Will make a results-driven project administrator with extensive experience in leading teams towards achieving business objectives. My expertise lies managing team members, adhering to compliance and risk management standards, and translating strategic goals into actionable plans. I am committed to fostering a collaborative and empowering work environment, continually improving processes, and delivering exceptional customer experiences. With a strong focus on performance management, regulatory compliance, and customer satisfaction, I am dedicated to driving business success and supporting team growth. Knowledge of Quality management system
Hi, I’m
Phumla Zondo
Managing Director
Pretoria
Summary
Overview
11
years of professional experience
2021
years of post-secondary education
Work History
B & V Maintenance and Renovations
Manager
01.2022 - 01.2024
Job overview
- Strategic Thinking-taking calculated decisions for actionable objectives
- Performance Management- setting performance standards and monitoring progress.
- Customer Focus: Prioritizing customer needs and striving for service excellence.
- Problem-Solving: Addressing customer issues promptly and effectively to ensure satisfaction.
- Interpersonal Skills: Building positive relationships with customers and understanding their needs.
- Document management-managing supplier and stakeholder contracts and relevant documentation.
- Microsoft project software- creating project management on the app.
- Invoicing- creating invoices, receiving client invoices and initiate payment and receiving payment
- Material requisition- placing orders, comparing prices and negotiating discounts where applicable.
- Document preparation- tender and RFQ preparation.
- Project proposal- Successfully secured a purchase order (PO) of over R400,000 by proposing construction materials tailored to the environmental conditions of the project site.
- Coordinated construction projects- ensuring adherence to budget and timelines.
- proposal writing skills
- report writing- working with foreman Sipho ( worked for over 18years in the building industry. has been with B & V for 8 years doing building inspections for Santam,Bryte, Old mutual and corporate insurance brokers over the years
- contract management - contract renewal with insurances, client contracts and training providers
Huizemark plus
Property professional
01.2020 - 01.2020
Job overview
- Listing rental and sales of properties
Konica Minolta
Marketing and sales intern
01.2014 - 01.2015
Job overview
- Telesales, finding new clients for service delivery
- Logistics of machines (orders, dispatch, recite etc.)
- Data Capturer: entering information on to SAP, updating customer and account source documents
SAB Talbot
Process Controller
01.2013 - 01.2014
Job overview
- Operating a water & effluent treatment plant, including sampling and
Education
UNISA
from Chemical Engineering
University Overview
TUT
from Water Care Technology
University Overview
Mecuri International
from Sales & Marketing
University Overview
Investec startup school
from Intrapreneurship and entrepreneurship
University Overview
Udemy
from Leadership skills
University Overview
PAWA
from Finance and Secretarial training
University Overview
Thubelihle high school
from senior certificate with merit
University Overview
Skills GlobalBloemfontein, South Africa
University Overview
Skills
Problem solving
References
References
References Available on requestCOMMUNICATION
COMMUNICATION
- Listen attentively, excellent communication skills
- Problem solver
- Highly professional
- Balanced EQ and IQ abilities
- A player, dedicated, motivated and goal driven
EXPERTISE
EXPERTISE
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and as part of a team.
- Attention to detail and accuracy.
- Problem-solving skills and the ability to handle multiple tasks simultaneously.
- Collaborated with project managers to forecast material needs and budget accordingly.
Accomplishments
Accomplishments
2024 CIDB's Runner upper in the women owned construction of the year.
Awarded skills training candidate employer.
Timeline
Manager
B & V Maintenance and Renovations
01.2022 - 01.2024
Property professional
Huizemark plus
01.2020 - 01.2020
Marketing and sales intern
Konica Minolta
01.2014 - 01.2015
Process Controller
SAB Talbot
01.2013 - 01.2014
TUT
from Water Care Technology
01.2010
Investec startup school
from Intrapreneurship and entrepreneurship
Udemy
from Leadership skills
PAWA
from Finance and Secretarial training
Thubelihle high school
from senior certificate with merit
UNISA
from Chemical Engineering
01.2021
Mecuri International
from Sales & Marketing
Skills Global
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