Pinky Mzola

Disinfecting linen and floors
Cleaning toilet bowls and sinks
Ensure common areas like lobbies, conference rooms (if available) etc. are cleaned
Collecting trash from floors and managing wastebaskets appropriately
Cleaning windows and washing Linen
Vacuuming carpets and rugs in guest rooms
Disposing of trash properly
Always being mannerly, professional and tactful when dealing with guests who need help
Ensuring that there is no dirt on floors or other areas where guests walk on
Cleaning up at all housekeeping related functions and assisting higher level supervisor with all housekeeping related tasks.

• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

• Greeting customers with a warm smile and making them feel welcome
  Providing menus and making recommendations, answering questions, and sharing additional information
  Taking customer orders and relaying them to the kitchen staff
  Serving food and beverages to customers and ensuring quality and satisfaction

Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Operation of the dish machine
Maintaining the cleanliness of the restaurant's
Silverware and cookware