PIETER STEPHANUS PRETORIUS
National Operations Manager
Johannesburg,GP
Summary
I am a responsible, task-driven, trustworthy and loyal individual with a strong character who takes any task given to me seriously. Whatever is expected of me will always be done in a professional manner and most importantly, to the best of my ability. I endeavor to take the safety of my colleagues and clients to heart, as well as that of my own. Adventurer by heart, I enjoy the outdoors and all its elements. I am passionate about all things relating to security, firearms and protection. I have a diverse knowledge and experience base, which is required to become successful in any employment venture. I am always willing to learn and know more. I believe that I will be an asset to anyone who employs me in the future.
Overview
18
18
years of professional experience
2004
2004
years of post-secondary education
Work History
National Operations Manager
Black Magic Group
Johannesburg, South Africa (Remote)
09.2024 - Current
- Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
- Provided analytical rationale to identify, develop and implement activities within allocated account base.
- Complied with policies and quality standards to maintain consistency in quality of services.
- Identified staff requirements and worked with human resource department to initiate recruitment and training processes.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Evaluated employee performance regularly, providing constructive feedback and offering opportunities for professional development.
- Led a team of regional managers to ensure consistent delivery of high-quality services across multiple locations.
- Worked closely with executive leadership to develop long-term strategies for company success.
- Traveled to over [Number] locations per week to manage each store and perform reviews of individual managers and employees.
- Trained and guided team members to maintain high productivity and performance metrics.
Operations Manager
Raid Risk
Johannesburg, South Africa (Remote)
12.2023 - 09.2024
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Analyzed and reported on key performance metrics to senior management.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Operations Director
Ankh Security Pty Ltd (T/A Anubis Private Security)
10.2022 - Current
- Ankh Security Operational Management (Global)
- Risk / Threat mitigation planning and implementations
- Operational business management
Operations Manager
Ngwenyama Trading 55 cc (Commodore Defensive Strategies)
08.2021 - 01.2022
- National Site Overview
- National Operational Management
- Special Operations Planning and Implementations
- Anti – Poaching Operations
Estate Manager
Mount Verde Farmers Association
10.2015 - 08.2021
- Head of Security / Risk
- Comprehensive Facility management
- Asset management and maintenance
- Wildlife Management for game sanctuary – included species: Leopard, Giraffe, Zebra, Nyala, Kudu, Impala, duiker, Warthog, Bushpig, Serval, Caracal amongst others.
Farm Manager/Head Guide
Emdoneni Lodge with Animal care and Cat Rehabilitation Centre
11.2013 - 01.2015
- 2300 hours of facilitated dangerous game guest experiences
- Guided tours of sanctuary with Cheetah, Serval, Caracal, African Wild Cats
- Guest relations and experience manager
- Fleet Management
- Staff Management
Head of security
News Café Fourways
12.2009 - 01.2011
game ranger
Welgevonden Game Reserve Nungubane Game Lodge
06.2007 - 12.2009
Education
Matriculated -
Hoërskool Florida
N. Dip - Game Ranging and Lodge Management
Damelin
Skills
Recruitment and selection
Operational excellence
Warehouse management
Transportation management
Standard operating procedures
Logistics management
Performance appraisal
Key performance indicators
Stakeholder management
Operational efficiency
Budgets
Staff supervision
Workforce planning
Asset management
Operations management
Multitasking Abilities
Multitasking
Team leadership
Self motivation
Time management abilities
Verbal and written communication
Performance management
Team collaboration
Crisis management
Performance improvements
Risk management
PSIRA 3195043 – A Grade, Cash in Transit, Response Security Officer,
ITA – Handle and use a Handgun for Business Purposes (123515), Handle and use a Shotgun for Business Purposes (123514), Handle and use a Self-Loading Rifle or Carbine for Business Purposes (123511), Handle and use a Manually operated Rifle or Carbine for Business Purposes (123519)
Eco- Training - Vehicle guide, Trails Guide
Dangerous Game - Trails guide
FGASA - Level 2, Trails guide
SAQA - Rifle certificate (10750), Shotgun certificate (10754), Handgun certificate (10748)
Professional hunter certification (PH)
Personal Information
- ID Number: 8610095018089
- Ethnicity: Caucasian
- Citizenship: South African
- Date of Birth: 10/09/86
- Gender: Male
- Driving License: Code B
- Marital Status: Divorced
Dependants
2
Timeline
National Operations Manager
Black Magic Group
09.2024 - Current
Operations Manager
Raid Risk
12.2023 - 09.2024
Operations Director
Ankh Security Pty Ltd (T/A Anubis Private Security)
10.2022 - Current
Operations Manager
Ngwenyama Trading 55 cc (Commodore Defensive Strategies)
08.2021 - 01.2022
Estate Manager
Mount Verde Farmers Association
10.2015 - 08.2021
Farm Manager/Head Guide
Emdoneni Lodge with Animal care and Cat Rehabilitation Centre
11.2013 - 01.2015
Head of security
News Café Fourways
12.2009 - 01.2011
game ranger
Welgevonden Game Reserve Nungubane Game Lodge
06.2007 - 12.2009
N. Dip - Game Ranging and Lodge Management
Damelin
Matriculated -
Hoërskool Florida