Store Manager leading retail operations across store standards, sales execution, and 5+ sales targets per month. Builds accountable teams through coaching, conflict resolution, and decision-making while keeping service levels and floor performance aligned to trading goals. Brings practical leadership from store administration, cellular sales, and front-line retail roles.
Overview
5
5
Languages
4
4
Certifications
14
14
years of professional experience
Work History
Store Manager
Exact Acornhoek
11.2025 - Current
Oversee daily store operations, balancing customer service, merchandising, and opening and closing procedures.
Monitor inventory levels and reorder needs to support product availability and orderly stock presentation.
Support team members with clear direction, task follow-up, and day-to-day problem solving on the sales floor.
Review sales trends and stock movement to identify routine adjustments in product placement and replenishment.
Store Manager
TFG Limited RFO
06.2021 - 10.2025
Managed daily store operations, keeping merchandise, staffing, and service standards aligned with business needs.
Oversaw inventory levels and replenishment routines to support product availability and reduce stock shortages.
Coordinated staff schedules and daily coverage to match customer demand and peak trading periods.
Handled customer concerns promptly, using clear communication to maintain a professional in-store experience.
Store Admin Manager
Jet Musina
06.2018 - 05.2021
Managed store administration tasks to support daily operations and maintain organized business records.
Coordinated staff schedules to cover shifts and keep service levels stable during busy trading periods.
Reviewed daily sales activity and identified trends to support better stock and staffing decisions.
Handled customer and staff concerns professionally to keep the store environment calm and productive.
Cellular Specialist
Jet Elim
01.2015 - 05.2016
Assisted customers with device setup, feature explanations, and account questions in a retail sales setting.
Recommended wireless plans and accessories based on customer needs, usage patterns, and service priorities.
Resolved billing and activation issues by coordinating with customers and reviewing account details.
Maintained accurate product displays, pricing, and promotional materials throughout the sales floor.
Retail Associate
Jet Acornhoek Mall
01.2013 - 12.2014
Maintained organized merchandise displays and restocked shelves to keep products easy to find.
Resolved routine customer concerns with a calm, professional approach at the sales counter.
Supported opening and closing procedures, including register setup, cash counts, and store readiness.
Checked stock levels and flagged low inventory for replenishment before product shortages affected sales.
Education
Hr Management - Human Resources Management
IQ Academy
Sandton
05-2026
New Management Development Programme Certificate - Management
Stellenbosch
Acornhoek
09-2025
Grade 12 - English, Sepedi, Math literacy, Accounting, Economic, Business studies, Life Orientation