Pillarson Green Phiri

• Made recommendations for improvements in processes or procedures based on personal observations and feedback from guests.
• Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
• Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
• Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
• Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Handled requests for extra linens, toiletries and other supplies.
• Rotated linens in storerooms and replenished when supplies ran low.
• Changed bed linens and collected soiled linens for cleaning.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Polished fixtures to achieve professional shine and appearance.
• Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
• Sorted, laundered and put away various laundry items.
• Hang, cleaned and rehung draperies to maintain freshness.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Responded to requests from patrons for linens and toiletries.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
• Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
• Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
• Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
• Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Returned emptied garbage receptacles to proper locations.

• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Ran special errands, including retrieving dry cleaning and making requested purchases.
• Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
• Increased sustainability efforts by implementing water conservation techniques during routine cleaning tasks.

.provide clients with top norch cleaning services.

.cleaned up spills and messes.

.sanitised floor and surface.

.vacuumed and buffed the floors.

.safety handled hazardous materials.

. Replenished amenities such as drinking glasses and writing supplies.

.maintained lockers rooms, lounges and back house areas.

.sorted washes dried and ironed guests laundry.

. Braso doors handles and cabinets handles.

.sweep out leaves on the balcony and moop.