Summary
Overview
Work History
Education
Skills
Timeline
Waitress
Porti mavityo

Porti mavityo

Summary

Dynamic and dedicated professional with extensive experience in high-pressure environments, including Woolworths Cafe. Expert in pastry preparation and food presentation, consistently enhancing customer satisfaction through exceptional service and adaptability. Proven ability to manage multiple tasks while maintaining sanitation practices, contributing to a positive dining experience.

Overview

2009
2009
years of professional experience

Work History

Pastry Helper

Woolworths Cafe Capegate
  • Adapted quickly to changing situations, effectively managing multiple tables and guest needs simultaneously.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Baqueting Waitresses

Cticc
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Waitress

Raddisson Hotel
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Adapted quickly to changing situations, effectively managing multiple tables and guest needs simultaneously.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Assisted in food preparation and presentation, adhering to restaurant standards for quality.
  • Maintained cleanliness and organization of dining area, ensuring a pleasant environment for guests.
  • Collaborated with kitchen staff to ensure timely delivery of orders during peak hours.
  • Processed transactions accurately using point-of-sale system, handling cash and credit card payments efficiently.
  • Learned menu items thoroughly to provide accurate descriptions and recommendations to guests.
  • Participated in training sessions to enhance knowledge of restaurant policies and procedures for improved service delivery.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Laundry and Dry Cleaning Assistant

International Film Industry

I’ve worked Defferent hotels as Baqueting waitress 4 star ⭐ hotels

Like Lord Charles hotel

Raddison hotel 🏨

President hotels 🏨

And Woolworths cafes as Pastry till operator /waitress

International film industry

Laundry,stylist assistant for 12 years

  • Provided exceptional customer service by promptly taking orders and addressing customer inquiries.
  • Maintained cleanliness and organization of dining area, ensuring a pleasant environment for guests.
  • Assisted in food preparation and presentation, adhering to restaurant standards for quality.
  • Collaborated with kitchen staff to ensure timely delivery of orders during peak hours.
  • Processed transactions accurately using point-of-sale system, handling cash and credit card payments efficiently.
  • Learned menu items thoroughly to provide accurate descriptions and recommendations to guests.
  • Participated in training sessions to enhance knowledge of restaurant policies and procedures for improved service delivery.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Waitress

HBR Capetown
01.2002 - 06.2008

I’ve worked Defferent hotels as Baqueting waitress 4 star ⭐ hotels

Like Lord Charles hotel

Raddison hotel 🏨

President hotels 🏨

And Woolworths cafes as Pastry till operator /waitress

International film industry

Laundry,stylist assistant for 12 years

  • Provided exceptional customer service by promptly taking orders and addressing customer inquiries.
  • Maintained cleanliness and organization of dining area, ensuring a pleasant environment for guests.
  • Assisted in food preparation and presentation, adhering to restaurant standards for quality.
  • Collaborated with kitchen staff to ensure timely delivery of orders during peak hours.
  • Processed transactions accurately using point-of-sale system, handling cash and credit card payments efficiently.
  • Learned menu items thoroughly to provide accurate descriptions and recommendations to guests.
  • Participated in training sessions to enhance knowledge of restaurant policies and procedures for improved service delivery.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Education

Certificate - IELTS Certificate Bad 5

Ukv1
Capetown
09.2023

Entrepreneurship And Business Management - Business Administration And Management

Mappsetta
Capetown
01.2009

NSC Certificate - Business Studiy

Northlink College Belleville
Capetown
12.2007

Skills

  • Dough handling
  • Sanitation practices
  • Food presentation
  • Pastry preparation
  • Pastry decoration
  • Menu planning
  • Temperature monitoring

Timeline

Waitress

HBR Capetown
01.2002 - 06.2008

Pastry Helper

Woolworths Cafe Capegate

Baqueting Waitresses

Cticc

Waitress

Raddisson Hotel

Laundry and Dry Cleaning Assistant

International Film Industry

Certificate - IELTS Certificate Bad 5

Ukv1

Entrepreneurship And Business Management - Business Administration And Management

Mappsetta

NSC Certificate - Business Studiy

Northlink College Belleville
Porti mavityo