Phumlile Magnificent Tshiredo

Responsible for the effective management of the operations of the Regional Office in order to provide an effective and efficient service to Small Enterprises seeking financial and non-financial support from GEP. Key Responsibilities:

• Collaborate with cross-functional teams to align operations with organisational objectives.
• Implement process improvement to shape organizational culture, optimize procedures for higher efficiency and help the unit evolve and grow.
• Spearhead operational procedures and processes to improve efficiency and optimize operations.
• Implement GEP’s SMME and Co-Operatives Development Operations Strategy
• Identify and implement SMMEs and Co-operatives projects in line with the strategic objectives of the organizations
• Design and propose customized interventions for SMMEs and Cooperatives in the Region
• Develop, monitor and report on implementation of the Regional Office Operational Plan to support and achieve the organizational Annual Performance Plan,
• Manage day to day operations of the office in line with GEP’s operations strategy, policies and procedures;
• Manage the day to day technical requirements of the GEP’s Regional Office operation
• Create awareness of GEP’s services and products through comprehensive marketing and communication with various stakeholders.
• Customer relationship management
• Initiate and manage partnerships and stakeholder relations
• Manage and achieve GEP’s Regional Office operational targets
• Motivate and develop Regional Office staff to ensure high performance and commitment to achieving targets
• Liaise with 3rd party providers regarding technical support to GEP’s Regional Office.

Responsible for supporting the CEO in the achievement of GEP strategic mandate and objectives, ensuring that operational targets in the annual performance plans (APPs) and strategic plan are achieved by providing the required Financial and Business Development support to the small enterprises in the Province. Key Responsibilities:

• Participates in the development and implementation of the 5-year strategy and supporting annual performance plans; and maintains standards of practice to ensure that the stakeholder’s interests are protected
• Develops and implements policies, procedures and systems for the units within SMME Development to enable efficient functioning in line with best corporate governance practices
• Participates in long- and shorter-term planning for GEP within established planning frameworks
• Ensures that strategy and annual performance plan targets/goals are met or exceeded by SMME Development Division
• Enhances service quality delivered to clients by Head Office and regional operations
• Participates in GEP budgeting process in line with business priorities
• Ensures prudent financial and debt management practices in the division and regional operations
• Directs the motivation, retention and development of staff to meet present and future needs of GEP
• Ensures and takes responsibility for unimpeachable governance, procurement and risk management practices across the client portfolio
• Ensures that Senior Managers are focused on priority key tasks and manages them accordingly
• Manages the day to day functions of SMME Development, the Managers and the staff allocate

Responsible for effective and efficient management and implementation of the employee performance management system, change management, job evaluation, grading and organisational design and development. Key Responsibilities:

• Ensures Development and implementation of a functional Organisational Structure in line with organisational strategy
• Drives and manages the process of Organisational Structural Review
• Aligns all Job Profiles to an approved organisational structure
• Management and Evaluation of all jobs on the approved structure
• Ensure existence of a functional and effective Performance Management System
• Ensures GEP compliance to Performance Management Policy and Procedures
• Implements initiatives which foster a high-performance culture across the organisation
• Researches best practices and introduces performance improvement initiatives.
• Develops a Change Management Framework in line with the new strategy
• Ensures effective Management of Change across the organisation
• Ensures a Change Management Team is in place to assist with the process of Change Management continuously

Responsible for the effective management of the operations of the Regional Office in order to provide an effective and efficient service to Small Enterprises seeking financial and non-financial support from GEP. Key Responsibilities:

• Collaborate with cross-functional teams to align operations with organisational objectives.
• Implement process improvement to shape organizational culture, optimize procedures for higher efficiency and help the unit evolve and grow.
• Spearhead operational procedures and processes to improve efficiency and optimize operations.
• Implement GEP’s SMME and Co-Operatives Development Operations Strategy
• Identify and implement SMMEs and Co-operatives projects in line with the strategic objectives of the organizations
• Design and propose customized interventions for SMMEs and Cooperatives in the Region
• Develop, monitor and report on implementation of the Regional Office Operational Plan to support and achieve the organizational Annual Performance Plan,
• Manage day to day operations of the office in line with GEP’s operations strategy, policies and procedures;
• Manage the day to day technical requirements of the GEP’s Regional Office operation
• Create awareness of GEP’s services and products through comprehensive marketing and communication with various stakeholders.
• Customer relationship management
• Initiate and manage partnerships and stakeholder relations
• Manage and achieve GEP’s Regional Office operational targets
• Motivate and develop Regional Office staff to ensure high performance and commitment to achieving targets
• Liaise with 3rd party providers regarding technical support to GEP’s Regional Office.

Responsible for providing information, advice and support to SMMEs seeking financial and/or Business Development Support from GEP.Sourcing of deals. Key Responsibilities:

• Screening information
• Client relationship management
• SMME and Co-Operatives support and development
• Analyse the financial performance of the applicant SMMEs
• Conduct due diligence studies of the applicant SMMEs
• Project management
• Providing After-care support

Responsible for client relationships, as well as developing new business from the existing and new clients. Key Responsibilities:

• Manage the stakeholder relationships
• Manage day to day operations of the project
• Manage and report on the financial performance of the project
• Look for new opportunities to expand the project
• Sourcing new projects through collaboration with other strategic partners

Development Programme entry level position at North-West University. Key Responsibilities:

• Tutor for first year students
• Assist Honors students with required research information
• Provide assistance to the Departmental Lecturers
• Provide filing services for the Department