Phumzile Nonkonayne
Germiston
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals by managing complexity, ensuring accountability and optimizing work processes. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
year of professional experience
Work History
Retail Worker
The Spar Group LTD
Bedfordview
04.2024 - 04.2025
- Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Inspected merchandise for defects prior to display on sales floor or shipment to customers.
- Provided training and support to new staff members.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Greeted customers, identified their needs and provided assistance with product selection.
Retail Sales Associate
Miladys
Meadowdale
11.2023 - 12.2023
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Completed transactions in an efficient manner while providing excellent customer service.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Inspected purchased items for defects before handing them over to customers.
- Operated point-of-sale systems accurately to process payments from customers.
- Organized displays to attract customers and promote sales.
- Offered suggestions for additional items that may be of interest to customers.
- Participated in team meetings and training sessions.
Education
Diploma in Road Transport Management - Supply Chain Management
University of Johannesburg
Johannesburg 11-2023
High School Diploma -
Dawnview High School
Primrose 12-2020
Skills
- MS Office Proficiency
- Effective Collaboration Skills
- Excellent Communication Skills
- Analytical Mindset
- Organizational Savvy
- Customer Service Excellence
- Proactive Attitude
- Attention To Detail
Accomplishments
- 04/2025: Yes4Youth Work Readiness
- 03/2023: Mr Price Jumpstart
- 05/2019: "Ke Moja-" I'm Fine Without Drugs Life Skills Program
- 04/2018: "Ke Moja-" I'm Fine Without Drugs Life Skills Program
Languages
English
First Language
English
Proficient (C2)
C2
Sotho
Advanced (C1)
C1
Zulu
Advanced (C1)
C1
References
References available upon request.
Timeline
Retail Worker
The Spar Group LTD
04.2024 - 04.2025
Retail Sales Associate
Miladys
11.2023 - 12.2023
Diploma in Road Transport Management - Supply Chain Management
University of Johannesburg
High School Diploma -
Dawnview High School