Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
10
10
years of professional experience
Work History
Business Development Manager
Babble Cloud
01.2023 - Current
Spearheaded strategic business development initiatives in the SaaS sector within the IT industry, focusing on Microsoft 365 solutions as a key area of expertise.
Identified and cultivated new business opportunities, resulting in a notable increase in the client base and recurring revenue.
Consistently achieved sales targets through a consultative approach, ensuring client needs were met effectively.
Proactively built and nurtured strong relationships with key stakeholders, fostering long-term partnerships and client loyalty.
Built and expanded robust pipelines, playing a key role in bringing in new business ventures
Played a pivotal role in driving revenue growth by developing and implementing innovative sales strategies aligned with the dynamic landscape of the SaaS industry.
Collaborated closely with cross-functional teams, including marketing and technical experts, to ensure seamless integration of Microsoft 365 solutions and delivery of exceptional customer experiences.
Negotiated and secured key partnerships with industry-leading clients, generating £175,000 in additional revenue.
Freelance Consultant
Nautical North Traders (Pty) Ltd
09.2022 - 01.2023
Developing comprehensive business plans to strategically align with and advance the company's financial objectives, fostering a roadmap for sustainable growth and success
Recruit, train, and cultivate a high-performing sales team, fostering a dynamic and results-driven workforce to drive revenue growth
Enhancing internal processes across Finance, Order Fulfillment, and Stock Management, optimizing operational efficiency and fostering streamlined workflows
Designed, developed, and launched a new custom apparel Shopify website, showcasing a seamless blend of creativity and technical proficiency to enhance the online presence and user experience.
Developed and strategically mapped out a comprehensive social media strategy, aligning brand objectives with targeted audience engagement and growth for impactful online presence and market positioning
Orchestrated the management of social media accounts and executed promotional sales activities, leveraging a strategic approach to enhance brand visibility, engage target audiences, and drive sales growth, leading to engagement growth of 400+%
Proactively engaged in community management on various social media platforms, fostering positive interactions, building brand loyalty, and ensuring a vibrant and cohesive online community presence.
Sales & Account Manager
Takealot.com
02.2020 - 08.2022
Deliver on Marketplace sales and selection targets focused on 3rd party seller acquisition, growth and retention, by creating and maintaining a robust sales pipeline with a focus on key strategic sellers
Coaching & Mentoring New Account Managers
Recruiting new sellers and maximizing results of existing sellers
Developed trusted advisor relationships with accounts and business stakeholders
Driving the success of sellers by actively increasing and retaining sales and product selection
Work closely with Category Managers to drive product assortment
Create executable actions by managing data
Track 25+ marketplace partner metrics to uncover hidden areas of opportunity to further grow their accounts and achieve Sales Targets
All key accounts achieved a combined 128% of the target at the end of the financial year.
Grew a declining category by 35%. From 63% of Sales target to 98%
Increased promo participation within Liquor from 5% to 12%
Launched a new Health brand that has become the top-selling Health Seller.
Launched a new Liquor brand that has become the top-selling Liquor Seller.
Advised Sellers on e-commerce metrics such as (SEO, Pageviews, Conversion Rates, Overall Quality of Product Offering, Stock Management & Brand Awareness through the means of Promotional Strategy and Advertising Avenues)
Consulted Sellers on best practices to ensure that the product data is correct, that the visual assets resonated with the intended users, and that the overall experience works seamlessly
Take responsibility for additional tasks as required for the successful completion of the sales cycle and to drive customer satisfaction
Developed new business with existing clients and identify areas of improvement to meet sales objectives
Prepared reports on account status and provided input for further growth
Collaborated with the overall commercial team to identify growth opportunities
Provided adequate market feedback on the segment trends
Worked closely with our Marketing and Advertising team and briefed them on Marketing Initiatives to help increase awareness and drive sales for relevant departments
Experience pitching and presenting to C-suite executives.
Grew liquor seller base by 200 new sellers
Identified & Captured leads
Recorded and Hosted Live Webinars to streamline and scale on boarding processes
Deals Buyer
Takealot.com
09.2019 - 01.2020
Deal Price Negotiation
Encouraging Daily Deal Participation and
Building a Robust Deals Pipeline
Data Analysis and Presentation on Deal Performance
Deliver against key financial and service level performance indicators (Conversion, Sell Through, Revenue & Pageviews
Buying for specific category ranges for Deals & Promotions as per agreed targets and objectives.
Negotiated and curated Deals for Black Friday & Birthday Sale
Worked closely with the Promotions & Marketing team on Marketing Initiatives
Continually closed deals and provided clients with top-of-the-line service.
Implemented effective negotiation strategies to close deals with the best possible purchase prices.
Identified and maximized sales opportunities, and increased customer retention rates.
Maintained up-to-date knowledge of all retail promotions.
Retail Buyers Assistant
Takealot.com
03.2017 - 08.2019
Managing the critical path through the key stages of product development, to achieve on time availability and delivery
Understanding and analyzing the product market place and Takealot.com's position, by using market data and conducting regular market and competitor analysis; keeping your knowledge up to date.
Working with Marketing, you’ll help develop the correct product listings
Deputizing for the Junior Buyer/Buyer in their absence and maintaining overall knowledge of the department performance
Contributing to the development of the department to encourage and enhance learning, collaboration, and team spirit
Order processing and support on buy plans
Sales Data and Forecasting Analysis
Compiling Sales reports to Suppliers and Brands
Site Merchandising
Price comparison and Cost negotiation
Customer & Business Support on product queries
E-Learning Administrator
Shoprite Checkers
12.2014 - 02.2016
Conveying technical information to non-technical audiences
Provide business support for E-Learning
Deliver call center support to end-users
Liaise with E-Learning vendors
Identify and analyze business requirements
Provide Administrative Support
Interprets datasets from a variety of sources in order to prepare reports and presentations
Identify and interpret patterns and trends
Analyzing assessment results per course and per question
Provide feedback by running regular statistical E-Learning reports, presenting data in charts
Works in collaboration with HR L&D team and all stakeholders on standardizing reporting and dashboards, and data integration
SAP learning management System
Conducting Quality Assurance tests before content was made live etc.
Education
Bachelor of Science - Business Management
University of Stellenbosch
Stellenbosch
04.2001 -
Matriculated -
Paarl Boys High School
Paarl, South Africa
04.2001 -
Skills
Net New Business Development
Decision-making
Process improvement
Negotiations
Pipeline management
Strategic partnerships
Revenue generation
Account management
Timeline
Business Development Manager
Babble Cloud
01.2023 - Current
Freelance Consultant
Nautical North Traders (Pty) Ltd
09.2022 - 01.2023
Sales & Account Manager
Takealot.com
02.2020 - 08.2022
Deals Buyer
Takealot.com
09.2019 - 01.2020
Retail Buyers Assistant
Takealot.com
03.2017 - 08.2019
E-Learning Administrator
Shoprite Checkers
12.2014 - 02.2016
Bachelor of Science - Business Management
University of Stellenbosch
04.2001 -
Matriculated -
Paarl Boys High School
04.2001 -
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