning
Operations Management
Business Management
Facility Condition Assessments and Project Management
undefinedThe South African Facilities Management Association (SAFMA) is a self-sustaining body recognised locally and internationally for its meaningful role in the South African Facilities Management Community. SAFMA defines Facilities Management as an enabler of sustainable enterprise performance through the whole life management of productive workplaces and effective business support services.
Accredited FM professionals understand the role of FM in business, how it affects the fourth bottom line, and how it can be used to promote sustainable, eco-friendly business practices, whilst also saving costs. It might sound like a fantasy, but a top-level FM professional can do just that and more.
Through SAFMA members reflect their experience, knowledge and education; to uphold and monitor the Code of Professional Conduct which sets out the acceptable level of behaviour of a Professional Facilities Manager and sanction those that contravene it; and to ensure a continuous level of knowledge gathering through the issuing and monitoring of continuous professional development points.