Phumzile Siphiwe Mthembu
Johannesburg
Summary
Accomplished Administrator with a proven track record at Willie, adept in office management and technical support. Excelled in streamlining operations, enhancing team productivity by 30%, and maintaining confidentiality. Skilled in project management and effective communication, fostering collaboration and strategic planning. Demonstrates strong decision-making and problem-solving abilities, ensuring project success and operational efficiency.
Thrive on pressure.
Persistence and determine my goal that enable me to achieve my goal.
Customer orientated/Care "batho pele".
Computer literate and good multitasking .
Maintain high standard in professional ethics.
Accountable,productive loyal and target driven.
Team player.
Im very much organized and very much self motivated,Have the ability to work unsupervised.
Overview
21
21
years of professional experience
Work History
Administrator
Willie
02.2006 - 12.2026
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.
Director of an ECD ( Day Care Center)
Margaret
01.2015 - 12.2023
- Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
- Contributed to ongoing professional development by attending workshops and conferences related to early childhood education trends and research findings.
- Organized field trips to enhance the learning experience, connecting classroom lessons to real-world examples.
- Served as a mentor for new teachers, offering guidance and support during their transition into the profession.
- Enhanced parent-teacher communication by providing regular updates on student progress and organizing conferences.
- Developed strong relationships with colleagues, collaborating on curriculum design and sharing best practices for teaching strategies.
- Improved overall classroom management, enforcing consistent rules and consequences for behavior.
- Participated in annual evaluations, using feedback to refine teaching approach and improve overall effectiveness in the classroom.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Monitored classroom to verify safe and secure environment.
Kliptown Police Station IT (Work Integrated Learni
Mr Malika
06.2009 - 06.2010
- Troubleshot technical issues with scanning equipment quickly, minimizing downtime during shifts.
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Ensured accurate package delivery with attention to detail in labeling and scanning processes.
- Reduced damages by carefully handling fragile items and reporting any issues to supervisors.
- System developing
- Data capturing
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
Platinum Book Store
Mpho
02.2008 - 10.2009
- Provided expert input during pre-project meetings with clients and stakeholders to establish clear expectations regarding deliverables timeline.
- Adapted quickly to changing weather conditions or unexpected challenges, maintaining consistent progress on assigned tasks.
- Streamlined drilling processes for improved productivity, utilizing modern technology and best practices.
- Reduced project completion times with meticulous planning and coordination of drilling operations.
- Maintained detailed records of borehole information, contributing to accurate reporting and future planning efforts.
- Maintained compliance requirements, work instructions and program procedures to promote safety.
- Quotations and invoices.
- Communicating with schools and department of education.
Telermaketor
Lorrain
03.2008 - 12.2008
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Certificate - IT System Development
PC Training & Business Collage
South Africa Johannesburg 08.2010
Certificate - Basic Project Management
ITO Focus International
South Africa Johannesburg 12.2007
Certificate - Engineering Mechanics Pratical
South West Gauteng Collage Goerge Tabor
South Africa Johannesburg 12.2006
Certificate - Engineering Mechanics Theory
South West Gauteng College Molapo Campas
South Africa Johannesburg 12.2005
Skills
Scheduling
Administrative support
Project Management
Documentation and reporting
Technical Support
Staff Management
Office management
Bookkeeping
Strategic planning
Mail handling
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Organization and Time Management
Self-Motivated
Teambuilding
Written Communication
Good Telephone Etiquette
Multitasking Abilities
Critical Thinking
Timeline
Director of an ECD ( Day Care Center)
Margaret
01.2015 - 12.2023
Kliptown Police Station IT (Work Integrated Learni
Mr Malika
06.2009 - 06.2010
Telermaketor
Lorrain
03.2008 - 12.2008
Platinum Book Store
Mpho
02.2008 - 10.2009
Administrator
Willie
02.2006 - 12.2026
Certificate - IT System Development
PC Training & Business Collage
Certificate - Basic Project Management
ITO Focus International
Certificate - Engineering Mechanics Pratical
South West Gauteng Collage Goerge Tabor
Certificate - Engineering Mechanics Theory
South West Gauteng College Molapo Campas