Positively impact others
Phummy Jele
Candidate Policy Analyst
Durban,KwaZulu Natal
Summary
Analytical Policy professional familiar with reviewing regulations, legislation and policies. Excellent writing, presentation and public speaking skills. Crafts well-reasoned and detailed opinions and galvanizes grassroots support for positions. Focused on helping stakeholders by applying expertise in government policies. Knowledgeable about developing and implementing data tracking systems to gather snapshot or ongoing information. Good relationship-building, critical thinking and problem-solving abilities. Talented Policy Analyst with background completing in-depth reviews under tight timelines to evaluate current, pending and proposed changes. Well-versed in authoring reports and developing recommendations to benefit communities.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
2
2
Certificates
1
1
Language
Work History
Candidate Policy Analyst
EThekwini Municipality
08.2022 - Current
- Helped conceive and oversee grassroots support or opposition for proposed changes.
- Identified, evaluated and developed solutions to remove roadblocks to change especially young people of KZN.
- Streamlined processes and increased efficiency in policy development, implementation, and evaluation.
- Facilitated cross-functional team meetings to ensure consistency in approach across all policy areas.
- Contributed to successful grant applications by providing well-researched data on target populations or outcomes supporting proposed projects.
- Participated in industry conferences and workshops subject matter expert to stay current on emerging trends in public policy analysis.
- Improved policy effectiveness by conducting comprehensive research and analysis on various issues.
- Developed communication materials with clear messaging that translated complex concepts into easily digestible information.
- Supported interdisciplinary project teams by providing timely insights from policy landscape assessments or stakeholder engagement activities.
- Collaborated with stakeholders to gather input and build consensus around policy proposals.
Executive Secretary
EThekwini Municipality
08.2013 - 07.2022
- Organized and updated schedules for executives, responding to customers daily making sure of receive service.
- Coordinated travel arrangements and bookings for executive management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
Office Administrator
Damelin College
01.2013 - 07.2013
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Improved department efficiency by streamlining administrative processes and implementing time-saving strategies.
- Following up on over 200 students in tuition payments and support with examination
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Interacted with customers by phone, email, or in-person to provide information
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Personal Assistant
Gcolotela&Peter Attorneys
12.2010 - 12.2012
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Provided general administrative support including scheduling meetings, making travel arrangements and creating court files for new clients.
- Providing support to over 50 clients on weakly bases to arrange their meeting for court preparations.
- Following up on payments continuously to increase revenue.
- Responded to emails and other correspondence to facilitate communication and enhance business processes
Education
Bachelor of Public Administration - Management Quantitative Management
Management Collage of South Africa
Durban, South Africa 01.2017 - 11.2019
Accomplishments
- Achieved gain big youth platforms by completing workshops, conferences with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Collaborated with team of 10 people in the development of heckathons and technology workshops.
- Supervised team of 5 staff members for their internship programme
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Executive support 2 weeks
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridInterests
Skills
Policy compliance understanding
undefinedTimeline
Candidate Policy Analyst
EThekwini Municipality
08.2022 - Current
Executive support 2 weeks
06-2018
Bachelor of Public Administration - Management Quantitative Management
Management Collage of South Africa
01.2017 - 11.2019
Project Management 2 weeks
02-2016
Executive Secretary
EThekwini Municipality
08.2013 - 07.2022
Office Administrator
Damelin College
01.2013 - 07.2013
Personal Assistant
Gcolotela&Peter Attorneys
12.2010 - 12.2012
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