Phumlani Brian Hote
Security Officer
Kwanobuhle
Summary
Dedicated and customer-focused professional with over 13 years of experience in fast-paced environments, including Security, warehouse operations, and team coordination. Skilled in communication, problem-solving, and service excellence. Known for reliability, professionalism, and a strong work ethic. Eager to transition into the cruise industry as a Security Officer, bringing enthusiasm, adaptability, and a commitment to exceptional guest experiences.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Security Officer
R&B; Security Services
11.2018 - Current
- Monitored surveillance systems, conducted patrols, and managed access control.
- Responded swiftly to incidents, demonstrating calmness under pressure.
- Ensured safety and compliance through proactive surveillance and detailed reporting.
- Trained in conflict resolution and emergency response, maintaining secure environments.
Cycle Counter & Warehouse Operator
Lumotech Pty Ltd
01.2014 - 09.2018
- Maintained accurate inventory counts and supported team coordination to meet operational goals.
- Provided clear communication between departments for smooth workflows.
- Operated forklifts safely and efficiently while demonstrating accountability.
- Recognized for reliability, discipline, and teamwork in a multicultural workplace.
Shelf Packer / Customer Assistant
Pick n Pay
01.2011 - 11.2013
- Assisted customers with product inquiries and ensured a clean, organized shopping environment.
- Maintained product presentation and stock accuracy for positive customer experiences.
- Demonstrated strong interpersonal skills and teamwork in a fast-paced retail setting.
Education
N6 Certificate - Financial Management
False Bay College
Western Cape01.2013
No Degree -
Molly Black Burn Senior Secondary School
04.2001 -
Skills
Excellent verbal and written communication
Customer service and guest assistance
Observation, situational awareness, integrity & honesty
Problem-solving and conflict resolution
Team collaboration in diverse environments
Computer literacy (MS Office, Outlook, scanners)
Safety and operational compliance
Adaptable, polite, and professional demeanor
Surveillance monitoring
Incident response
Access control
Conflict resolution
Certification
Code 10 Driver's License
References
- Mlungisi, Xoza, Team Lead, mlungisi.x@yahoo.com, +27 74 674 7251, Lumotech Pty Ltd
- Khanyi, Bolo, Former Co-worker, zikhanyile.bolo@gmail.com, +27 74 417 3296, Pick n Pay
Timeline
Security Officer
R&B; Security Services
11.2018 - Current
Cycle Counter & Warehouse Operator
Lumotech Pty Ltd
01.2014 - 09.2018
Shelf Packer / Customer Assistant
Pick n Pay
01.2011 - 11.2013
No Degree -
Molly Black Burn Senior Secondary School
04.2001 -
N6 Certificate - Financial Management
False Bay College