Phumeza Mpengesi
East London
Summary
Detail-oriented administrator with a solid background in Administration and hands-on experience in coordinating facility operations and legal administrative tasks. Demonstrates exceptional problem-solving skills and a commitment to maintaining efficient office systems and compliance with regulatory standards. Adept at multitasking and supporting diverse teams to ensure optimal organizational performance.
Overview
7
7
years of professional experience
Work History
Facilities Coordinator / Res manager
Simunye Developers cc
01.2023 - Current
- Coordinating daily facilities operations ensuring minimal disruption to tenant activities.
- Implementing preventive maintenance schedules leading to reduced downtime and repair costs.
- Liaising with contractors and service providers to ensure timely resolution of maintenance issues.
- Conducting regular facility inspections to ensure compliance with health and safety regulations.
- Supporting administrative tasks related to facility management including scheduling and budget tracking.
- Managing lease agreements, tenant allocations, and record updates to ensure accurate tenancy records.
- Developing and maintaining professional relationships with tenants and suppliers to support efficient facility operations.
- Monitoring property stock levels and managed procurement processes to ensure availability of essential supplies.
- Assisting with budget planning and reconciliation of maintenance expenses to optimize operational costs.
- Managing tender briefings and submissions to facilitate vendor selection and contract management.
- Coordinating emergency response planning and evacuation drills to ensure tenant safety and compliance.
- Liaising with contractors and service providers to ensure timely resolution of maintenance issues.
Office Administrator
Chininga Attorneys Incorporated
01.2022 - 07.2022
- Coordinated daily administrative operations to ensure efficient office workflow and support for attorneys.
- Maintained and updated electronic and physical filing systems to improve document retrieval and organization.
- Scheduled and managed appointments, meetings, and court dates, optimizing attorneys' calendars.
- Prepared detailed reports and correspondence to support case management and client communications.
- Handled client inquiries and provided exceptional customer service to maintain strong client relationships.
- Organized client consultations and maintained accurate client records to ensure confidentiality and easy access.
- Facilitated bookkeeping duties, including client invoicing and petty cash management, to maintain accurate financial records.
- Assisted with the preparation and processing of legal invoices and handled basic bookkeeping tasks.
- Managed the filing system and attorney schedules efficiently to ensure smooth administrative operations.
- Prepared legal documents and drafted correspondence for attorney review to support legal proceedings.
- Assisted in the preparation and organization of legal case files for court submissions and internal reviews.
- Supported office inventory management by monitoring supplies and coordinating with vendors for efficient procurement.
Property Administrator
08.2018 - 12.2021
- Coordinated administrative tasks to optimize organizational efficiency and support senior management.
- Oversaw facilities management activities including scheduling maintenance, liaising with contractors, and ensuring compliance with health and safety regulations.
- Handled budget preparation, expense tracking, and procurement processes to ensure cost-effective resource allocation.
- Maintained and updated comprehensive filing and documentation systems for legal and operational purposes.
- Organized and scheduled meetings, events, and travel arrangements to support executive and team activities.
- Streamlined office operations by implementing efficient document management and client record systems, improving accessibility and accuracy.
- Coordinated budgeting processes and financial record-keeping, including invoicing and petty cash management, to support administrative and facility management functions.
- Developed and maintained tenant and supplier relationships to enhance facility operations and ensure timely resolution of maintenance and compliance issues.
- Developed and maintained lease agreement records and tenant databases to enhance property management accuracy and tenant satisfaction.
- Managed client records and correspondence, facilitating effective communication between departments and external stakeholders.
- Implemented a comprehensive compliance auditing process to ensure alignment with regulatory standards and reduce operational risks.
- Led a cross-departmental initiative to enhance communication protocols between facilities management and legal teams, resulting in better coordination of office resources and tenant services.
- Managed lease renewals and ensured all documentation complied with legal and company standards to maintain accurate property records.
Education
B Tech - Public Management
Walter Sisulu University
01.2018
National Diploma - Public Management
Pioneers Fishing
01.2017
Matric - undefined
East London Secondary School
01.2012
Skills
- Microsoft Office Suite (Word, Excel, Outlook)
- Zoho CRM
- Trello
- AnyDesk
- Zoom Meetings
- Document Management
- Scheduling and Coordination
- Data Entry and Reporting
- Office Supply Management
- Facilities Maintenance
- Client Invoicing
- File and Record Management
- Customer Service
- Appointment Scheduling
- Compliance Auditing
- Bookkeeping
- Special projects
Timeline
Facilities Coordinator / Res manager
Simunye Developers cc
01.2023 - Current
Office Administrator
Chininga Attorneys Incorporated
01.2022 - 07.2022
Property Administrator
08.2018 - 12.2021
National Diploma - Public Management
Pioneers Fishing
Matric - undefined
East London Secondary School
B Tech - Public Management
Walter Sisulu University