Hi, I’m
Phumelele Bongiwe Tshabalala
Sales Consultant
Johannesburg
Summary
Proven Salesperson with a track record of enhancing customer engagement and cross-selling, boosting sales through strategic account management at Fanatic deals online. Skilled in sales software and known for exceptional teamwork, I excel in creating loyal customer bases and surpassing sales goals through innovative strategies and effective problem-solving. Dedicated sales professional offering experience recommending, selecting, and assisting with locating merchandise based on the needs of the individual consumer.
Overview
6
years of professional experience
5
years of post-secondary education
Work History
FanaticdealsonlineJohannesburg
Salesperson
01.2022 - Current
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
DhalistoreJohannesburg
Salesperson
02.2019 - 12.2021
Job overview
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Expanded customer base through targeted prospecting and networking efforts.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
Entuthukweni Training CentreJohannesburg, South Africa
Associate of Science from Computer Science And Software Engineering
01.2016 - 08.2016
University Overview
- Completed Coursework: computer science and software engineering , 2016
Kensington Secondary SchoolJohannesburg, South Africa
High School Diploma
01.2012 - 12.2015
University Overview
- Completed my metric with a diploma pass
Skills
Customer Engagement
Cross-selling products and services
Account Management
Customer care
Complaint Handling
Sales strategy development
Social selling
Sales software proficiency
Product and Service Sales
Organizational Skills
Time management abilities
Teamwork and Collaboration
Problem-Solving
Languages
English
Upper intermediate (B2)
Timeline
Salesperson
Fanaticdealsonline
01.2022 - Current
Salesperson
Dhalistore
02.2019 - 12.2021
Entuthukweni Training Centre
Associate of Science from Computer Science And Software Engineering
01.2016 - 08.2016
Kensington Secondary School
High School Diploma
01.2012 - 12.2015