Portia Mathale Maimane

Detail-oriented team player with strong organizational skills, capable of managing multiple projects simultaneously with precision. Hardworking and passionate individual, equipped to support the team in achieving company objectives. Willing to take on additional responsibilities to contribute towards team success. Analytical and organized professional adept at working independently or collaboratively, demonstrating excellent time management skills.

• Transunion Company, Receiving calls regarding credit basic information, updating customer information, dealing with consumers from different banks Capital One Bank, Navy federal Bank and US Bank client to assist with queries and unlock customer Accounts., 10/2022 - 05/2025 Contract Expired.
• Isson Company, Handling customer inquiries, Managing high volume calls, stress situations effectively, Maintaining professionalism under pressure, Actively Listened to customers, handling concerns quickly., 10/2021- 09/2022 Looking for Greener Pastures and growth.
• Rain company, Billing Support Agent, Dealing with Billing Issues, Customer invoices, Dealing with different issue with customer via email, Escalating customer queries to relevant department., 04/2021 - 07/2021, Contract Expired.
• Webhelp MTN, Customer Care Consultant, Assisting customer, invoice and billing disputes., Sending invoices reprints to customers., Assisting data usage queries., 08/2015 - 03/2021, Looking for greener pastures and growth.
• Telkom of SA, Inbound and Outbound Call Centre, Calling client upselling ADSL lines., Update the customer account Details., Receiving calls customer wanted to make arrangement., 09/2014 - 07/2015, Retrenched.
• FNB cellphone Banking Solution Call Centre, Sales Agent, Calling customer to sell cellphone contract to the clients., Making Payments, Updating customer Details., 04/2012 - 09/2014, Contract Expired.
• Foschini, Administration/Consultant, Customer service till point, Stocktaking, doing petty cash., Cash up & filling of document, 10/2011 - 04/2012

Excellent

• ID Number: 8811201136084
• Date of Birth: 11/20/88
• Gender: Female
• Marital Status: Single

• Ms. Zandi Mthethwa, Transunion, Team Leader, 0789351637
• Ms. Celiwe Twala, Isson, Team Leader, 0652319569
• Mr. Recardo Maggot, Rain company, Team Leader, 0766595819
• Mr. Tumelo Rakosa, Webhelp MTN, Team Leader, 0810273716
• Mrs. Jyzel Rayner, TelkomofSA, Team Leader, 0718953655
• Mrs. Nomvuyo Mahlo, FNB, Team Leader, 0813777271
• Mrs. Dudu Tabane, Foschini, Manager, 0721591351