Pontsho Lebaka
Scrum Master and Project Manager
Johannesburg,Gauteng
Summary
Scrum Master and Project Manager with over 6 years of experience guiding Agile teams to successful project delivery in fast-paced environments. Skilled in facilitating Scrum ceremonies, driving continuous improvement, and enhancing team collaboration to achieve high-quality results. Proven ability to manage stakeholder expectations, resolve impediments, and adapt processes to meet evolving project needs. Eager to bring my expertise in Agile methodologies to a forward-thinking organization and contribute to its continued success.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Scrum Master & Project Manager
Vodacom SA
09.2019 - Current
- Coached and mentored team members to enhance project delivery, leading to improved team collaboration and a 10% increase in delivery efficiency
- Led project execution, ensuring adherence to budget, schedule, and scope
- Successfully delivered projects on time and within budget by effectively managing resources and stakeholder expectations
- Negotiated project scope with vendors to maximize work within budget constraints, resulting in a 10% increase in project deliverables and value
- Organized and facilitated Scrum ceremonies, including daily stand-ups, sprint planning, grooming, sprint reviews, demos, and retrospectives
- Streamlined team processes and improved productivity by implementing Agile best practices
- Achieved an 80% reduction in security risk through system migration and geographical resilience
- Drove security by design principles, engaging with cybersecurity officers to ensure compliance with security standards for architecture changes
- Managed stakeholder communications and expectations, providing regular updates on project progress, risks, and issues to ensure alignment with business objectives and secure stakeholder buy-in
- Utilized Agile tools such as JIRA and Confluence for backlog management, sprint tracking, and team collaboration
- Implemented CI/CD practices to streamline development and deployment processes
Vodacom Discover Graduate
Vodacom SA
02.2017 - 12.2018
- Rotated between teams within the department, gaining valuable insights into team dynamics and contributing to a more cohesive work environment
- Conducted comprehensive manual testing of 100% of Siebel CRM smart scripts, documented evidence, and communicated defects to the development team, ensuring high-quality deliverables
- Maintained and managed a list of the top 10 issues affecting customer experience, driving 70% of these issues to resolution each month, significantly enhancing user satisfaction
- Successfully delivered 95% of Xamarin Android development features on time, demonstrating strong project management and technical skills
- Organized and prioritized tasks effectively, ensuring timely and efficient completion of assignments while balancing multiple responsibilities
- Achieved a 100% pass rate on unit tests for all development features, ensuring robust and reliable code
Student Assistant
University of Johannesburg
02.2016 - 10.2016
- Assisted in the preparation and delivery of course materials for Informatics, including lectures, assignments, and exams, ensuring clarity and accessibility for students
- Provided support to students through one-on-one tutoring and group sessions, helping them understand complex concepts and resolve technical issues, which contributed to a 20% improvement in student performance
- Diagnosed and resolved technical issues related to course software and hardware, ensuring a smooth and uninterrupted learning experience for students and faculty
- Assisted in grading assignments and exams, providing detailed and constructive feedback to students to enhance their learning outcomes and understanding of the material
- Organized and maintained course resources, including lecture notes, lab exercises, and online materials, facilitating efficient access and usability for students
Education
BSc - Computer Science and Informatics
University of Johannesburg
02.2013 - 12.2016
BSc Hons - Computer Science
University of Johannesburg
02.2018 - 12.2019
Skills
Jira
undefinedCertification
Salesforce App Builder, Kryterion, 01/01/23, 01/01/25
Personal Development
- Scrum Foundation: Scrum Basics, 01/01/24, Present
- Scrum Foundation: Scrum Certification & the Scrum Guide, 03/01/24, Present
- Introduction To UI/UX, 05/01/24, Present
- Scrum Foundation: Scrum in Action, 06/01/24, Present
- Navigating AI Ethical Challenges and Risks, 06/01/24, Present
- Generative AI and Its Impact to Everyday Business, 06/01/24, Present
Honours
Vodacom Hackathon 2018 3rd Place, 07/01/18
Timeline
Scrum Master & Project Manager
Vodacom SA
09.2019 - Current
BSc Hons - Computer Science
University of Johannesburg
02.2018 - 12.2019
Vodacom Discover Graduate
Vodacom SA
02.2017 - 12.2018
Student Assistant
University of Johannesburg
02.2016 - 10.2016
BSc - Computer Science and Informatics
University of Johannesburg
02.2013 - 12.2016
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