Pinky Thabile Shandu
Manager: Library
Empangeni
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
2026
2026
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Manager: Library
Department of Agriculture
Empangeni
02.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Improved safety procedures to create safe working conditions for workers.
Senior Librarian
Mfolozi Municipality
Empangeni
6 2006 - 02.2018
- Coordinating approved projects and programmes for library Outreach programmes by providing Financial Support and Extension
- Management of unit and human resources
- Planning and management of resources and budgets
- Feasibility studies development
- Business plan development
- Implementation, monitoring and evaluation of outreach and training programme
- Develop Library business plan, procedures and processes
- Providing proper and efficient Information services
- Submission of Budget and Expenditure Reports
- Preparation and costing of Operational Plan for all votes
- Monitor monthly reports and cash flow
- Sound management of State assets and ensure compliance with MFMA and Treasury Regulations
- Risk Management Strategy and Fraud Prevention Plan
- Formulation and implementation of proper Internal Controls
- Good governance and customer care
- Serving as member of Batho Pele committee
- Meeting with various stakeholders and submission of Transformation reports quarterly
- Monitoring and implementation of Service Level agreements
- Compilation of Service Commitment Charter
- Observance of Public Service Week
Library Assistant
Owen Sithole College Of Agriculture
Empangeni
06.2005 - 05.2006
- Issuing books, renewing books, reservations and putting books in shelves according to their call numbers, helping students with technical problems maintaining the running of the library
- Organized circulation desk with over 100 books and periodicals to be checked out.
- Collected fees, fines and donations for balanced library finances.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
Education
Matric - English, IsiZulu, Mathematics, Business Economics, Economics, Accounting
Thanduyise High School
Empangeni 11.1999 - 11.1999
B.A - Information Science
University of Zululand
Empangeni 03.2013 - 03.2014
Certificate (online Short Course) - Cyber Security
University of Cape Town
Cape Town 06.2024 - 08.2024
Cousera
Skills
Good communication skills
Time management
Ability to plan and organise
Participate in formulation of Policies
Ability to maintain high level of confidentiality
Knowledge of cataloguing materials
Ability to research and use intranet system
Team Leadership
Key Performance Indicators
Problem-solving abilities
Teamwork and Collaboration
Decision-Making
Computerapplications
- Working knowledge of Office Suites – 97, 2000, 2003
- Working knowledge of Internet and Email
- Working knowledge of Windows ’98, XP
Knowledgeandskills
- Good communication skills
- Time management
- Ability to plan and organise
- Participate in formulation of Policies
- Ability to maintain high level of confidentiality
- Knowledge of cataloguing materials
- Ability to research and use intranet system
Fullnames
Pinky Thabile
References
- Ms. B.A Ngcobo, Mbonambi Municipality, Manager: Human Resource, 035-5801421
- Mrs. Zandile Mthethwa, Owen Sithole College, Librarian, 035 7951368
- Mrs. Gugu Mavuso, Multiskills Consultants, Manager, 035 7923737
Personal Information
- ID Number: 810803 0557 089
- Gender: Female
Timeline
Certificate (online Short Course) - Cyber Security
University of Cape Town
06.2024 - 08.2024
Manager: Library
Department of Agriculture
02.2018 - Current
B.A - Information Science
University of Zululand
03.2013 - 03.2014
Library Assistant
Owen Sithole College Of Agriculture
06.2005 - 05.2006
Matric - English, IsiZulu, Mathematics, Business Economics, Economics, Accounting
Thanduyise High School
11.1999 - 11.1999
Cousera
Senior Librarian
Mfolozi Municipality
6 2006 - 02.2018
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