Travel, self development, reading, technology
Postimus Ramogayana
Asset Care Engineer
Benoni,GP
Summary
Experienced Asset Care Engineer specializing in customer service in the demanding petrochemical industry, focusing on maintenance at fuel stations. Skilled in problem-solving and customer relations in a 24-hour business setting. Dedicated, deadline-driven, and team-oriented professional.
Overview
6
6
years of professional experience
1
1
Language
Work History
ASSET CARE ENGINEER
PRAGMA
12.2022 - 03.2025
- Collaborate with Asset Care Customer Call Center to address customer concerns.
- Plan and schedule multidisciplinary maintenance work.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Negotiated with suppliers to secure high-quality materials at cost-effective prices.
- Facilitated customer interactions to accelerate solutions and enhance satisfaction.
- Generated comprehensive reports detailing status and progress of logged maintenance work orders for engineering maintenance, projects, and sales management teams.
- Monitored contractor operations within client networks to ensure compliance with safe work practices.
- Evaluate overall performance to assess reliability and efficiency of services provided by various cross-functional providers, and report findings to internal management and clients.
- Administer comprehensive cross-functional service provider management.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Verify that all work at client's sites is conducted within the required health and safety requirements.
Project Coordinator
SIGMA4 ENGINEERING PROJECTS
07.2019 - 04.2021
- Developed and maintained project schedules.
- Lead project teams from initiation through to successful completion.
- Organised teams across diverse project areas.
- Resolved customer inquiries promptly.
- Sourced supplies from providers.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Created job files for each project and maintained current data in each file.
Education
Diploma of Higher Education - Mechanical Manufacturing Engineering
Vaal University Of Technology
Skills
Creative problem solving
Root Cause Analysis
Complaint handling and resolution
Customer focused
Deadline management
Calm under pressure
Communication skills
Time management
Project planning
Technical reporting
Project management
Team collaboration
Construction oversight
Hobbies and interests
- Reading
- Travel
- DIY
- Technological advancement
- Volunteering, community service
References
NAME : Mr Abel Mohlala
DESIGNATION : PRAGMA SERVICE MANAGER (ASTRON/CALTEX department)
E-MAIL : Abel.mohlala@pragmaworld.net
Mobile : 072 534 1662
NAME : Mr Joltin Maduguma
DESIGNATION : PRAGMA FIELD ENGINEER (ASTRON/CALTEX department)
E-MAIL : Joltin.Maduguma@pragmaworld.net
Mobile : 064 527 4924
NAME : Mr Patrick Moloi
DESIGNATION : Director TSOHA INSTALLATIONS
E-MAIL : patrick@tsoha-installations.co.za
Mobile : 082 351 5072
Education
other
Additional Information
- I have an 18 year maintenance and projects exposure within the petrochemical field, specifically in the retail, that is forecourt maintenance and commercial space. I am a highly driven and dedicated individual, i take my work seriously , and i have a high work ethic. In my time of service in the work space i have had to deal a lot with customer queries, for instant, such as from Petrol Filling Station owners/managers, contractors, suppliers and the oil companies themselves, for example Astron (former Caltex/Chevron), BPSA and TotalEnergies. I have in recent years been exposed to hybrid working system, whereby we mostly had to operate remotely from the comfort of our homes, this is where i had gotten used to this type of arrangement as i found it to be appealing to me.
Languages
6,C2
Interests
Timeline
ASSET CARE ENGINEER
PRAGMA
12.2022 - 03.2025
Project Coordinator
SIGMA4 ENGINEERING PROJECTS
07.2019 - 04.2021
Diploma of Higher Education - Mechanical Manufacturing Engineering
Vaal University Of Technology