Reading Books
Pontsho Corlette Maake
Senior Facilities Administrator
Sandton , South Africa
Summary
Dedicated Facilities professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. With over 9 years of experience in Facilities and Front Office work environment . Excellent reputation for resolving problems and improving work satisfaction.
Overview
14
14
years of professional experience
11
11
years of post-secondary education
5
5
Languages
Work History
Senior Facilities Administrator
Avon Justine
Sandton
03.2015 - Current
- Oversee building maintenance and liaise with contractors and vendors
- Prepare and consolidate MS PowerPoint, MS Excel, Word documents presentations, correspondence, proposals and ad-hoc reports
- Daily building inspection , ensuring that , lifts, air cons, boom gates, generator, biometric system , and canteen equipment are fully functional and serviced regularly according to the SLA agreement
- Control and coordinate office inventory budget by restocking supplies ( Stationery / Consumables etc)
- Coordinate weekly meetings with the maintenance team, cleaners supervisor and the mail room clerk
- Purchase all hygiene and cleaning products on a monthly basis
- Booking company vehicles in for service and ensure renewal of company vehicle disks , traffic fines payment etc
- Allocate seating arrangement for new starters and space planning according to the Facilities Managers arrangement
- OHS participation, support and administration.
- Drive operational improvements which results in savings and improved profit margins.
- Onboard temps onto systems and renew access as and when required
- Raise purchase orders and process invoices and payments for approval on SAP Ariba & Concur.
- Ensure expense reconciliations are up to date.
- Ensure that all product withdrawals for Facilities do not exceed budget ,and that all due diligence and compliance approvals are in place.
- Obtain quotations for the business, ensuring these are market related and comparable to past use.
- Conduct auction of any assets to be disposed of within the business.
Receptionist
Avon Justine
Sandton
01.2013 - 02.2015
- I am an astute business professional with 13 years of experience, firstly as a, and further growing in my career as an Administrator who is multi- skilled, flexible, and able to operate effectively as part of a team or independently
- I have an excellent level of both written and verbal communication skills, and a strong
- Microsoft proficiency
- Time and experience have afforded me a privilege to lead within our department , reporting directly to the global facilities manager
- I have a
- Diploma in Travel and Tourism from Rosebank College and have just completed a
- Diploma in Business Management from Boston City Campus
- My capabilities in the workplace range from front desk services, office assistant , project management , coordinating projects such as office move , beauty center closures and conducting asset disposal
- Financial Administration – Facilities Department Monitor and ensure implementation of company policies related to expense management, and general financial administrative functions
- Raise purchase orders and process invoices and payments for approval on SAP Ariba & Concur
- Liaise with finance manager for car maintenance, travel, BPO’s, loading of vendors onto new system
- Ensure expense reconciliations are up to date
- Close all open purchase orders to ensure that there are no accruals
- Ensure that all product withdrawals for Facilities do not exceed budget ,and that all due diligence and compliance approvals are in place
- Assist the finance supervisor in the development and alterations of Service Level Agreements
- Obtain quotations for the business, ensuring these are market related and comparable to past use
- Conduct auction of any assets to be disposed of within the business., Answer and address incoming phone calls in a timely and polite manner
- Screen and transfer calls to switchboard or correct extension
- Ensure compliance with Company safety regulations are adhered to
- Keeping front desk tidy and presentable with all necessary material(pens, forms, paper etc.)
- Maintain visitor register on the Envoy App
- Offer refreshments to visitors when appropriate
- Request FMR for all products and brochures needed for visitors ,walk-in queries.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Screened visitors and issued badges to maintain safety and security.
Receptionist
Liquid Capital
Edenvale
03.2011 - 01.2013
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Screened visitors and issued badges to maintain safety and security.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
Front Office Clerk
Department of Home Affairs
Tzaneen
01.2009 - 01.2010
- Serve as a direct point of contact for clients and render excellent customer service
- Assist clients with completing application forms
- Process all department applications on the system ,before sending files for storage at Head Office
- BVR System Prepare daily, weekly and monthly stats for the ,Tzaneen Branch Send and Receive Id’s & Passports
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Responded to inquiries from callers seeking information.
Switchboard Operator
Cross Colours Consultancy
Sandton
01.2008 - 01.2009
- Receiving visitors Direct calls Screen calls & take accurate messages Offer guests beverages during meetings Assist driver with his daily schedule management Retrieve work from disk tracker system Manage library of all creative books on archive Order and distribute office stationary
Education
Diploma - Business Business Management
Boston City Campus
Pretoria , South Africa 06.2019 - 06.2022
Diploma - Travel And Tourism
Rosebank College
Johannesburg , South Africa 02.2003 - 11.2005
High School Diploma -
Frans Du Toit High School
Phalaborwa , South Africa 01.1998 - 11.2002
Skills
SAP(ARIBA)undefined
Accomplishments
- Collaborated with team in the development of Office Move Project.
- Winner of the Avon Justine on the Spot award 2015 & 2017
- Winner of the Avon Justine Leadership in Action award 2019
Interests
Music ( Choir Conductor)
Community development programmes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Diploma - Business Business Management
Boston City Campus
06.2019 - 06.2022
Senior Facilities Administrator
Avon Justine
03.2015 - Current
Receptionist
Avon Justine
01.2013 - 02.2015
Receptionist
Liquid Capital
03.2011 - 01.2013
Front Office Clerk
Department of Home Affairs
01.2009 - 01.2010
Switchboard Operator
Cross Colours Consultancy
01.2008 - 01.2009
Diploma - Travel And Tourism
Rosebank College
02.2003 - 11.2005
High School Diploma -
Frans Du Toit High School
01.1998 - 11.2002
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