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A dedicated and compassionate care/support worker with 3 years of experience in providing exceptional assistance to individuals with diverse needs. Skilled in fostering a safe and nurturing environment while promoting independence and wellbeing. Proficient in personal care tasks, medication administration, emotional support, and ensuring each client's physical and mental health is observed to give an appropriate support. Adapt at collaborating with families and healthcare teams to devise and implement effective care plans. Committed to making a positive impact on the lives of those in need through empathy, respect, and unwavering dedication.I've worked in various customer service roles throughout my career, from hospitality to healthcare. I've developed excellent communication and problem-solving skills, and I'm excited to bring these skills to a new role in a different industry. I've developed excellent communication and problem-solving skills, and I'm excited to bring these skills to a new role in a different industry. Dedicated student pursuing degree in management with passion for promoting diversity and inclusion within workplace. Strong understanding of diversity and inclusion theories and practices acquired through coursework and volunteer experience. Adept at working collaboratively in team settings to drive positive change. Collaborative Equality and Inclusion Manager with proven talent for creating and maintaining positive and inclusive cultures. Strong communicator with skill to build relationships with all levels of organisation and lead diversity and inclusion initiatives across multiple departments. Dynamic management professional with extensive experience in managing diversity and inclusion initiatives. Long history of leading cross-functional teams and creating measurable outcomes that drive change. Strategic [Job Title] with background in human resources and deep understanding of dynamics of diversity and inclusion in workplace environments. Proven to design and implement programs that drive engagement, retention and business success.

Experienced assistant manager with 3 years in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.
Multidisciplinary person with advanced competencies comprised of culinary creations, personnel supervision and event management. Recognized for team support . Adept at project planning and client engagement in development of creative and successful event presentations.
Versatile Server possessing outstanding bartending and waitstaff experience. Superb coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members.
Hospitable Catering Staff with solid background in food and bar service for weddings, social events and corporate functions. Executes food delivery and facility set-up for complex events .

  Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Thrives in busy environments.


Highly dependable and accountable, excelling in customer service and problem resolution. Proven ability to thrive under pressure while multitasking and maintaining a friendly demeanor. Respectful and courteous. T.A.B.C certified and CPR trained, committed to delivering exceptional guest experiences and fostering teamwork. Effective communication and bilingual skills.

Adaptable professional with extensive experience thriving in fast-paced environments, where I managed all department roles over the past year—from bar operations, kitchen prep, customer service, and inventory control—for the past 6+ years, with a team and single-handedly this last year. Renowned for effective communication and active listening skills that build rapport with guests, de-escalate conflicts, and turn challenges into positive outcomes, I consistently ensured seamless, high-quality service during peak hours while maintaining strict compliance with health, safety, and sanitation standards. My proactive approach, honed through multitasking under pressure, resolving complaints diplomatically, and innovating seasonal menus, has driven measurable improvements, like boosting department service scores by 80 points in a single quarter.

Portia Nomusa

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Assistant in Reception and Food and Beverage Department

Inservice Training

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Introduction to Receptionist - undefined

Hospitality Management - undefined

Certificate - undefined

Certificate - undefined

Matric - undefined

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Assistant in Reception and Food and Beverage Department

Inservice Training

Introduction to Receptionist - undefined

Hospitality Management - undefined

Certificate - undefined

Certificate - undefined

Matric - undefined

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