Pinkie Nobuhle Mnganga
Public Relations Assistant
Port Shepstone ,KZN
Summary
- Dedicated professional with strong customer assistance skills and conflict resolution expertise.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Cashier
Boxer Store
07.2019 - 04.2023
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure optimal workflow.
- Collaborated with team members to manage inventory levels effectively during peak hours.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Doctor's Assistant
Dr Engar
11.2024 - 02.2025
- Assisted in patient intake procedures, ensuring accurate documentation and efficient data entry.
- Coordinated scheduling of appointments, optimizing physician availability and patient flow.
- Maintained medical inventory, tracking supplies to ensure timely replenishment and compliance with protocols.
- Prepared examination rooms, ensuring cleanliness and readiness for patient visits to enhance comfort.
- Educated patients on treatment plans and medication instructions to promote understanding and adherence.
Public Relations Intern
Murchison Hospital
07.2017 - 11.2017
- Developed press releases and media kits to enhance hospital visibility.
- Collaborated with healthcare professionals to gather accurate information for communication materials.
- Assisted in organizing community outreach events to promote health awareness initiatives.
- Monitored social media channels, responding to inquiries and fostering positive engagement.
- Supported the planning and execution of public relations campaigns, ensuring alignment with hospital goals.
- Evaluated media coverage effectiveness, providing insights for continuous improvement of PR strategies.
- Increased awareness of company services and products with implementation of PR strategies.
Education
HOME BASE CARE CERTIFICATE
KZN CARE ASSOCIATION COLLEGE
10-2025
First Aid Level 1-3
EMCARE
08-2024
Public Relations Diploma
ICESA CITY CAMPUS
Durban, South Africa 04.2001 -
Skills
Work ethic and integrity
Patience and empathy
Customer assistance
Time management skills
Reliability and punctuality
Customer / client relations
Order taking
Conflict resolution
Guest inquiries
Decision making aptitude
Timeline
Doctor's Assistant
Dr Engar
11.2024 - 02.2025
Cashier
Boxer Store
07.2019 - 04.2023
Public Relations Intern
Murchison Hospital
07.2017 - 11.2017
Public Relations Diploma
ICESA CITY CAMPUS
04.2001 -
HOME BASE CARE CERTIFICATE
KZN CARE ASSOCIATION COLLEGE
First Aid Level 1-3
EMCARE