PORTIA MATHEBULA
Kriel,MP
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Hi
Efficient Laundry and Dry-Cleaning worker with 5 years of experience operating diverse brands of laundry machines in busy work settings. Willingness to fill in where necessary at moment's notice. Expert in best practices for using chemicals and cleaning products.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Laundry Manager
HEB 111
02.2023 - Current
- Increased employee performance through effective supervision and training.
- Completed schedules, shift reports, and other business documentation.
- Managed laundry sorting, washing, drying, and ironing.
- Evaluated employee performance and developed improvement plans.
- Communicated repair needs to maintenance staff.
- Assisted with unloading and loading customer laundry items.
- Helped customers with choosing appropriate cleaning cycles and techniques.
- Supported accurate records by recording laundry and dry-cleaning processes and transactions.
Senior Operations Administrator
HEB 111
04.2017 - 12.2022
- Monitored company policies and developed new operational procedures, increasing efficiency [Number]%.
- Coordinated, planned and oversaw operational, strategic and administrative programs and projects.
- Evaluated, monitored and modified outdated policies, plans and procedures to improve operational effectiveness.
- Resolved payroll discrepancies by collecting and analyzing information.
- Performed bookkeeping duties by preparing checks for payables, reconciling bank accounts and updating accounts receivables.
- Analyzed and monitored financial documents and spreadsheets to reduce organizational costs.
- Planned and organized employee appreciation and holiday events to encourage and promote employee morale.
- Delivered ongoing leadership to staff and faculty conducting professional consultations.
- Monitored daily operations to maintain compliance with organizational policies, regulations and laws.
- Created and processed purchase orders for office inventory and supplies.
- Drafted, developed, established and implemented short and long-term organizational goals.
- Prepared expense reports to manage and track expenses and invoices.
- Developed and executed from scratch new operating practices, policies and procedures.
Supervisor
Evergreen Lodge
03.2013 - 12.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created and managed project plans, timelines and budgets.
- Generated reports detailing findings and recommendations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed schedules, shift reports, and other business documentation.
- Placed orders for housekeeping supplies and guest toiletries.
- Managed laundry sorting, washing, drying, and ironing.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
Education
Certificate - Janitorial
Alison
01-2021
Certificate - Business Administration And Management
Nicore Training
Mpumalanga01-2016
Certificate - Occupational Health And Safety
NOSA
Mpumalanga01-2013
Skills
- Budgeting and cost control
- Scheduling coordination
- Waste reduction
- Health and safety compliance
- Task assignment
- Cleaning practices
- Department coordination
- Ordering cleaning supplies
- Staff evaluations
- Housekeeping
- Invoice processing
- Cleaning bathrooms
- Team performance management
- Staff motivation
Accomplishments
- Supervised team of 32 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Advanced (C1)
zulu
Bilingual or Proficient (C2)
Timeline
Laundry Manager
HEB 111
02.2023 - Current
Senior Operations Administrator
HEB 111
04.2017 - 12.2022
Supervisor
Evergreen Lodge
03.2013 - 12.2016
Certificate - Janitorial
Alison
Certificate - Business Administration And Management
Nicore Training
Certificate - Occupational Health And Safety
NOSA
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