Phumeza Biyase
Pinetown,KZN
Summary
Dedicated and motivated individual seeking a leadership opportunity to gain hands-on experience and gain practical skills. Adaptable, enthusiastic and eager to contribute, with a strong work ethic to a dynamic work environment. Passionate about learning and committed to achieving personal as well as professional growth while making a positive impact within the organization.
Overview
4
4
years of professional experience
Work History
Community Service Volunteer
CDS Toy Library
07.2023 - 10.2023
- Weekly visits to townships pre-schools
- Provided engaging educational materials
- Facilitated educational group activities to foster cognitive learning
- Demonstrated patience, compassion, and excellent communication skills while interacting with the children
- Collaborated with team members and teachers to ensure a safe and nurturing environment for learning
Cashier
Debonairs
06.2020 - 08.2022
- June and December holiday job during school holidays
- Addressed customer needs and made product recommendations to increase sales
- Worked closely with shift manager to solve problems and handle customer concerns
- Build positive relationships with customers to encourage repeat business
- Used POS system to enter orders, process payments and issue receipts
- Provide courteous customer service
Tutor
Gadra Finishing School
03.2020 - 11.2020
- Motivated students towards learning and studying
- Provided homework assistance using specific curriculum and materials
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills
- Motivated students with accurate feedback and positive reinforcement
- Collaborated with administrators to determine how best to support students
Education
Bachelor of Commerce - Information Technology And Management
Rhodes University
Grahamstown, South Africa03.2024
High School Diploma -
Westville Girls' High School
Durban, South Africa01.2019
Skills
- Complex problem solving
- Ability to work under pressure and multi-task
- Customer service-oriented
- Software proficiency (Microsoft Office Software)
- Time management
- Regulatory compliance
- Communication
- Performance-driven
- Interpersonal skills
- Pro-active
References
Available upon request
Timeline
Community Service Volunteer
CDS Toy Library
07.2023 - 10.2023
Cashier
Debonairs
06.2020 - 08.2022
Tutor
Gadra Finishing School
03.2020 - 11.2020
Bachelor of Commerce - Information Technology And Management
Rhodes University
High School Diploma -
Westville Girls' High School
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