Poursha Mabie

Dynamic Emergency Call Taker at the Department of Health with a proven track record in prioritizing time-sensitive calls and enhancing customer satisfaction. Demonstrated strong teamwork orientation and

Developed skills in high-volume call center environment, excelling in customer communication and problem resolution. Adept at managing inquiries, providing accurate information, and maintaining thorough records. Looking to transition into new field, utilizing strong interpersonal and organizational abilities to contribute positively in different setting. Professional communicator with experience in high-pressure environments, adept at managing multiple calls and providing accurate information efficiently. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability in dynamic settings. Skilled in active listening, problem-solving, and customer service, with calm and organized approach employers value.