Summary
Overview
Work History
Education
Skills
Timeline
Generic

Polinah Mmathume Mapoti

Receiving Clerk
Stand 818 Newstands Motetema

Summary

Proven track record in enhancing operational efficiency and exceeding sales targets at Bathu PTY LTD, showcasing strong computer literacy and exceptional communication skills. Expert in leveraging marketing and organizational talents to drive program success, while maintaining confidentiality and fostering meaningful community connections. Demonstrated ability to improve service delivery and client satisfaction through innovative strategies and effective team collaboration.

Overview

15
15
years of professional experience

Work History

Receiving Clerk

Department of Home Affairs
01.2024 - Current
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
  • Streamlined the receiving process for improved efficiency and time management in the workplace.
  • Prevented loss or theft of valuable items through vigilant monitoring of security protocols during receiving tasks consistently.

Sales Associate

Bathu PTY LTD
04.2021 - 12.2023
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Learner Support Agent

Department of Education
06.2020 - 11.2020

. Offer psychosocial support to learners accompanying and referring the learners to the different stakeholders such as Home Affairs.

. Keep an update record of vulnerable learners.

. Attending and participating in various meetings

. Screening of learners

. Providing basic counselling to learners who are experiencing or have been exposed to trauma.

. Facilitating educational talks

Social Auxiliary Worker

Department of Social Development
01.2015 - 01.2017
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.

Learner Assistant Probation Officer

Department of Social Development
10.2009 - 10.2010

  • monitoring and supervision of children serving sentences of community service,
  • running crime prevention and awareness programmes at schools and within the communities,
  • tracing family members,
  • visiting homes to establish the family circumstances and to gather information required by the probation officers for presentence reports.

Education

Bachelor Of Information Sciences - College of Humanities

University Of South Africa
Sunnyside

Higher Certificate In Records And Archives Management. - College of Humanities

University of South Africa
Sunnyside
03.2021

FET CERTIFICATE :Social Auxiliary Work -

Candiz Training Academy
Pretoria
04.2012

Short Course On Project Management For Public Officials -

University of Pretoria
Pretoria
12.2009

National N3 Certificate - Electrical Engineering

Sekhukhune TVET College
Motetema Location
2009

Grade 12 -

Ramohlokolo Senior Secondary School
Motetema
2005

Skills

Computer literate

Timeline

Receiving Clerk

Department of Home Affairs
01.2024 - Current

Sales Associate

Bathu PTY LTD
04.2021 - 12.2023

Learner Support Agent

Department of Education
06.2020 - 11.2020

Social Auxiliary Worker

Department of Social Development
01.2015 - 01.2017

Learner Assistant Probation Officer

Department of Social Development
10.2009 - 10.2010

Bachelor Of Information Sciences - College of Humanities

University Of South Africa

Higher Certificate In Records And Archives Management. - College of Humanities

University of South Africa

FET CERTIFICATE :Social Auxiliary Work -

Candiz Training Academy

Short Course On Project Management For Public Officials -

University of Pretoria

National N3 Certificate - Electrical Engineering

Sekhukhune TVET College

Grade 12 -

Ramohlokolo Senior Secondary School
Polinah Mmathume MapotiReceiving Clerk