Phumla KHUMALO
Cape Town
Summary
Motivated Computer Science and Artificial Intelligence student at the University of Cape Town with strong communication, problem-solving, and teamwork skills. Passionate about technology, programming, and learning new skills. Reliable, adaptable, and eager to contribute positively in a part-time work environment while gaining valuable professional experience.
Overview
1
1
year of professional experience
Work History
UCT Student Front Desk Assistand
Harry Wiggins
Cape Town, South Africa
02.2025 - 09.2025
- Greeted guests upon arrival, provided check-in assistance and directed to rooms efficiently.
- Managed telephone switchboard, promptly answered incoming calls, and transferred them to appropriate departments.
- Responded to enquiries from clients, vendors and members of the public.
- Facilitated swift check-out processes, ensuring all charges were accurately accounted for and feedback was collected.
- Coordinated with housekeeping to maintain room readiness and address guest requests promptly.
- Supported guests with immediate, knowledgeable assistance for diverse needs.
- Organised and updated master calendar of appointments, meetings and events.
- Compiled daily reports on guest arrivals, departures, and occupancy rates for management review.
- Managed inventory of front desk supplies and placed orders to avoid shortages.
- Kept office inventory levels optimised with timely restocks and accurate purchase order management.
- Maintained current spreadsheets tracking office work, visitors and key metrics.
- Cleaned reception area regularly to maintain professional appearance.
Education
Mathematics AND Computer Science
University of Cape Town
Cape Town, WC 2025 - Current
Skills
- Communication skills
- Leadership
- Problem-solving
- Willingness to learn
- Calm under pressure
- Active listening
- Commitment to excellence
- Team leadership and motivation
- Public speaking
- Analytical and critical thinking
- Strategic planning
- Quality Assurance
- Front desk operations
- Appointment scheduling
- Telephone management
- Professional communication
- Decision making
- Time-management
Languages
English
Advanced
C1
isiZulu
Advanced
C1
Hobbies and interests
- Running
- Football
- Chess
Accomplishments
- I have completed my Tutoring training at the University of Cape Town
- Coordinated special 5 public and private events.
- Physical Science Olympiads finalist 2024
Timeline
UCT Student Front Desk Assistand
Harry Wiggins
02.2025 - 09.2025
Mathematics AND Computer Science
University of Cape Town
2025 - Current