Phumlile Ngwenya
Administrator
Durban
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Technical Assistant
Durban University of Technology
7 2012 - Current
- Attending queries from the counter or reception, attending telephone, filing records of the students to the IT'S system, filing patients records and capturing student marks
- Organizing meetings, taking minutes, typing and monitoring clinic laundry for patients
- Managing the diary for the head of department, booking venues scheduling appointment and flights
- Making orders for the departments, keeping departmental records and critical information in safety, photocopying, scanning and faxing documents and coordinating petty cash
- Controlling inventory and assets for the department and ordering of equipment
- Ensuring effective maintenance of equipment's such organizing for quality assurance performed annually
- Monitoring classroom, department and liaising with internal and external company representatives
- Performing purchasing of departmental orders through manual and online requisition
- Serving as health and safety representative for the department
- Managing Dosimeter badges, budget, coordinating X-Ray for patients and patient bookings
- Creating database for all departmental requisitions
- Maintaining computer lab.
Administration Assistant
Durban University of Technology
01.2012 - 06.2012
- Contributed to team morale-building initiatives by participating in company-sponsored events and activities throughout the year.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Maintained open lines of communication between departments through effective liaison duties that fostered collaboration efforts.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Secretary
Durban University of Technology
01.2011 - 12.2011
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Created and updated records and files to maintain document compliance.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Facilitated communication between departments for improved collaboration and project success.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Offered technical support and troubleshot issues to enhance office productivity.
- Screened visitors and issued badges to maintain safety and security.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
Admission Clerk
Prince Mshiyeni Memorial Hospital
05.2009 - 11.2009
- Attending queries from the counter or reception, attending telephone, filing records of the students to the IT'S system, filing patients records and capturing student marks
- Organizing meetings, taking minutes, typing and monitoring clinic laundry for patients
- Managing the diary for the head of department, booking venues scheduling appointment and flights
- Making orders for the departments, keeping departmental records and critical information in safety, photocopying, scanning and faxing documents and coordinating petty cash
- Controlling inventory and assets for the department and ordering of equipment
- Ensuring effective maintenance of equipment's such organizing for quality assurance performed annually
- Monitoring classroom, department and liaising with internal and external company representatives
- Performing purchasing of departmental orders through manual and online requisition
- Serving as health and safety representative for the department
- Managing Dosimeter badges, budget, coordinating X-Ray for patients and patient bookings
- Creating database for all departmental requisitions
- Maintaining computer lab.
- Assisted in patient admission process based on federal and state laws.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries
Education
Postgraduate Certificate in Education (Senior Phase and Further Education and Training) -
University of South Africa
DurbanDegree of Bachelor of Technology in Business Administration - undefined
Durban University of Technology
National Diploma: in Office Management Technology - undefined
Durban University of Technology
Grade 12 (Matric) -
Embizweni High School
DurbanMaster of Science - Human Resources Management
Durban University of Technology
Durban 01.2021 - Current
Skills
Office Management
Teambuilding
Computer literate
Minute taking
Communication
Report & Document Preparation
Spreadsheet & Database Creation
Records Management
Accounts Payable/Receivable
IT Skills
Meeting & Event Planning
Inventory Management
Filing
Contactdetails
078 975 1906/0761122879, phumlilen@dut.ac.za, C1448 Umlazi, Durban, KwaZulu-Natal, 4031
Driverlicense
Code 10 (C1)
Idnumber
8606260821083
Surname
Ngwenya
References
- Mrs. A Nothling, Radiographer, 078 782 0965
- Mr. N Gam, Radiographer, 031 373 6612/073 755 5563
- Ms. N Shandu, Administrative Assistant, (031) 373 5446/063 795 4338
Timeline
Master of Science - Human Resources Management
Durban University of Technology
01.2021 - Current
Administration Assistant
Durban University of Technology
01.2012 - 06.2012
Secretary
Durban University of Technology
01.2011 - 12.2011
Admission Clerk
Prince Mshiyeni Memorial Hospital
05.2009 - 11.2009
Technical Assistant
Durban University of Technology
7 2012 - Current
Postgraduate Certificate in Education (Senior Phase and Further Education and Training) -
University of South Africa
Degree of Bachelor of Technology in Business Administration - undefined
Durban University of Technology
National Diploma: in Office Management Technology - undefined
Durban University of Technology
Grade 12 (Matric) -
Embizweni High School
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