Portia Palesa Sithole
Human Resource Management And Administration
Vereeniging
Summary
Dynamic administrative professional with proven expertise at Sedibeng TVET College, excelling in data entry and fostering effective communication. enhancing client satisfaction and response times. Adept at maintaining confidentiality and streamlining processes, contributing to a positive work environment and efficient operations.
Overview
2019
2019
years of professional experience
2
2
Certifications
Work History
Administrative Assistant
Sedibeng TVET College
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
HR Intern
Sedibeng TVET College
02.2017 - 08.2018
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Streamlined recruitment processes for increased efficiency in talent acquisition efforts.
- Processed payroll accurately and timely, ensuring all employees were compensated fairly for their work contributions.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Answered phone and performed clerical duties to assist human resources department.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Developed strong written and verbal communication skills.
- Updated and maintained employee records to respond quickly to requests for information.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Education
High School Diploma - Higher Certificate: Economics And Management Scie
University of South Africa
Gauteng South Africa 07.2019
High School Diploma - Human Resources Management
Sedibeng TVET College
Gauteng South Africa04.2017
Skills
● Fast Learner
Certification
Human Resource Management
Timeline
Higher Certificate: Economics and Management Sciences
06-2021
Human Resource Management
10-2018
HR Intern
Sedibeng TVET College
02.2017 - 08.2018
Administrative Assistant
Sedibeng TVET College
High School Diploma - Higher Certificate: Economics And Management Scie
University of South Africa
High School Diploma - Human Resources Management
Sedibeng TVET College