Phumza Pamela Ntshebe
Sales Consultant
Johannesburg
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Driven Fashion Consultant motivated to provide the best, most exclusive service to demanding clients. Prepared to bring excellent communication and interpersonal abilities as well as 5 years' experience to new role at TFG. Skilled Fashion Design Assistant Intern with knack for textile, color and style details. Excellent interpersonal and organizational skills. Talented in sewing, completing technical sketches and creating prototypes. Industrious Fashion Consultant 5 years of experience and eye for emerging trends. Manage high client load and maximizes customer satisfaction. Organized and adaptable approach to work.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Fashion Consultant
TFG
Johannesburg Benoni
06.2015 - Current
- Analyzed trends to developed innovative concepts through online research, magazines, competitive shopping and runway styles.
- Drove brand awareness by organizing display setups and assisting in merchandising.
- Helped bridal clients find perfect headpieces and heels to match style and color of selected gowns.
- Networked within select groups to increase client base and generate sales.
- Researched current fashion trends and competitor activity.
- Selected clothes that flattered individual body types and capitalized on current trends.
- Performed various sales transactions, checked on invoices, prepared special orders and delivered correct merchandise.
- Monitored security and prevented loss of valuable merchandise.
- Coordinated deliveries with textile vendors, and suppliers.
- Met with clients to determine style requirements and budget.
- Accepted and processed customer payments.
- Performed personal shopping functions on behalf of customers.
- Proposed accessories to complete outfits and complement clothing choices.
Caregiver
Gugulethu Parents for Orphans Non Profit Organisation
Johannesburg
02.2010 - 06.2014
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Conferred with supervisor to discuss patient condition and medical care.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Used company software and databases to maintain records of services performed and patient conditions.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maintained frequent supervision of residents unable to call for assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Assisted patients with self-administered medications.
Education
High School Diploma -
01.2005 - 11.2010
Skills
Styling understanding
undefinedTimeline
Fashion Consultant - TFG
06.2015 - Current
Caregiver - Gugulethu Parents for Orphans Non Profit Organisation
02.2010 - 06.2014
Lethulwazi Comprehensive School - High School Diploma,
01.2005 - 11.2010
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