Phuti Semenya
Retail Management
Pretoria
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
18
18
years of post-secondary education
Work History
Independent Contractor Despatch Driver
Drive Co (Takealot)
Pretoria
06.2020 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Collaborated closely with clients to better understand entire project scope.
- Managed day-to-day operations of consulting business, which required such tasks as Task and Task.
- Consulted with customers to assess needs and propose optimal solutions.
Retail Store Manager
Shoprite Group Of Companies
Pretoria
03.2006 - 09.2018
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Ensure the store fulfills all legal health and safety guidelines.
- Developed and implemented successful staff incentive programs to motivate employees.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
Matriculation - Business Studies
Taxilla Secondary School
Limpopo Province Polokwane 01.1997 - 12.2001
Bachelor Of Commerce - Financial Management
Unisa University of South Africa
Pretoria 01.2011 - Current
Skills
Scope definition
undefinedReferences
1. Branch Manager Shoprite group
Mr Jacob Seithlamo 013 947 9660
Cell no 084 816 7354
2.Branch Manager Drive Co (Takealot)
Mrs Agnes Mateye 012 941 0424
Cell no 078 730 3182
3.Branch Manager Drive Co (Takealot)
Mr Lesego Matlala 012 941 0424
Cell no 068 252 4425
Timeline
Independent Contractor Despatch Driver
Drive Co (Takealot)
06.2020 - Current
Bachelor Of Commerce - Financial Management
Unisa University of South Africa
01.2011 - Current
Retail Store Manager
Shoprite Group Of Companies
03.2006 - 09.2018
Matriculation - Business Studies
Taxilla Secondary School
01.1997 - 12.2001
Similar Profiles
Phomolo MolefePhomolo Molefe
Project Engineer at TakealotProject Engineer at Takealot
Albertus DubaAlbertus Duba
Operations Manager at TakealotOperations Manager at Takealot
Siphosenkosi Patrick MnguniSiphosenkosi Patrick Mnguni
Customer/ Van Assistant and Driver at TakealotCustomer/ Van Assistant and Driver at Takealot