Microsoft Office
Pieter Pienaar
Leads Practitioner
Pretoria
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Leads Practitioner
We Buy Cars (PTY) LTD
2021.03 - Current
- Virtual vehicle appraisals
- Drafting of Buy Leads
- Data Analysis
- Accurate Pricing
- Time and query management
- Quality Control & Correction.
Site manager
Fidelity Security Services
2014.11 - 8 2016
- Developing and implementing security policies, protocols and procedures
- Controlling budgets for security operations and monitor expenses
- Recruiting, training and supervising security officers and guards.
Level 0 Agent Supervisor
We Buy Cars (PTY) LTD
2020.03 - 2021.03
- Phoning clients to confirm vehicle details
- Qualifying leads to make sure buyer and lead agent has all the details necessary
- Controlling rosters and schedules for Level 0 agents
- Training new agents for level 0 position.
Lead Mining Agent
We Buy Cars (PTY) LTD
2019.03 - 2020.03
- Assisting Buyers with old leads to renew deals
- Helping clients telephonically to get in touch with buyers
- Helping buyer managers work through buyers leads to keep them up to date with to do lists
- Assisting buyers to achieve deadlines and targets.
Contact Centre Agent
We Buy Cars (PTY) LTD
2018.04 - 2019.03
- Assisting clients to load their vehicles on WBC website
- Helping clients telephonically navigate the website
- Helping clients get in touch with the right department
- Handling complaints.
Sales rep & Operations Manager
Interactive Security Services
2017.03 - 2018.03
- Developing and implementing security policies, protocols and procedures
- Controlling budgets for security operations and monitor expenses
- Recruiting, training and supervising security officers and guards
- Canvassing new client basis for company.
Education
Matric certificate -
Leeuwenhof Akademie
NQF 2 - Major in Contemporary Guitar & Music Theory - undefined
COPA - Campus Of Performing Arts
Enterprise Risk Management Short Course - undefined
CTU - Cape Town University
Worship Leader Academy - undefined
Hatfield Christian Church
Project management Short course - undefined
USB - University of Stellenbosch Business
CompTia A+ IT Technicions course - undefined
IT Academy
Skills
- Market Trend Analysis
- Analytical Thinking
- Profitability Assessments
- Excellent Communication
- Competitive Analysis
About Me
ppienaar17@outlook.com, 073 303 5314
Software
Silhouette studio
Google Office Suite
Interests
Computer Hardware
Psychology
Health and Fitness
Sport
Music
Timeline
Leads Practitioner
We Buy Cars (PTY) LTD
2021.03 - Current
Level 0 Agent Supervisor
We Buy Cars (PTY) LTD
2020.03 - 2021.03
Lead Mining Agent
We Buy Cars (PTY) LTD
2019.03 - 2020.03
Contact Centre Agent
We Buy Cars (PTY) LTD
2018.04 - 2019.03
Sales rep & Operations Manager
Interactive Security Services
2017.03 - 2018.03
Site manager
Fidelity Security Services
2014.11 - 8 2016
Matric certificate -
Leeuwenhof Akademie
NQF 2 - Major in Contemporary Guitar & Music Theory - undefined
COPA - Campus Of Performing Arts
Enterprise Risk Management Short Course - undefined
CTU - Cape Town University
Worship Leader Academy - undefined
Hatfield Christian Church
Project management Short course - undefined
USB - University of Stellenbosch Business
CompTia A+ IT Technicions course - undefined
IT Academy
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