Portia Gabaza
Chivhu
Summary
Confident and dedicated professional with extensive experience in customer service, account management, and inventory control. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Strong multitasking and time management capabilities contribute to operational efficiency. Committed to creating positive and memorable experiences for all customers.
Overview
11
11
years of professional experience
Work History
Cashier//Assistant Manager
Eat n Lick
10.2022 - 04.2024
- Supervised daily operations and ensured compliance with company policies.
- Trained new employees on customer service and cash handling procedures.
Merchandiser
Cairns
Chivhu
01.2020 - 10.2022
- Managed product displays to attract customers and enhance visual appeal.
- Executed seasonal updates to displays in alignment with marketing initiatives.
Cashier (Pizza INN -Bakers INN-CHICKEN INN CHIVHU) (Trained Manager)
SIMBISA BRANDS ZIMBABWE
08.2014 - 09.2019
- Operated POS cash register, processing over 92 transactions daily while ensuring accuracy in cash drawers.
- Resolved customer complaints and provided detailed product information to enhance satisfaction.
- Calculated total payments received, reconciling with total sales to maintain financial integrity.
- Compiled and maintained non-monetary reports and records for operational transparency.
- Established a reputation for prompt and efficient service through consistent accuracy.
- Demonstrated expertise in business administration, record keeping, policies, procedures, and scheduling to support operations.
- Opened and closed registers, training new cashiers and monitoring cash limits to uphold quality service.
Marketing Representative
REGAL INSURANCE ZIMBABWE
01.2013 - 07.2014
Education
Secondary School -
LIBENBERG HIGH SCHOOL
ChivhuSkills
- Communication and teamwork
- Deadline management
- Creative problem-solving
- Language proficiency
- Cash handling and register systems
- Employee training and development
- Sales reporting
- Operational compliance
Languages
Date of birth: 1993-12-22, Languages: English, Nationality: Zimbabwean
References
- Andrew, Nyandoro, Operations Manager, +263774671991, SIMBISA BRANDS
- Richard, Chamboko, Operations Manager, +263772282070, SIMBISA BRANDS
- Gilbert Nembere, Area Supervisor, +263786262900, CAIRNS FOOD
- Naison Hove, Complex Manager, +263773369984, EAT N LICK
- Innocent Chitsiku,Head of Operations,+263773015814, EAT N LICK
Timeline
Cashier//Assistant Manager
Eat n Lick
10.2022 - 04.2024
Merchandiser
Cairns
01.2020 - 10.2022
Cashier (Pizza INN -Bakers INN-CHICKEN INN CHIVHU) (Trained Manager)
SIMBISA BRANDS ZIMBABWE
08.2014 - 09.2019
Marketing Representative
REGAL INSURANCE ZIMBABWE
01.2013 - 07.2014
Secondary School -
LIBENBERG HIGH SCHOOL
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