PHUMZILE M NDLOVU
Burgershoop
Summary
- Period : June 2018 to March 2019 Key Performance Areas
- Dairy management
- Meeting arrangement & venue booking
- Solving customer conflict
- Filling and retrieving all documents electronically and manually
- Solving customer complaints and liaising with managers & customers
- Minute taking
- Handling overall company maintenance
- Flight bookings
- Plan and organize all company events Name of company : EY (Assurance Division) Position : Executive Assistant (6 directors)
Overview
11
11
years of professional experience
Work History
PA
Hoopers VW
08.2015 - 05.2018
- Key Performance Areas
- TELEPHONIC SUPPORT
- Receiving and screening calls for directors
- Addressing clients' needs appropriately
- Sending messages to the appropriate people and following up here necessary
- TYPING
- Preparing routine correspondence and reports
- Following up on invoices to be paid and drawing weekly WIP reports
- Formatting of documents, reports and proof-reading documents
- Preparing board packs and distributing them out timeously
- Proofreading documents, preparing presentations on PowerPoint, Word & Excel
- DIARY MANAGEMENT
- Scheduling and managing internal and external meetings
- Appointment reminders
- Take account of venue, travel and meeting intervals
- Anticipate requirements for diary task other than meetings
- OTHER
- Preparing tender documents and submitting them on time
- Submitting time sheets, expense claims for directors
- Preparing PO, submitting to Finance and following up on payments for directors and managers
- Submitting CPD hours for directors as requested by SAICA
- Following up with trainees and everything that they are supposed to submit in compliance with
- SAICA
- Helping with HR matters and keeping information confidential
- Flight bookings including international
- Venue booking for meeting including catering arrangements
PA
SizweNtsalubaGobodo
03.2011 - 07.2015
- Key Performance Areas
- TELEPHONIC SUPPORT
- Receiving and screening calls for managers
- Addressing clients' needs appropriately
- Sending messages to the appropriate people and following up here necessary
- TYPING
- Preparing routine correspondence, reports
- Formatting of documents, reports
- DIARY MANAGEMENT
- Scheduling and managing internal and external meetings
- Appointment reminders
- Take account of venue, travel and meeting intervals
- Anticipate requirements for diary task other than meetings, of 4 directors, including HR Director)
Liquidation Administrator
Deloitte
03.2007 - 12.2010
- Key Performance Areas
- Office Administration
- Answering of telephone and taking messages
- Taking minutes when there is a meeting with a client
- Filling manually and on the computer according to client names for easy access of the information
- Typing and sending correspondence letters to clients
- Following up on the previously sent letters
- Preparing Liquidation and Distribution Account
- Lodging documents with the Master of the High Court and SARS
- Sending an updated work in progress regularly to clients
Executive PA
City of Joburg
- Office of the MMC)
Education
B Comm. - Accounting
Time Management - undefined
Emotional Intelligence - undefined
The Office Professional - undefined
SAP - undefined
People's soft CABS - undefined
Grade 12 - Mathematics
Newcastle High School
HG - Accounting
HG - Biology (HG, Science (HG
University of the Free State
Accomplishments
- April 2019 to August 2023
- Key Performance Areas
- LEADERSHIP AND PEOPLE DEVELOPMENT
- Act as ambassador and role model for the department
- Support Team Leaders with administration
- RELATIONSHIP MANAGEMENT
- Act as ambassador and first point of contact for allocated Partners and Ads and wider firm
- Develop and maintain internal and external network, building knowledge of key clients
- Customer Relationship Management entry support
- DIARY MANAGEMENT
- Provide comprehensive management, having full autonomy to make decisions using initiative to solve conflicts
- Proactively monitoring meeting attendance and taking ownership to ensure enquiries and issues are appropriately delegated and resolved effectively
- Facilitate all logistical arrangements and ensure all documentation is prepared advance of the meeting
- Ensure all catering arrangements have been made, including dietary requirements from all parties
- Enquire beforehand from the catering staff that delivery will be on time
- Travel Arrangements Local and international for directors and team member Accommodation for directors and team members
- Prepare and submit timesheet timeously
- Submitting expense claims and invoices
Timeline
PA
Hoopers VW
08.2015 - 05.2018
PA
SizweNtsalubaGobodo
03.2011 - 07.2015
Liquidation Administrator
Deloitte
03.2007 - 12.2010
Executive PA
City of Joburg
B Comm. - Accounting
Time Management - undefined
Emotional Intelligence - undefined
The Office Professional - undefined
SAP - undefined
People's soft CABS - undefined
Grade 12 - Mathematics
Newcastle High School
HG - Accounting
HG - Biology (HG, Science (HG
University of the Free State
Similar Profiles
Shirley NaikerShirley Naiker
Sales Executive at Midbay Motors VWSales Executive at Midbay Motors VW
Sara PattocySara Pattocy
Administrator at HoopersAdministrator at Hoopers
Jenna HudsonJenna Hudson
Project Manager at Hoopers ConcreteProject Manager at Hoopers Concrete
Ashley BennettAshley Bennett
PA at Sono BelloPA at Sono Bello
Patricia JonesPatricia Jones
PA at Clifford ChancePA at Clifford Chance