Portia Malatji

Visionary Leader: Proven ability to develop and implement strategic plans that align with business goals and drive sustainable growth started PM Skills house from 0 to R19.5 Million per annum, created 12 full time employment and 20 contract jobs.

• Consistently demonstrated leading-edge management and innovative techniques.
  - Drove successful Financial Education projects, trained over 300 000 SA Citizens over the past 8 years and CSI initiatives such back to shool shoe drive where over 100 students benefitted from t initiative championed dignity project where over 300 schoolgirls benefit on a yearly basis.
• Trained over 250 teachers in the last years as part of train the trainer initiative.
• Delivered over 500 000 sandwiches to feed job seekers and homeless people in the Germiston area in the last five years.
• Financial Acumen: Extensive experience in financial planning, budgeting, and analysis, ensuring profitable and efficient business operations ensuring that all projects are delivered on schedule and within budget
• Talent Development: Strong background in recruiting, training & development, mentoring, and retaining top talent, fostering a collaborative and high-performance work culture and skills transfers with succession planning in place including on going employee skills development.
• Responsible for developing and implementing the business strategy, also involving goal setting and creating roadmap for the organization growth and success
• Identifying new business opportunities for growth and expansion to new markers to drive revenue and market share
• Responsible for the decision making such as business development, major investments for the business, partnership and resource allocation
• Overseeing the financial health of the business including managing budgets and ensuring that projects are delivered on time and on budget
• Implementing cost cutting measures where necessary
• Risk management also is part of the role ongoing risk assessment and developing contingency plans, and ensuring compliance regulation and industry standards
• Develop and implement operational policies and a strategic plans for the business
• Allocate budget for CSI projects and ensuring that implementation and delivery is done on time.
• Act as the primary spokesperson for the companies and continuously engage with stakeholders
• Develop the company’s culture and overall company vision
• Help with identifying talent recruiting new staff members when necessary especially for management positions to ensure alignment with companies objectives
• Create an environment that promotes great performance and positive morale for the staff and encourage to lead in their respective roles
• Oversee the company’s fiscal activity, including budgeting, reporting, and auditing
• Work with senior stakeholders, chief financial officer, chief information officer, and other executives
• Assure all legal and regulatory documents are filed and monitor compliance with laws and regulations to ensure compliance
• Work with the executive board to determine values and mission, and plan for short and long-term goals and ensure that all goals are reached within the allocated timeframe
• Identify and address problems and opportunities for the company
• Build alliances and partnerships with other organizations and suppliers.
• Developed key operational initiatives to drive and maintain substantial business growth
• Built productive relationships with industry partners and competitors to support strategic business objectives
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts
• Drove profitability with thorough financial analysis and strategic decisionmaking
• Developed key operational initiatives to drive and maintain substantial business growth.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Drove profitability with thorough financial analysis and strategic decisionmaking.
• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
• Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
• Maintained P&L and shouldered corporate fiscal responsibility.
• Formulated and executed strategic initiatives to improve product offerings.
• Devised and presented business plans and forecasts to board of directors.

• In this role, I was responsible for transferring of knowledge, managing training, change management to end to end processes and coaching of field agents and community stakeholders
• Training field agents, site coordinators, site data captures, team leaders on Eskom Switch OVA! Campaign moving to prepaid electricity prepaid meters, split metering upgrade campaign in all SOWETO & Ekurhuleni townships
• Educating and designing training material communities of energy saving and inclining block traffic, free basic electricity and Electricity Safety tips and Budgeting electricity
• Developing assessment tools and data collection tools for agent
• Coaching agents and to maximize performance to ensure that agents are reaching allocated targets daily
• Engaging with community councilors and all relevant stakeholders in terms of project rollout
• Planning and reporting to Management on team performance
• Skills development facilitation
• Capacity building of field workers
• Setting clear achievable target
• Conflict resolution, facilitating dialogue and promoting of team work among agents
• Training teams on Information gathering and data capturing processes
• Household visits and client engagement educating customers in a professional manner
• Stakeholder engagement and management
• Learning and development field teams by on-the-job training
• Training Stakeholders on training including Community Liaison Officers on project
• Records management for training department and training teams how to keep records and customer information for easy access adhering to protection of personal information
• Playing critical role supporting growth and development of all stakeholders.
• Monitored and reported trainee progress, introducing new learning tools to address individual needs.
• Analyzed team performance and identified opportunities for additional training.
• Monitored participant workflow and behaviors throughout training process.
• Tracked attendance and evaluated progress for assigned trainees.
• Monitored and reported trainee progress, introducing new learning tools to address individual needs
• Analyzed team performance and identified opportunities for additional training
• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement
• Monitored participant workflow and behaviors throughout training process
• Tracked attendance and evaluated progress for assigned trainees

• In this role, I was responsible for overall trainer performance by activations to ensure target reached.
• Facilitates soft skills in worksite and community projects
• Assist trainers in learner recruitment strategy, helping trainers to self-sustain themselves through accreditation and on going skills development.
• I reported to all levels of stakeholders, weekly from management to clients on a weekly basis, monthly reporting, daily responding to client queries
• Managing records management from filing to auditing of records and archiving ensuring that personal information is protected at all times.
• Conducting data verification by calling learners and gathering information on satisfaction on delivered program and to also identify gaps.
• Ongoing monitoring and evaluating training programme and improving quality according to client requirements
• I also managed day-to-day project tasks, schedules, community pipelines, and scopes of work, identifies all risks and mitigations
• I also design materials design and tracking for these projects and design assessments tools
• I also assisted with building “Quality Management System”
• Manages community venues bookings, training as well as handling daily training query resolutions.

• I was responsible for Training portfolio management at Development Bank of Southern Africa
• Needs analysis, design, development, implementation, and evaluation
• Training portfolio management, I was involved in vendor liaison and managed end-to-end business unit processes
• Up skilling staff on related Skills regulations and Acts I was responsible for co-ordination of training projects and Employment Committee, from initiation to handover, as well as learning and compliance
• Aligning individual development plans with business strategy and ensuring that all training objectives are met before financial year end.