Pinky Balungile Mdima
Administrative Officer
Durban,KwaZulu- Natal
Summary
Organized office professional with top-notch administrative skills and solid background in Education industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations. Highly efficient Administrative Officer well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Professional and knowledgeable clerk offering experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Language
Work History
Project Coordinator
Superswift Holdings
05.2022 - 04.2024
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Administration Clerk
Mariannpark Primary School
02.2018 - 02.2020
- Prepared files, collected and analyzed data to be entered into database
- Typed 62wpm with 95% accuracy
- Created, printed, and exported invoices to PDF and Excel files with precision and independence
- Dealing with School Administration and Management System (SASAMS)
- Managing budgets and ensuring financial systems are followed
- Contributing to policy and planning
- Demonstrated exceptional client service skills through relationship building
- Provided administrative assistant support for department along with general administrative duties.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
Cluster Coordinator
Department of Sport & Recreation
07.2017 - 01.2018
- Programme co-ordinator
- Compiling reports concerning activities taking place and meetings held
- Assist in community physical activities and sports taking place.
- Identified opportunities for process improvement, leading to enhanced productivity within the cluster.
- Assisted in development of strategic plans, ensuring alignment with organizational goals and objectives.
- Established clear performance metrics for cluster projects, enabling accurate tracking of progress towards goals.
- Enhanced overall performance by monitoring and evaluating the progress of various cluster projects.
Intern
Department of Education
01.2015 - 01.2016
- Co-Ordinate workshops
- Attend to office enquiries
- Assist in compiling reports
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Typing, photocopying, printing and faxing
- Compiling circulars, Agendas and typing of minutes from meetings.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sport officer Assistance
EthekwiniMunicipality (Durban)
1 2012 - 07.2012
- Organizing sport equipment
- Compiling reports concerning programs taking place and meetings held
- Assist in office enquiries.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Improved department efficiency by streamlining and implementing policies and processes.
Education
Course in Inclusive Education - Education
05.2021 - 06.2021
BTECH in Sport & Exercise Technology - Sport And Fitness Management
05.2015 - 06.2015
National Diploma in Sport & Exercise Technology obtained with Merit - Sport And Fitness Management
04.2014 - 06.2014
High School Diploma -
12.2010 - 01.2011
- Highest Grade Passed: 12 Matric
- Subjects: English (1st Additional Language), IsiZulu (Home Language), Economics, Business studies, Accounting, Life orientation, Mathematics
- Elected Prefect of a Grade
Skills
Computer skills (Microsoft Office)
Problem-solving abilities
Organizational Skills
Reliability
Task Prioritization
Teamwork and Collaboration
Attention to Detail
Excellent Communication
Analytical Thinking
Decision-Making
Innovation and Creativity
Work Coordination
Self-motivated, quick learner who can easily adjust to changes and new developed situations
Ability to work in harmony with co-workers
Problem-solving skills
Interpersonal skills
Organisational skills
Leadership Skills
Short Related Courses
- Global Emergency Technology cc, First Aid level 1, 05/2014, 012 5460 750/ fax: 021 5467 934
- University of Pretoria, Basic Sports Massage, 09/2014, 082 7141 984 (Esti van Wyk)
Alternative Number
079 294 3272
Personal Information
- ID Number: 930719 0260 083
- Date of Birth: 07/19/93
- Gender: Female
- Nationality: South African
- Driving License: Code 8 (B)
- Marital Status: Single
Health
Excellent
Criminal Record
None
References
- Mr L.E.M Nkosi, School Principal, 076 645 7333
- Mr S. Mhlongo, Supervisor (Principal officer- DSR Ilembe), 083 951 5358
- Ms Zethu Makhoba, Supervisor (DCES: Co-curricular services), 073 262 0630, zethumakhoba@kzndoe.gov.za
- Mr S.C Mugandani, Coordinator& Lecture at University Of Zululand, 072 681 9044, mugandani@unizulu.ac.za
- Mr Sfiso Mkhize, Supervisor/Project Manger, 073 402 8044, superswiftholdings@gmail.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Coordinator - Superswift Holdings
05.2022 - 04.2024
Unisa - Course in Inclusive Education, Education
05.2021 - 06.2021
Administration Clerk - Mariannpark Primary School
02.2018 - 02.2020
Cluster Coordinator - Department of Sport & Recreation
07.2017 - 01.2018
Tshwane University of Technology - BTECH in Sport & Exercise Technology, Sport And Fitness Management
05.2015 - 06.2015
Intern - Department of Education
01.2015 - 01.2016
University Of Zululand - National Diploma in Sport & Exercise Technology obtained with Merit, Sport And Fitness Management
04.2014 - 06.2014
Umlazi Comtech High School - High School Diploma,
12.2010 - 01.2011
Sport officer Assistance - EthekwiniMunicipality (Durban)
1 2012 - 07.2012