Pieter Schoeman

Program Managing HRIS and Payroll project for Retail Merchandise Organsiation from inception to implementation across multiple Service Providers.

Pieter is an experienced IT Director and Executive, specialising in IT Strategy and Budgeting, Leading diverse teams across the IT landscape, leading company wide IT transformation programs across core ERP landscape, Digital Strategy, eCommerce and Enterprise Transformation. He currently oversees the the Massmart Banner Technology teams across diverse brands within Massmart managing IT delivery to 370 Retail & Wholesale stores, driving growth and transformation through core Product teams focused on delivering and supporting core Applications. He has a strong and proven Management, Strategy and Technology background in Retail, Wholesale and Manufacturing industries. He has worked in, and led teams predominantly within South Africa.

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Passionate about learning and committed to continual improvement.
• Delivered services to customer locations within specific timeframes.
• Proved successful working within tight deadlines and a fast-paced environment.

• Leading significant IT Transformation within Makro to modernize IT Infrastructure, IT Applications to enable business growth
• Core focus on ERP, eCommerce and Digital transformation programs
• Experienced Board and Executive Committee member leading change and growth curing a significant growth period for Massmart
• Managed strategic partner relationships to manage the IT delivery portfolio into Massmart and more specific Makro
• Successfully managed IT budgets in excess of R300 million per annum across operational costs as well as capital expenditure
• Leading and building dynamic IT teams to partner with respective Business Stakeholders to deliver relevant projects and solutions
• Managed IT delivery to Retail & Wholesale store portfolio across 80 stores with consolidated turnover in excess of R50 billion
• Strong Program Management experience delivering key strategic projects within time and budget resulting in minimum disruption so to the overall organization
• Experienced Solution Architect
• Leading, architecting and enabling the initial eCommerce and Digital transformation journey for Makro specifically

• Managed IT service delivery across Makro stores
• Partnered with key Service Delivery providers to provide key services to Makro
• Lead and managed key strategic Application and Infrastructure projects resulting in Business transformation
• Introduced and managed store IT standards to ensure stores remain operational and to decrease support requirements
• Implemented aggressive IT Infrastructure and Application replacement and upgrade cycles to ensure Business remained current
• Managed IT Budget with then IT Director - decreased it costs to below 1% of sales over a period of 3 years
• Lead and managed diverse IT team responsible for supporting IT Application landscape and implementing solutions
• Provided input to IT Strategy

• Managed SAP Support teams to key Affinity Logic clients
• Managed technical teams focused and providing end user support across all Retail processes and implementing process enhancements where requested
• Engaged pro-actively with Business Stakeholders to manage service delivery to customers
• Actively managing agreed SLA's between Affinity Logic as Service Provider and Makro as customer
• Provided input to customer with regards to proposed application roadmap and IT strategy

• Part of SAP Implementation team as MM consultant for a period of 5 months at Toyota in Durban.
• Tested custom SAP transactions to verify proper functionality.
• Analyzed current business processes to recommend and develop solutions to meet clients needs.
• Used ABAP and 4 Workbench to produce interactive reports and SAP scripts.
• Facilitated workshops to collect business requirements.
• Conducted end user training on core Business processes and system related processing.

• Worked for the Department of Labour at the Unemployment Insurance Fund (UIF) as Board Secretary post completion of my studies
• Responsible for arranging Board meetings, preparing the meeting Agenda, managing meetings and compiling minutes
• Initial drafts to changes to UIF Act
• Dealing with disputes on UIF Claims
• Very administrative task focused
• Studied towards change in career