Pontsho Thato Seloe
Student
Mabopane
Summary
Professional Expertise:
Communication Skills..
Strong communication skills, both verbal and written.
Proven problem-solving skills and attention to detail.
Exceptional interpersonal and relationship abilities.
Proficient in basic calculations
Clear understanding of personal aspirations with a strong ambition to learn.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Mr Paul Mashiloane
Soshanguve
05.2021 - 06.2022
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Education
NQF Level 1 -
Pelotona Secondary School
Mabopane Skills
Familiar with retail/ consumer service environment Keen attention to details Excel when working under pressure Deadline driven and able to prioritize tasks Possess excellent customer service acumen Phenomenal administrative ability (technology savvy) Excel when working collaboratively and independently
undefinedTimeline
Customer Service Representative
Mr Paul Mashiloane
05.2021 - 06.2022
NQF Level 1 -
Pelotona Secondary School
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