Portia Makaoba
Used Sales Manager
Johannesburg,GP
Summary
Dynamic Sales Manager with over 8 years of experience in sales operations, team leadership, and customer relationship management within the industrial sector. Proven track record of driving revenue growth, enhancing operational efficiency, and elevating customer satisfaction. Expertise in stakeholder management, sales performance optimization, and data-driven decision-making has resulted in significant contributions recognized by the CAT Gold Excellence Awards (2022–2024). Holds a Postgraduate Diploma in Business Management, complemented by strong financial and analytical skills.
Overview
11
11
years of professional experience
Work History
Used Sales Manager
Barloworld Equipment
09.2025 - Current
- Manage sales operations and coordination activities to drive success in meeting business targets.
- enhance performance via strong team leadership, workflow management, and accountability
- Establish and uphold strong connections with customers and stakeholders to enhance business growth
- direct sales workflows involving invoicing, reporting, and operational planning
- coordinate machine readiness and preparation for sale, guaranteeing quality and delivery standards
- enhance business planning and budgeting processes through reporting and performance monitoring
- Maximized operational efficiency and team productivity via improved coordination methods.
- Streamlined connection between sales operations and customer expectations
Acting Sales Manager
Barloworld Equipment
05.2025 - 08.2025
- Managed end-to-end sales operations, ensuring continuity in leadership and service delivery
- Supervised team performance and supported execution of business objectives
- Strengthened stakeholder engagement and improved internal coordination
Sales Coordinator Supervisor
Barloworld Equipment
09.2020 - 08.2025
- Led sales coordination team, ensuring efficient execution of sales processes
- Managed invoicing, reporting, and administrative operations supporting revenue generation
- Partnered with sales teams to improve turnaround times and customer responsiveness
- Maintained strong cross-functional relationships to ensure seamless operations
- Prepared monthly management reports and tracked sales performance
- Contributed to CAT Gold Excellence Awards (2022–2024)
- Improved reporting accuracy and operational visibility for decision-making
Used Sales Coordinator
Barloworld Equipment
11.2018 - 09.2020
- Coordinated sales transactions and ensured efficient deal processing
- Managed NATIS documentation and ownership transfers
- Liaised with logistics teams to ensure timely delivery of equipment
- Maintained accurate sales records and documentation
Service Administrator
Barloworld Equipment
02.2015 - 11.2018
- Managed job creation, invoicing, and service tracking using CRM and SAP
- Supported service operations in achieving financial and operational targets
- Resolved customer queries and improved service delivery
Education
Postgraduate Diploma - Business Management
MANCOSA
05-2026
Bachelor of Commerce - Marketing Management
MANCOSA
01-2023
Certificate - Marketing & Customer Centricity
University of Johannesburg
01-2017
Skills
Skilled in utilizing Microsoft Office applications
Experience with SAP systems
Experience with CRM platforms
Sales tracking
Sales operation
Relationship building
Performance management
Pipeline management
Verbal and written communication
Sales forecasting
Key account management
Accomplishments
- Contributed to achieving CAT Gold Excellence Awards (2022–2024) through improved operational efficiency and team performance
- Promoted to Sales Manager following successful leadership as Acting Sales Manager (2025)
- Improved sales coordination and internal processes, enhancing turnaround times and customer responsiveness
- Streamlined invoicing and reporting processes to support operational efficiency and decision-making
CORE COMPETENCIES
- Sales & Commercial Leadership
- Sales Operations Management
- Customer Relationship Management
- Business Planning & Execution
- Stakeholder Engagement
- Team Leadership & Development
- Operational Efficiency
- Financial & Business Acumen
- Reporting & Data Analysis
- Process Improvement
Timeline
Used Sales Manager
Barloworld Equipment
09.2025 - Current
Acting Sales Manager
Barloworld Equipment
05.2025 - 08.2025
Sales Coordinator Supervisor
Barloworld Equipment
09.2020 - 08.2025
Used Sales Coordinator
Barloworld Equipment
11.2018 - 09.2020
Service Administrator
Barloworld Equipment
02.2015 - 11.2018
Bachelor of Commerce - Marketing Management
MANCOSA
Certificate - Marketing & Customer Centricity
University of Johannesburg
Postgraduate Diploma - Business Management
MANCOSA