Pinkie Mashego
Personal Assistant
Johannesburg,GP
Summary
Dynamic Executive Assistant with a proven track record at Forvis Mazars in South Africa, excelling in calendar management and travel coordination. Adept at enhancing office efficiency through meticulous organization and strong problem-solving skills. Recognized for maintaining confidentiality while fostering effective communication, contributing to seamless operations and improved team collaboration.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Personal Assistant
Forvis Mazars
Johannesburg
11.2018 - 04.2025
- Project managed the implementation of the online booking tool and rolled it out within the prescribed time.
- Contributed towards cost saving for the company by cutting out the middlemen and introducing the on-line booking tool.
- Oversaw professional calendars and coordinated appointments for future events.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Maintained appropriate filing of personal and professional documentation.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Accomplished project deadlines by assisting with task completion whenever required.
- Used discretion when handling confidential information.
- Increased efficiency with organization of travel itineraries, ensuring seamless business trips.
- Improved document management, established systematic filing system that accelerated information retrieval.
- Facilitated project completion, coordinated with cross-functional teams to meet deadlines.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
Team Assistant – Head Technical Solutions
Anglo American
Johannesburg
06.2018 - 08.2018
- Function Reporting and Information Support:
- Collate various Technical Solution documents relating to determined periodic and prescribed reports, meeting minutes, standards, policies, and procedures ensuring appropriate version control, accessibility, and storage medium using the Technical Solutions document management systems.
- Access information and collates ad hoc reports as may be required by the Head of Technical Solutions/ Department Manager.
- Act as a source of information for Departmental Teams in Technical Solutions to enable compliance with Anglo American and Group Function policies and systems.
- Assist team members in accessing information relevant to the team achieving its purpose, relating to; internal support mechanisms, internal and external information searching, and managing contact information as required to facilitate ease of information access necessary to drive Department delivery.
- Function Management Accounting Support:
- Collate budget presentation material, justifications, and related supporting documentation packs as directed.
- Provide input into budget and forecast processes as required.
- Prepare departmental purchase requisitions and follow-up on delivery, receipting, and invoicing to ensure prompt processing and settlement of supplier payments.
- Verify the accuracy of invoices and obtain approval by then departmental management.
- Work with Finance and Supply Chain teams to resolve purchase and supplier payment matters.
- Source departmental consumables in accordance with established procedures and facilitate the acquisition of items and services as delegated through liaison with appropriate supply chain and related services.
- Maintain general inventory of required departmental stationery, consumables, and supplies as required.
- Reconcile and manage team travel and expense claim submissions according to determined payroll.
- Attending to queries as appropriate.
- Source and maintain accurate and complete expenditure and commitments schedule, including annual year-end expenditure accrual logs for my area of responsibility.
- Team Interface and Work Management:
- Actively engage with the Head of Technical Solutions / or Department Manager, on methods by which
- Team processes can be made more efficient and effective.
- Identify and escalate interface issues between team members that need to be addressed.
- Explore and advise on options to improve efficiencies for the team to schedule or communicate the work.
- Establishing a PMO-type follow-up, on the non-completion of tasks set by the Head of Technical Solutions/ Department Managers.
- Communicating on behalf of the Head of Technical Solutions/Department Manager, when he/she is unable to perform the task.
- Interacting with other team assistants, to reduce the workload and align the different departments effectively.
- Annual Planning:
- Develop and maintain an annual function activity plan based on key engagements as approved by the Head of Technical Solutions.
- Schedule and secure appropriate meeting venues and associated logistics to ensure effective arrangements are in place to support Function activities.
- Liaise with peer Team Assistants and Executive Support teams to address scheduling conflict that may arise and escalate any unresolved matters as appropriate.
- Compile presentations and supporting material as required ensuring conformance with the required presentation principles.
- · Attend various meetings and interfaces as required to take minutes ensuring complete, accuracy and timely distribution of approved minutes and related notes.
- · Support function teams with diary management as delegated ensuring timely manage diary conflicts and escalating as appropriate.
- · Maintain team attendance register and related documentation for processing.
- Facilitate Logistics:
- · Plan and liaise with travel intermediaries/agencies (e.g. AMEX), including organizing currency, hotel accommodation, visa requirements, and transfers/chauffeurs where applicable.
- Prepare team travel itineraries and related travel documents to ensure comprehensive travel support to the team by attending to amendments and/or changes as required.
- Assist with coordinating scheduled events and functions and ad hoc events as determined from time.
- Facilitate arrangements for and receive guests and visitors ensuring compliance with relevant Security,
- Safety, Health, and Environment standards and procedures.
- Reconcile and align team travel with the annual planner and journey management processes are attended to in a timely manner and escalating unresolved issues.
- Ensure compliance with Group Travel policy.
- Best Practice and Knowledge Sharing:
- Actively participate in various support meetings e.g. monthly Departmental Meeting settings, Safety meetings and engage in support discussions to improve the Team Assistant support function
Executive Assistant - Divisional Managing Director
CBRE
Johannesburg
10.2016 - 10.2017
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Answered high volume of phone calls and email inquiries.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Improved office efficiency by implementing new filing systems and document management processes.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Increased office efficiency by developing and implementing inventory management system for office supplies.
- Contributed to budget management by tracking expenditures and identifying cost-saving opportunities.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Used advanced software to prepare documents, reports, and presentations.
EA to the CEO, Office Manager and Company Secretar
F&R Catai Transport Solutions (Pty) Ltd
Johannesburg
04.2016 - 09.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Prepare agendas and papers for board meetings, committees, and annual general meetings (AGMs).
- Lodge required forms and annual returns with Companies House (or relevant regulatory bodies).
- Maintain statutory books, including registers of members, directors, and secretaries.
Take minutes of meetings and follow up on action points.
Maintain meeting records and ensure accurate documentation. - Prepare agendas and papers for board meetings, committees, and annual general meetings (AGMs) and board meetings.
- Take minutes of meetings and follow up on action points.
- Maintain meeting records and ensure accurate documentation.
- Manage correspondence and handle incoming and outgoing communication.
- Organize and coordinate meetings, appointments, and travel arrangements.
- Prepare and manage reports and documents.
- Assist with the management of corporate governance issues.
- Support the development and maintenance of governance frameworks and policies.
- Liaise with external regulators and advisors.
- Assist with the preparation of statutory filings.
- Support the coordination of payments to Board members.
- Support the compilation of reports.
- Build relationships and act as a trusted advisor for the organization's business functions.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Executive Assistant to Managing Executive
Tiger Brands Limited - Culinary Division
Johannesburg
03.2014 - 12.2015
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Used advanced software to prepare documents, reports, and presentations.
- Answered high volume of phone calls and email inquiries.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Improved office efficiency by implementing new filing systems and document management processes.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
Executive Assistant to CEO
Sumo Coal (Pty) Ltd
Johannesburg
02.2013 - 01.2014
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Used advanced software to prepare documents, reports, and presentations.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Improved office efficiency by implementing new filing systems and document management processes.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
- Increased office efficiency by developing and implementing inventory management system for office supplies.
Office Manager & Identity Advisor
Becton Dickenson Southern Africa (Pty) Ltd
Johannesburg
08.2008 - 02.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma -
Ziphakamiseni Public Secondary School
Newcastle 01.1993 - 01.1993
NQF Level 6 Certificate - Project Management
Wits University
Johannesburg 01.2012 - 12.2012
Skills
Calendar management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Assistant
Forvis Mazars
11.2018 - 04.2025
Team Assistant – Head Technical Solutions
Anglo American
06.2018 - 08.2018
Executive Assistant - Divisional Managing Director
CBRE
10.2016 - 10.2017
EA to the CEO, Office Manager and Company Secretar
F&R Catai Transport Solutions (Pty) Ltd
04.2016 - 09.2016
Executive Assistant to Managing Executive
Tiger Brands Limited - Culinary Division
03.2014 - 12.2015
Executive Assistant to CEO
Sumo Coal (Pty) Ltd
02.2013 - 01.2014
NQF Level 6 Certificate - Project Management
Wits University
01.2012 - 12.2012
Office Manager & Identity Advisor
Becton Dickenson Southern Africa (Pty) Ltd
08.2008 - 02.2012
High School Diploma -
Ziphakamiseni Public Secondary School
01.1993 - 01.1993
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